Customer Service Representative Jobs in Metuchen, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (16 miles from Metuchen, NJ)
- 16 days ago
- Newark, NJ (16 miles from Metuchen, NJ)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Freehold, NJ (21 miles from Metuchen, NJ)
- 1 hour ago
- Freehold, NJ (21 miles from Metuchen, NJ)
- 1 hour ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Transactional Client Service Specialist (Legal Administrative Assistant)
- New York, NY (23 miles from Metuchen, NJ)
- 1 hour ago
- New York, NY (23 miles from Metuchen, NJ)
- 1 hour ago
The Transactional Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using specialized...
Labor & Employment Client Service Specialist (Legal Administrative Assistant)
- New York, NY (23 miles from Metuchen, NJ)
- 1 hour ago
- New York, NY (23 miles from Metuchen, NJ)
- 1 hour ago
The Labor and Employment Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using...
Customer Service Representative (Bilingual Spanish)
- Linden, NJ (7 miles from Metuchen, NJ)
- 1 hour ago
- Linden, NJ (7 miles from Metuchen, NJ)
- 1 hour ago
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager....
Customer Service Representative (Bilingual Turkish)
- Linden, NJ (7 miles from Metuchen, NJ)
- 1 hour ago
- Linden, NJ (7 miles from Metuchen, NJ)
- 1 hour ago
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager....
Customer Service Associate - Temporary
- West Caldwell, NJ (21 miles from Metuchen, NJ)
- 2 hours ago
- West Caldwell, NJ (21 miles from Metuchen, NJ)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Remote Chat Support $22-$25/hr
- Weehawken, NJ (23 miles from Metuchen, NJ)
- 5 hours ago
- Weehawken, NJ (23 miles from Metuchen, NJ)
- 5 hours ago
Customer Service Remote Chat Support Company: TravelPerk Compensation: $22$25/hr Location: Remote (U.S.-based preferred) Job Type: Full-Time / Part-Time About TravelPerk: TravelPerk is a...
Remote WorkKiosk Customer Service Asap Till May 15 2025
- Newark, NJ (16 miles from Metuchen, NJ)
- 5 hours ago
- Newark, NJ (16 miles from Metuchen, NJ)
- 5 hours ago
Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (18 miles from Metuchen, NJ)
- 6 hours ago
- Morristown, NJ (18 miles from Metuchen, NJ)
- 6 hours ago
Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....
Remote Work(HOLD) Customer Service Rep / Call Center - Tinton Falls, NJ
- Tinton Falls, NJ (19 miles from Metuchen, NJ)
- 6 hours ago
- Tinton Falls, NJ (19 miles from Metuchen, NJ)
- 6 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview AJ PERRI, in partnership with American Residential Services, is the largest provider of residential home services in the US, employing...
- Woodbridge, NJ (3 miles from Metuchen, NJ)
- 6 hours ago
- Woodbridge, NJ (3 miles from Metuchen, NJ)
- 6 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
- Tinton Falls, NJ (19 miles from Metuchen, NJ)
- 6 hours ago
- Tinton Falls, NJ (19 miles from Metuchen, NJ)
- 6 hours ago
Company Name A. J. Perri Plumbing, Heating, Cooling Overview Pay: $19 - $21.00 per hour plus incentives Schedule: TBD Full-time, year-round work Join AJ PERRI, Heating - Cooling - Plumbing. We...
Customer Service Representative
- South Plainfield, NJ (3 miles from Metuchen, NJ)
- 6 hours ago
- South Plainfield, NJ (3 miles from Metuchen, NJ)
- 6 hours ago
Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...
Bilingual Customer Service Representative
- East Orange, NJ (17 miles from Metuchen, NJ)
- 10 hours ago
- East Orange, NJ (17 miles from Metuchen, NJ)
- 10 hours ago
Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: Full-time Employment with Benefits day one including paid Holidays....
Demographic Data for Metuchen, NJ
Moving to Metuchen, NJ? Find some basic demographic data about Metuchen, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Metuchen, NJ
Highest Education Level
Customer Service Representatives in Metuchen, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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