Customer Service Representative Jobs in Phillipsburg, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (21 miles from Phillipsburg, NJ)
- 23 hours ago
- Pennridge Animal Hospital
- Perkasie, PA (21 miles from Phillipsburg, NJ)
- 23 hours ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Representative. Job in Allentown Gr8Jobs
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 11 hours ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 11 hours ago
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Hackettstown, NJ (20 miles from Phillipsburg, NJ)
- 13 hours ago
- Hackettstown, NJ (20 miles from Phillipsburg, NJ)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Nights/Weekends
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 1 day ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 1 day ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Brodheadsville, PA (21 miles from Phillipsburg, NJ)
- 1 day ago
- Brodheadsville, PA (21 miles from Phillipsburg, NJ)
- 1 day ago
Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...
ULINE- Customer Service Representative
- Limeport, PA (20 miles from Phillipsburg, NJ)
- 2 days ago
- Limeport, PA (20 miles from Phillipsburg, NJ)
- 2 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Delivery Station Customer Service Associate
- Budd Lake, NJ (23 miles from Phillipsburg, NJ)
- 3 days ago
- Budd Lake, NJ (23 miles from Phillipsburg, NJ)
- 3 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Advocate- Billing
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 4 days ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 4 days ago
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to...
- Whitehall, PA (19 miles from Phillipsburg, NJ)
- 4 days ago
- Whitehall, PA (19 miles from Phillipsburg, NJ)
- 4 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 4 days ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 4 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Parts Coordinator
- Nazareth, PA (10 miles from Phillipsburg, NJ)
- 4 days ago
- Nazareth, PA (10 miles from Phillipsburg, NJ)
- 4 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Customer Service Representative
- East Stroudsburg, PA (24 miles from Phillipsburg, NJ)
- 4 days ago
- East Stroudsburg, PA (24 miles from Phillipsburg, NJ)
- 4 days ago
About This Role The Customer Service Representative (CSR) is the frontline connection between our company and our valued customers....
Customer Service Representative
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 4 days ago
- Allentown, PA (18 miles from Phillipsburg, NJ)
- 4 days ago
As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities....
Customer Service Associate - Part-Time Nights / Weekends
- New Hope, PA (24 miles from Phillipsburg, NJ)
- 5 days ago
- New Hope, PA (24 miles from Phillipsburg, NJ)
- 5 days ago
Customer Service Associate - Part-Time Nights / Weekends Part Time - 13-29 hours New Hope, PA, US 5 days ago Requisition ID: 1546 Salary Range: $11.00 To $15.00 Hourly Job Description Job Title:...
Customer Account Representative
- Easton, PA (6 miles from Phillipsburg, NJ)
- 5 days ago
- Easton, PA (6 miles from Phillipsburg, NJ)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Phillipsburg, NJ
Moving to Phillipsburg, NJ? Find some basic demographic data about Phillipsburg, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Phillipsburg, NJ
Highest Education Level
Customer Service Representatives in Phillipsburg, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »