Customer Service Representative Jobs in Whippany, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Newark, NJ (14 miles from Whippany, NJ)
- 45+ days ago
- Newark, NJ (14 miles from Whippany, NJ)
- 45+ days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- New York, NY (22 miles from Whippany, NJ)
- 8 days ago
- New York, NY (22 miles from Whippany, NJ)
- 8 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Rep(03972) - 98 E Main St
- Ramsey, NJ (21 miles from Whippany, NJ)
- 1 hour ago
- Ramsey, NJ (21 miles from Whippany, NJ)
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03925) - 631 Newark Ave
- Jersey City, NJ (19 miles from Whippany, NJ)
- 1 hour ago
- Jersey City, NJ (19 miles from Whippany, NJ)
- 1 hour ago
Company Description Job Description To work inside the store making food or handling the register as well as the telephone. Must be of legal working age and have some education. Must have good...
Customer Support Specialist I - NY
- New York City, NY (23 miles from Whippany, NJ)
- 1 hour ago
- New York City, NY (23 miles from Whippany, NJ)
- 1 hour ago
Everlaw is looking for a highly motivated Customer Support Specialist to join our Customer Support team! As a Customer Support Specialist, you'll greatly impact the day-to-day experience of our...
- New York, NY (22 miles from Whippany, NJ)
- 1 hour ago
- New York, NY (22 miles from Whippany, NJ)
- 1 hour ago
Previous call center experience preferred Shared Services experience preferred Education: Required High School Diploma or GED Preferred An associate's degree in business administration is preferred....
Customer Service Representative (RSS)
- New York, NY (22 miles from Whippany, NJ)
- 2 hours ago
- New York, NY (22 miles from Whippany, NJ)
- 2 hours ago
Description Job Overview As a Resident Services Specialist, you'll be responsible for providing residents, board members, and vendors with information in response to inquiries, concerns and...
- New York, NY (22 miles from Whippany, NJ)
- 2 hours ago
- New York, NY (22 miles from Whippany, NJ)
- 2 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Staten Island, NY (21 miles from Whippany, NJ)
- 2 hours ago
- Staten Island, NY (21 miles from Whippany, NJ)
- 2 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service - Self Storage Manager
- North Bergen, NJ (21 miles from Whippany, NJ)
- 8 hours ago
- North Bergen, NJ (21 miles from Whippany, NJ)
- 8 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Looking for Customer Service Rep for Ecommerce store
- Staten Island, NY (21 miles from Whippany, NJ)
- 9 hours ago
- Staten Island, NY (21 miles from Whippany, NJ)
- 9 hours ago
Overview We are seeking a dedicated and enthusiastic Customer Service Representative (CS Rep) to join our team....
Customer Service Associate - Temporary
- Newark, NJ (14 miles from Whippany, NJ)
- 16 hours ago
- Newark, NJ (14 miles from Whippany, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- New Brunswick, NJ (23 miles from Whippany, NJ)
- 16 hours ago
- New Brunswick, NJ (23 miles from Whippany, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Franklin Lakes, NJ (17 miles from Whippany, NJ)
- 18 hours ago
- Franklin Lakes, NJ (17 miles from Whippany, NJ)
- 18 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Demographic Data for Whippany, NJ
Moving to Whippany, NJ? Find some basic demographic data about Whippany, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Whippany, NJ
Highest Education Level
Customer Service Representatives in Whippany, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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