Customer Service Representative Jobs in Newton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04562) - 5051 Route 42
- Washington, NJ (23 miles from Newton, NJ)
- 21 hours ago
- Washington, NJ (23 miles from Newton, NJ)
- 21 hours ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(03981)-127 Main Street
- Hackettstown, NJ (13 miles from Newton, NJ)
- 1 day ago
- Hackettstown, NJ (13 miles from Newton, NJ)
- 1 day ago
Company Description Job Description Domino's Pizza- ANN ARBOR - Ann Arbor, MI $12.00 - $14.00 an hour Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours?...
Customer Service Rep (04069) - 1341 Blue Valley Dr
- Bangor, PA (23 miles from Newton, NJ)
- 1 day ago
- Bangor, PA (23 miles from Newton, NJ)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service / Office Support
- Mountain Lakes, NJ (22 miles from Newton, NJ)
- 3 days ago
- Mountain Lakes, NJ (22 miles from Newton, NJ)
- 3 days ago
As a Customer Service Representative, you'll be a key part of the Sales and Customer Service Department, primarily offering phone support to customers and clients....
Pharmacy Customer Service Associate
- Ledgewood, NJ (14 miles from Newton, NJ)
- 3 days ago
- Ledgewood, NJ (14 miles from Newton, NJ)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mountain Lakes, NJ (22 miles from Newton, NJ)
- 7 days ago
- Mountain Lakes, NJ (22 miles from Newton, NJ)
- 7 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Stanhope, NJ (10 miles from Newton, NJ)
- 8 days ago
- Stanhope, NJ (10 miles from Newton, NJ)
- 8 days ago
Nationwide Studios, Inc. is the technology leader in the youth portrait photography industry with over 500 employees in 40 states. Nationwide Studios operates nationally under two brand names:...
Pharmacy Customer Service Associate
- Port Jervis, NY (22 miles from Newton, NJ)
- 10 days ago
- Port Jervis, NY (22 miles from Newton, NJ)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative $17 hourly
- Rockaway, NJ (17 miles from Newton, NJ)
- 11 days ago
- Rockaway, NJ (17 miles from Newton, NJ)
- 11 days ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include helping in Rockaway/Kinnelon showrooms What you'll do: As a Customer Service Representative, you...
Customer Service Representative
- Washington, NJ (23 miles from Newton, NJ)
- 12 days ago
- Washington, NJ (23 miles from Newton, NJ)
- 12 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Experience Specialist
- Wharton, NJ (14 miles from Newton, NJ)
- 12 days ago
- Wharton, NJ (14 miles from Newton, NJ)
- 12 days ago
Who we are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can...
Customer Service - Self Storage Manager
- Morris Plains, NJ (22 miles from Newton, NJ)
- 13 days ago
- Morris Plains, NJ (22 miles from Newton, NJ)
- 13 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Succasunna, NJ (16 miles from Newton, NJ)
- 17 days ago
- Succasunna, NJ (16 miles from Newton, NJ)
- 17 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Registered Client Service Associate
- Cedar Knolls, NJ (24 miles from Newton, NJ)
- 17 days ago
- Cedar Knolls, NJ (24 miles from Newton, NJ)
- 17 days ago
**Money at Work, LLC:** Money at Work, LLC is a full-service, personalized financial planning firm. Clients are our main priority, which is why we are growing our team and seeking a registered,...
Customer Service Representative
- Washington, NJ (23 miles from Newton, NJ)
- 17 days ago
- Washington, NJ (23 miles from Newton, NJ)
- 17 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Newton, NJ
Moving to Newton, NJ? Find some basic demographic data about Newton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Newton, NJ
Highest Education Level
Customer Service Representatives in Newton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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