Customer Service Representative Jobs in Belen, NM

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-7 of 7 Jobs

Customer Service Representative

  • U-Haul
  • Los Lunas, NM (11 miles from Belen, NM)
  • 1 day ago
  • Los Lunas, NM (11 miles from Belen, NM)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Customer Service Representative

  • Circle K
  • Belen, NM
  • 27 days ago
  • Belen, NM
  • 27 days ago

Store 2741247: 601 E Reinken Ave, Belen, New Mexico 87002 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Customer Service Agent- English (Belen Only)

  • Align Technology
  • Belen, NM
  • 30+ days ago
  • Belen, NM
  • 30+ days ago

Role summary Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign is looking for a...

In Person

Customer Service/Sales

  • Home Depot
  • Los Lunas, NM (11 miles from Belen, NM)
  • 30+ days ago
  • Los Lunas, NM (11 miles from Belen, NM)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Rep / Pizza Maker Store (06538)

  • Domino's Pizza
  • Los Lunas, NM (11 miles from Belen, NM)
  • 60+ days ago
  • Los Lunas, NM (11 miles from Belen, NM)
  • 60+ days ago

Company Description Domino's Team BAM! is looking for friendly & motivated people to join our team at our Domino's! Job Description Responsibilities: Greeting customers and taking orders with a...

In Person

Client Service Associate

  • Jackson Hewitt
  • Los Lunas, NM (11 miles from Belen, NM)
  • 90+ days ago
  • Los Lunas, NM (11 miles from Belen, NM)
  • 90+ days ago

Replies within 24 hours Benefits: 401(k) 401(k) matching Company parties Employee discounts Flexible schedule Opportunity for advancement Wellness resources We are looking for someone who thrives...

In Person

902 Customer Service Representatives (CSR)

  • L.P.T. Retail Management Services
  • Los Lunas, NM (11 miles from Belen, NM)
  • 90+ days ago
  • Los Lunas, NM (11 miles from Belen, NM)
  • 90+ days ago

Job Details Job Location : LPT 902 Los Lunas - LOS LUNAS, NM 87031 Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs...

In Person

Demographic Data for Belen, NM

Moving to Belen, NM? Find some basic demographic data about Belen, NM below.


Local
National
21,225
272
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Belen, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Belen, NM offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Belen, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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