Customer Service Representative Jobs in Farmington, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Travel Enthusiast) - On-Site
- Farmington, NM
- 3 hours ago
- Farmington, NM
- 3 hours ago
Job Title: Customer Service Representative (Travel Enthusiast) - On-Site Job Description The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet...
Customer Service Rep(06551) - 500 W. Broadway Ave.
- Bloomfield, NM (23 miles from Farmington, NM)
- 4 hours ago
- Bloomfield, NM (23 miles from Farmington, NM)
- 4 hours ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
***General Surgery Metabolic Bariatric Institute M-F 8A-5P The Customer Service Representative (CSR) is entrusted to provide excellent service and set a positive tone for every customer while serving...
As a Customer Service/Collections Loan Specialist, t his position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service & Social Media Marketing Associate
- Farmington, NM
- 5 days ago
- Farmington, NM
- 5 days ago
We are currently looking for a motivated and detail-oriented individual to join our team as a Customer Service & Social Media Marketing Associate. This dual-role position is ideal for someone who...
Customer Service Representative - Order Taker 1
- Farmington, NM
- 16 days ago
- Farmington, NM
- 16 days ago
Job description Helpful to have knowledge of concrete applications industry practices Takes order from customer and enters correct information into Command System. Sells the company and sells the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(09860) - 7901 Gibson Blvd. SE
- Kirtland, NM (24 miles from Farmington, NM)
- 30+ days ago
- Kirtland, NM (24 miles from Farmington, NM)
- 30+ days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(09305) - 725 W. Main Street
- Farmington, NM
- 90+ days ago
- Farmington, NM
- 90+ days ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(06544) - 4208 Hwy 64
- Kirtland, NM (24 miles from Farmington, NM)
- 90+ days ago
- Kirtland, NM (24 miles from Farmington, NM)
- 90+ days ago
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Demographic Data for Farmington, NM
Moving to Farmington, NM? Find some basic demographic data about Farmington, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Farmington, NM
Highest Education Level
Customer Service Representatives in Farmington, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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