Customer Service Representative Jobs in Park Ridge, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Rye Brook, NY (19 miles from Park Ridge, NJ)
- 3 hours ago
- Rye Brook, NY (19 miles from Park Ridge, NJ)
- 3 hours ago
Main Responsibilities: Process customer inquiries and identify issues; resolve them in a timely and efficient manner Professionally interact with customers via email addressing all concerns and...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (21 miles from Park Ridge, NJ)
- 3 hours ago
- Newark, NJ (21 miles from Park Ridge, NJ)
- 3 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkPharmacy Customer Service Assoc. Cert
- Brooklyn, NY (23 miles from Park Ridge, NJ)
- 3 hours ago
- Brooklyn, NY (23 miles from Park Ridge, NJ)
- 3 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative
- Peekskill, NY (18 miles from Park Ridge, NJ)
- 5 hours ago
- Peekskill, NY (18 miles from Park Ridge, NJ)
- 5 hours ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
- North Bergen, NJ (16 miles from Park Ridge, NJ)
- 7 hours ago
- North Bergen, NJ (16 miles from Park Ridge, NJ)
- 7 hours ago
Full time position. Immediate hire. Must have experience. Must be great with customers. Call Alison ....
Customer Service Representative- Newark Airport
- Newark, NJ (21 miles from Park Ridge, NJ)
- 7 hours ago
- Newark, NJ (21 miles from Park Ridge, NJ)
- 7 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (19 miles from Park Ridge, NJ)
- 11 hours ago
- New York, NY (19 miles from Park Ridge, NJ)
- 11 hours ago
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their...
Internal Sales and Customer Service Representative
- New York, NY (19 miles from Park Ridge, NJ)
- 11 hours ago
- New York, NY (19 miles from Park Ridge, NJ)
- 11 hours ago
Internal Sales and Customer Service Representative At Scan Global Logistics every person has an opportunity to unlock potential....
Manager, OR Customer Service Customer Systems Support
- Spring Valley, NY (5 miles from Park Ridge, NJ)
- 12 hours ago
- Spring Valley, NY (5 miles from Park Ridge, NJ)
- 12 hours ago
Our team is an IT customer related solutions provider committed to delivering and maintaining innovative and sustainable solutions for the customer service organization. We are currently seeking a...
Sourcing & Procurement Communications & Customer Service - Vice President
- White Plains, NY (14 miles from Park Ridge, NJ)
- 12 hours ago
- White Plains, NY (14 miles from Park Ridge, NJ)
- 12 hours ago
Sourcing & Procurement Communications & Customer Service - Vice President Join to apply for the Sourcing & Procurement Communications & Customer Service - Vice President role at SMBC Group...
IMMEDIATE HIRE: Customer Service
- New York, NY (19 miles from Park Ridge, NJ)
- 12 hours ago
- New York, NY (19 miles from Park Ridge, NJ)
- 12 hours ago
We are seeking a reliable and detail-oriented Vehicle Inventory Specialist to join our team. This entry-level position plays a key role in maintaining vehicle inventory, ensuring cars are clean...
Bilingual Store Customer Service Specialist (Spanish OR Turkish)
- Parsippany, NJ (22 miles from Park Ridge, NJ)
- 12 hours ago
- Parsippany, NJ (22 miles from Park Ridge, NJ)
- 12 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service - Bilingual Japanese
- New York, NY (19 miles from Park Ridge, NJ)
- 12 hours ago
- New York, NY (19 miles from Park Ridge, NJ)
- 12 hours ago
Customer Service - Bilingual Japanese CONTRACT | BIZTEK PEOPLE, INC. | APA INTERNATIONAL PLACEMENT CONSULTANTS | UNITED STATES Posted On 04/11/2025 Job Information Job Opening ID 9827 Language...
- Paramus, NJ (6 miles from Park Ridge, NJ)
- 16 hours ago
- Paramus, NJ (6 miles from Park Ridge, NJ)
- 16 hours ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- Wayne, NJ (11 miles from Park Ridge, NJ)
- 16 hours ago
- Wayne, NJ (11 miles from Park Ridge, NJ)
- 16 hours ago
Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...
Demographic Data for Park Ridge, NJ
Moving to Park Ridge, NJ? Find some basic demographic data about Park Ridge, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Park Ridge, NJ
Highest Education Level
Customer Service Representatives in Park Ridge, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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