Customer Service Representative Jobs in Toms River, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Lennox International
- Manasquan, NJ (10 miles from Toms River, NJ)
- moments ago
- Manasquan, NJ (10 miles from Toms River, NJ)
- moments ago
What Drives Success SUPCO is seeking motivated individuals to join our growing team as a Customer Service Representative....
In Person- VCA Animal Hospitals
- Toms River, NJ
- 12 hours ago
- Toms River, NJ
- 12 hours ago
Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?...
In Person- Bradley Beach, NJ (16 miles from Toms River, NJ)
- 14 hours ago
- Bradley Beach, NJ (16 miles from Toms River, NJ)
- 14 hours ago
HVAC Customer service Rep Job Duties: Answer and communicate with clients as the service requests come in. Scheduling service calls and routing calls in an efficient manner. Minor bookkeeping in...
In Person- Whole Foods
- Eatontown, NJ (21 miles from Toms River, NJ)
- 1 day ago
- Eatontown, NJ (21 miles from Toms River, NJ)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service - Crossroads at Eatontown Rack
- Nordstrom
- Eatontown, NJ (21 miles from Toms River, NJ)
- 1 day ago
- Eatontown, NJ (21 miles from Toms River, NJ)
- 1 day ago
The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. Youll make the customer experience quick, easy and fun while helping customers uncover the great deals...
In Person- Wawa, Inc.
- Neptune, NJ (16 miles from Toms River, NJ)
- 1 day ago
- Neptune, NJ (16 miles from Toms River, NJ)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative $17 hourly
- Raymour & Flanigan
- Freehold, NJ (18 miles from Toms River, NJ)
- 5 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 5 days ago
Customer Service Representative Schedule needed: 40 hours per week including both weekend days What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle...
In Person- Pizza Hut
- Jackson, NJ (13 miles from Toms River, NJ)
- 6 days ago
- Jackson, NJ (13 miles from Toms River, NJ)
- 6 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends, and earning extra cash. As a Pizza Hut team member, you can be the...
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Toms River, NJ
- 8 days ago
- Toms River, NJ
- 8 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonCustomer Service and Billing Rep-Home Care-DME- Eatontown, NJ-FT-Benefits
- Hackensack Meridian Health
- Eatontown, NJ (21 miles from Toms River, NJ)
- 12 days ago
- Eatontown, NJ (21 miles from Toms River, NJ)
- 12 days ago
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted...
In PersonCustomer Service Representative
- The Bank of Princeton
- Cream Ridge, NJ (20 miles from Toms River, NJ)
- 12 days ago
- Cream Ridge, NJ (20 miles from Toms River, NJ)
- 12 days ago
The Bank of Princeton has exciting career opportunities! Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Manalapan, NJ (22 miles from Toms River, NJ)
- 13 days ago
- Manalapan, NJ (22 miles from Toms River, NJ)
- 13 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- System One
- Lakewood, NJ (6 miles from Toms River, NJ)
- 14 days ago
- Lakewood, NJ (6 miles from Toms River, NJ)
- 14 days ago
Strong phone skills and a professional, calm manner with callers Prior customer service or call center experience required Benefits enrollment, insurance verifications, or medical office experience...
Hybrid- Family Dollar
- Forked River, NJ (10 miles from Toms River, NJ)
- 14 days ago
- Forked River, NJ (10 miles from Toms River, NJ)
- 14 days ago
Job Order Number: DF0764202 Job Title: Customer Service Associate I Company: Family Dollar Location: Forked River, NJ Salary: Education: Information Not Provided Experience: Information Not...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin-Williams
- Elberon, NJ (23 miles from Toms River, NJ)
- 14 days ago
- Elberon, NJ (23 miles from Toms River, NJ)
- 14 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonDemographic Data for Toms River, NJ
Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Toms River, NJ
Highest Education Level
Customer Service Representatives in Toms River, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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