Customer Service Representative Jobs in Las Cruces, NM

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 59 Jobs

Customer Service Representative - $16.74 p/hr

  • Las Cruces, NM
  • 11 hours ago
  • Las Cruces, NM
  • 11 hours ago

As a Customer Service Representative, you will respond to questions from customers regarding Coordination of Benefits, Medicare Secondary Payer claims, and billing questions within a fast-paced call...

Delivery Driver & Inside Customer Service Team Menber

  • Las Cruces, NM
  • 21 hours ago
  • Las Cruces, NM
  • 21 hours ago

un Delivery Driver & Inside Customer Service Team Menber (Las Cruces) The Water Store n More 806 S Valley Drive compensation: Start pay is $ 15.00 per hr. based on experience employment type:...

Delivery Driver & Inside Customer Service Team Menber

  • Las Cruces, NM
  • 2 days ago
  • Las Cruces, NM
  • 2 days ago

The Water Store n More is looking for a Part-time Delivery Driver and Inside Customer Service Team Member. Must have good driving record and be able to lift up to 50 lbs. Past Customer Service...

Pharmacy Customer Service Associate

  • Las Cruces, NM
  • 2 days ago
  • Las Cruces, NM
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service & Social Media Marketing Associate

  • Las Cruces, NM
  • 4 days ago
  • Las Cruces, NM
  • 4 days ago

We are currently looking for a motivated and detail-oriented individual to join our team as a Customer Service & Social Media Marketing Associate. This dual-role position is ideal for someone who...

Customer Service Representative (Nights)

  • Las Cruces, NM
  • 6 days ago
  • Las Cruces, NM
  • 6 days ago

LOCATION Las Cruces, NM JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Customer Service Representative

  • Las Cruces, NM
  • 7 days ago
  • Las Cruces, NM
  • 7 days ago

LOCATION Las Cruces, NM JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...

Inbound Customer Service Agent

  • Las Cruces, NM
  • 7 days ago
  • Las Cruces, NM
  • 7 days ago

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...

Customer Service Associate

  • Las Cruces, NM
  • 8 days ago
  • Las Cruces, NM
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Medical Equipment Customer Service Representative

  • Las Cruces, NM
  • 9 days ago
  • Las Cruces, NM
  • 9 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Cashier

  • Las Cruces, NM (15 miles from Las Cruces, NM)
  • 10 days ago
  • Las Cruces, NM (15 miles from Las Cruces, NM)
  • 10 days ago

Req ID: 459214 Address: 8993 Robert Larson Blvd. Las Cruces, NM, 88005 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Medical Screener - Reception Technician (Customer Service) (Bilingual - English/Spanish) locations Americas, US-NM, Las Cruces506, CSL Plasma time type Part time posted on Posted Yesterday job...

Customer Service Representative (27-03)

  • Las Cruces, NM
  • 16 days ago
  • Las Cruces, NM
  • 16 days ago

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission...

Bilingual Customer Service Representative

  • Las Cruces, NM
  • 17 days ago
  • Las Cruces, NM
  • 17 days ago

Overview We are currently looking for a Bilingual (fluent in Spanish and English) Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention...

4X10 Customer Service Agent (4-Days, 40hrs./wk)

  • Las Cruces, NM
  • 17 days ago
  • Las Cruces, NM
  • 17 days ago

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...

Demographic Data for Las Cruces, NM

Moving to Las Cruces, NM? Find some basic demographic data about Las Cruces, NM below.


Local
National
155,166
3,062
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Las Cruces, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Las Cruces, NM offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Las Cruces, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »