Customer Service Representative Jobs in Neptune City, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 77 Jobs

Customer Service Representative

  • Berkeley, NJ (19 miles from Neptune City, NJ)
  • 2 hours ago
  • Berkeley, NJ (19 miles from Neptune City, NJ)
  • 2 hours ago

CUSTOMER SERVICE REPRESENTATIVE IN BAYVILLE Date Posted: Monday, June 30, 2025 ?...

Client Service Representative

  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 3 hours ago
  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 3 hours ago

Client Service Representative - Garden State Veterinary Specialists (Eatontown, NJ) Garden State Veterinary Specialists (GSVS) in Eatontown, NJ is seeking Client Service Representatives (CSRs) to...

Customer Service Associate Trainee Part Time

  • Hazlet, NJ (15 miles from Neptune City, NJ)
  • 5 hours ago
  • Hazlet, NJ (15 miles from Neptune City, NJ)
  • 5 hours ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hazlet Store - Hazlet, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel...

Customer Service Rep

  • Farmingdale, NJ (5 miles from Neptune City, NJ)
  • 19 hours ago
  • Farmingdale, NJ (5 miles from Neptune City, NJ)
  • 19 hours ago

Offering $16.50 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...

(NJNG Union) LTT Customer Service Representative

  • Wall, NJ (3 miles from Neptune City, NJ)
  • 19 hours ago
  • Wall, NJ (3 miles from Neptune City, NJ)
  • 19 hours ago

Service Representative to provide excellent customer service in a fast-paced call center environment....

Customer Service Associate - Temporary

  • South River, NJ (22 miles from Neptune City, NJ)
  • 1 day ago
  • South River, NJ (22 miles from Neptune City, NJ)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 1 day ago
  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 1 day ago

Job Details Job Location: Eatontown, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Job Shift: Any Description Part-Time Career Opportunities Ready to be a cornerstone of...

Customer Service & Billing Rep

  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 2 days ago
  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 2 days ago

Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business...

Restaurant Customer Service - $18/hr

  • Shrewsbury, NJ (7 miles from Neptune City, NJ)
  • 2 days ago
  • Shrewsbury, NJ (7 miles from Neptune City, NJ)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Customer Experience Coordinator

  • Farmingdale, NJ (5 miles from Neptune City, NJ)
  • 2 days ago
  • Farmingdale, NJ (5 miles from Neptune City, NJ)
  • 2 days ago

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded...

Customer Service Associate

  • New Egypt, NJ (24 miles from Neptune City, NJ)
  • 2 days ago
  • New Egypt, NJ (24 miles from Neptune City, NJ)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Customer Service Representative

  • Lakewood, NJ (12 miles from Neptune City, NJ)
  • 2 days ago
  • Lakewood, NJ (12 miles from Neptune City, NJ)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service & Billing Rep

  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 3 days ago
  • Eatontown, NJ (5 miles from Neptune City, NJ)
  • 3 days ago

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted...

Customer Service Representative

  • Jackson, NJ (16 miles from Neptune City, NJ)
  • 3 days ago
  • Jackson, NJ (16 miles from Neptune City, NJ)
  • 3 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Bayville, NJ (22 miles from Neptune City, NJ)
  • 3 days ago
  • Bayville, NJ (22 miles from Neptune City, NJ)
  • 3 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Demographic Data for Neptune City, NJ

Moving to Neptune City, NJ? Find some basic demographic data about Neptune City, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Neptune City, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Neptune City, NJ offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Neptune City, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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