Customer Service Representative Jobs in Pomona, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04505) - 6814 Tilton Rd
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 1 day ago
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 1 day ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service Rep(04516) - 510 East Landis Ave
- Vineland, NJ (21 miles from Pomona, NJ)
- 1 day ago
- Vineland, NJ (21 miles from Pomona, NJ)
- 1 day ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Client Services Representative - Pulmonary - Galloway/Manahawkin
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 3 days ago
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 3 days ago
AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Client Services Representative - Cardiology - Hammonton
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 3 days ago
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 3 days ago
PERFORMANCE EXPECTATIONS The Customer Service Representative possesses well-developed communication, interpersonal and organizational skills and interacts effectively with all levels of the organization...
Client Services Representative - SA - Bariatrics - EHT
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 3 days ago
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 3 days ago
AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Customer Service Representative
- Vineland, NJ (21 miles from Pomona, NJ)
- 3 days ago
- Vineland, NJ (21 miles from Pomona, NJ)
- 3 days ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with CAFOTTERIA...
Remote WorkPart-time Game Presenter - $17-21/hr. (Customer Service Alternative)
- Atlantic City, NJ (9 miles from Pomona, NJ)
- 5 days ago
- Atlantic City, NJ (9 miles from Pomona, NJ)
- 5 days ago
Company Description America's leading online casino provider, Evolution, is expanding its team! While our games come alive with real-time talent and interactions, players from around the world...
In-Studio Game Presenter (Customer Service Alternative) $17 - $21/hr. FULL BENEFITS
- Atlantic City, NJ (9 miles from Pomona, NJ)
- 5 days ago
- Atlantic City, NJ (9 miles from Pomona, NJ)
- 5 days ago
Company Description America's leading online casino provider, Evolution, is expanding its team! While our games come alive with real-time talent and interactions, players from around the world...
Pharmacy Customer Service Associate
- Ocean City, NJ (15 miles from Pomona, NJ)
- 5 days ago
- Ocean City, NJ (15 miles from Pomona, NJ)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Long Beach, NJ (23 miles from Pomona, NJ)
- 7 days ago
- Long Beach, NJ (23 miles from Pomona, NJ)
- 7 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Little Egg Harbor, NJ (14 miles from Pomona, NJ)
- 8 days ago
- Little Egg Harbor, NJ (14 miles from Pomona, NJ)
- 8 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Caesars Rewards Representative- Full Time (Harrah's Atlantic City)
- Atlantic City, NJ (9 miles from Pomona, NJ)
- 11 days ago
- Atlantic City, NJ (9 miles from Pomona, NJ)
- 11 days ago
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with...
Customer Service Representative
- Egg Harbor Twp, NJ (6 miles from Pomona, NJ)
- 12 days ago
- Egg Harbor Twp, NJ (6 miles from Pomona, NJ)
- 12 days ago
We are currently seeking a Full-Time Customer Service Representative. This position would be located in our Egg Harbor Township, NJ office....
Licensed Account Representative (Customer Service/ Call Center)
- Hammonton, NJ (14 miles from Pomona, NJ)
- 14 days ago
- Hammonton, NJ (14 miles from Pomona, NJ)
- 14 days ago
Do you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a 5-time recipient of the Forbes Best Employers in New Jersey...
Client Services Representative - Oncology
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 14 days ago
- Egg Harbor Township, NJ (6 miles from Pomona, NJ)
- 14 days ago
AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pomona, NJ
Highest Education Level
Customer Service Representatives in Pomona, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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