Customer Service Representative Jobs in Altamont, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Troy, NY (22 miles from Altamont, NY)
- 7 hours ago
- Troy, NY (22 miles from Altamont, NY)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Albany, NY (11 miles from Altamont, NY)
- 19 hours ago
- Albany, NY (11 miles from Altamont, NY)
- 19 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Ballston Lake, NY (18 miles from Altamont, NY)
- 20 hours ago
- Ballston Lake, NY (18 miles from Altamont, NY)
- 20 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 437935 Address: USA-NY-Ballston Lake-43 Round Lake Road Store Code: Store 08267 Front End (5151691) Hannaford Supermarkets started...
Lead Customer Service Teammate
- Scotia, NY (13 miles from Altamont, NY)
- 20 hours ago
- Scotia, NY (13 miles from Altamont, NY)
- 20 hours ago
Pay Range: $15.50- $19.00 SUMMARY To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...
Customer Care Representative I
- Latham, NY (13 miles from Altamont, NY)
- 20 hours ago
- Latham, NY (13 miles from Altamont, NY)
- 20 hours ago
Customer Care Representative I Location: Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
- Albany, NY (11 miles from Altamont, NY)
- 21 hours ago
- Albany, NY (11 miles from Altamont, NY)
- 21 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Albany, NY (11 miles from Altamont, NY)
- 22 hours ago
- Albany, NY (11 miles from Altamont, NY)
- 22 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store Customer Service Specialist
- Latham, NY (13 miles from Altamont, NY)
- 1 day ago
- Latham, NY (13 miles from Altamont, NY)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Cohoes, NY (17 miles from Altamont, NY)
- 2 days ago
- Cohoes, NY (17 miles from Altamont, NY)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(03301) - 43 Market St
- Amsterdam, NY (18 miles from Altamont, NY)
- 2 days ago
- Amsterdam, NY (18 miles from Altamont, NY)
- 2 days ago
Company Description Job Description CSRs (Customer Service Representatives) must Politely greet customers in person and on the telephone....
Store Customer Service Specialist
- Schenectady, NY (9 miles from Altamont, NY)
- 3 days ago
- Schenectady, NY (9 miles from Altamont, NY)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Rotterdam, NY (7 miles from Altamont, NY)
- 3 days ago
- Rotterdam, NY (7 miles from Altamont, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Schenectady, NY (9 miles from Altamont, NY)
- 4 days ago
- Schenectady, NY (9 miles from Altamont, NY)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440562 Address: USA-NY-Schenectady-1400 Altamont Ave Store Code: Store 08320 Front End (5151711) Hannaford Supermarkets started out...
Customer Account Representative
- Cohoes, NY (17 miles from Altamont, NY)
- 4 days ago
- Cohoes, NY (17 miles from Altamont, NY)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Schenectady, NY (9 miles from Altamont, NY)
- 6 days ago
- Schenectady, NY (9 miles from Altamont, NY)
- 6 days ago
Location Address: 123 Main St, Anycity, California 12345 Work Shift: 8hr-1st Shift (United States of America)As a primary contact with the customer, the Customer Service Representative will have responsibility...
Demographic Data for Altamont, NY
Moving to Altamont, NY? Find some basic demographic data about Altamont, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Altamont, NY
Highest Education Level
Customer Service Representatives in Altamont, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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