Customer Service Representative Jobs in Neptune City, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Freehold, NJ (11 miles from Neptune City, NJ)
- 2 hours ago
- Freehold, NJ (11 miles from Neptune City, NJ)
- 2 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Associate - Temporary
- Sayreville, NJ (22 miles from Neptune City, NJ)
- 2 hours ago
- Sayreville, NJ (22 miles from Neptune City, NJ)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (9 miles from Neptune City, NJ)
- 6 hours ago
- Tinton Falls, NJ (9 miles from Neptune City, NJ)
- 6 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview AJ PERRI, in partnership with American Residential Services, is the largest provider of residential home services in the US, employing...
- Tinton Falls, NJ (9 miles from Neptune City, NJ)
- 6 hours ago
- Tinton Falls, NJ (9 miles from Neptune City, NJ)
- 6 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview Pay: $19 - $21.00 per hour plus incentives Schedule: TBD Full-time, year-round work Join AJ PERRI, Heating - Cooling - Plumbing. We...
Advisor 1, Car Care Customer Service & Sales
- Freehold, NJ (11 miles from Neptune City, NJ)
- 13 hours ago
- Freehold, NJ (11 miles from Neptune City, NJ)
- 13 hours ago
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the...
Automotive Customer Service Advisor
- Toms River, NJ (16 miles from Neptune City, NJ)
- 21 hours ago
- Toms River, NJ (16 miles from Neptune City, NJ)
- 21 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Bilingual Customer Service Specialist (Spanish)
- Freehold, NJ (11 miles from Neptune City, NJ)
- 22 hours ago
- Freehold, NJ (11 miles from Neptune City, NJ)
- 22 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- East Brunswick, NJ (23 miles from Neptune City, NJ)
- 23 hours ago
- East Brunswick, NJ (23 miles from Neptune City, NJ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Spotswood, NJ (20 miles from Neptune City, NJ)
- 1 day ago
- Spotswood, NJ (20 miles from Neptune City, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep - Farmingdale, NJ
- Farmingdale, NJ (5 miles from Neptune City, NJ)
- 2 days ago
- Farmingdale, NJ (5 miles from Neptune City, NJ)
- 2 days ago
at Lincare, Inc in Farmingdale, New Jersey, United States Job Description This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing...
Customer Care Representative - Bilingual Spanish Preferred
- East Brunswick, NJ (23 miles from Neptune City, NJ)
- 2 days ago
- East Brunswick, NJ (23 miles from Neptune City, NJ)
- 2 days ago
The Customer Service Representative acts as a liaison between the Group, the patient, and the insurance company....
Remote WorkCustomer Service Representative II
- Berkeley, NJ (19 miles from Neptune City, NJ)
- 2 days ago
- Berkeley, NJ (19 miles from Neptune City, NJ)
- 2 days ago
Customer Service Representative II POSTED 4/29/2025 Job Description We are hiring a Customer Service Representative for a top beauty company in Berkley Heights, NJ!...
Customer Service Representative
- Toms River, NJ (16 miles from Neptune City, NJ)
- 2 days ago
- Toms River, NJ (16 miles from Neptune City, NJ)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative, Commercial Insurance
- Holmdel, NJ (12 miles from Neptune City, NJ)
- 3 days ago
- Holmdel, NJ (12 miles from Neptune City, NJ)
- 3 days ago
Commercial Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent local insurance agency....
Customer Service Team Member - Toms River, NJ (NJ0417)
- Toms River, NJ (16 miles from Neptune City, NJ)
- 3 days ago
- Toms River, NJ (16 miles from Neptune City, NJ)
- 3 days ago
Job Details Job Location : Toms River, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Demographic Data for Neptune City, NJ
Moving to Neptune City, NJ? Find some basic demographic data about Neptune City, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Neptune City, NJ
Highest Education Level
Customer Service Representatives in Neptune City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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