Customer Service Representative Jobs in Las Cruces, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Rep(09302) - 3090 N. Roadrunner Pkwy
- Las Cruces, NM
- 1 day ago
- Las Cruces, NM
- 1 day ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Customer Service Representative II Print ( Apply Customer Service Representative II Salary $17.40 Hourly Location Las Cruces, NM Job Type Full-time Regular Job Number L035 06-25 EN Department Finance...
Customer Service Representative II
- Las Cruces, NM (12 miles from Las Cruces, NM)
- 4 days ago
- Las Cruces, NM (12 miles from Las Cruces, NM)
- 4 days ago
Nature of Work Performs a leadership role providing quality assurance and a variety of customer service and recordkeeping functions for City services and utilities. Work Situation Factors Position...
Customer Service Representative, Medicare Pharmacy
- Las Cruces, NM
- 6 days ago
- Las Cruces, NM
- 6 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM
- 15 days ago
- Las Cruces, NM
- 15 days ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Remote WorkCUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM
- 15 days ago
- Las Cruces, NM
- 15 days ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Las Cruces, NM
- 15 days ago
- Las Cruces, NM
- 15 days ago
LOCATION: Las Cruces, NM POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service...
Location: 3557 Northrise Dr, Las Cruces, New Mexico 88012 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...
Customer Service Representative
- Radium Springs, NM (18 miles from Las Cruces, NM)
- 21 days ago
- Radium Springs, NM (18 miles from Las Cruces, NM)
- 21 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Req ID:** 459214 **Address:** 8993 Robert Larson Blvd. Las Cruces, NM, 88005 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...
Retail Customer Service Cashier
- Anthony, TX (23 miles from Las Cruces, NM)
- 21 days ago
- Anthony, TX (23 miles from Las Cruces, NM)
- 21 days ago
Req ID: 459216 Address: 3000 Mountain Pass Anthony, TX, 79821 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Urinalysis- Customer Service Representative
- Anthony, NM (21 miles from Las Cruces, NM)
- 22 days ago
- Anthony, NM (21 miles from Las Cruces, NM)
- 22 days ago
vfs # Urinalysis - Customer Service Representative (34-70) La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico....
Demographic Data for Las Cruces, NM
Moving to Las Cruces, NM? Find some basic demographic data about Las Cruces, NM below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Las Cruces, NM
Highest Education Level
Customer Service Representatives in Las Cruces, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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