Customer Service Representative Jobs in Jersey City, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- ABC Imaging
- New York, NY (4 miles from Jersey City, NJ)
- 5 days ago
- ABC Imaging
- New York, NY (4 miles from Jersey City, NJ)
- 5 days ago
Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....
In PersonCustomer Service Representative- Part Time
- Forward Air
- Queens Village, NY (17 miles from Jersey City, NJ)
- 3 days ago
- Queens Village, NY (17 miles from Jersey City, NJ)
- 3 days ago
Position: Customer Service Representative Compensation: $20 per hour Schedule: Monday-Friday 3:30pm-10pm Job Description: The Customer Service Representative fields external customer questions, complaints...
In Person Part TimeAutomotive Service writing customer service
- Ramsey, NJ (23 miles from Jersey City, NJ)
- 3 hours ago
- Ramsey, NJ (23 miles from Jersey City, NJ)
- 3 hours ago
Experienced service writer or general service technician looking to manage oversee and sales of automotive service. We are super busy and have an amazing team in place. Person with great attitude...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Queens Village, NY (17 miles from Jersey City, NJ)
- 11 hours ago
- Queens Village, NY (17 miles from Jersey City, NJ)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 13 hours ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 13 hours ago
Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...
In Person Full TimeCalling All Experienced Moving Customer Service Reps!
- Fairfield, NJ (15 miles from Jersey City, NJ)
- 13 hours ago
- Fairfield, NJ (15 miles from Jersey City, NJ)
- 13 hours ago
Customer Service Representative Moving Industry Experience Required We are seeking an experienced Customer Service Representative to join our growing moving company....
In PersonCustomer Support Specialist (Accounts Receivable)
- Randstad
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 13 hours ago
We are seeking a detail-oriented Customer Support Specialist for a 2-month temporary contract to bridge the gap between our Customer Service and Finance departments. In this role, you will support...
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (17 miles from Jersey City, NJ)
- 19 hours ago
- Florham Park, NJ (17 miles from Jersey City, NJ)
- 19 hours ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonVideo Customer Service Representative
- Insight Global
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 19 hours ago
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 19 hours ago
Job Order Number: DF0801263 Job Title: Video Customer Service Representative Company: Insight Global Location: Woodcliff Lake, NJ Salary: Education: Information Not Provided Experience: Information...
In PersonAdvanced Associate, Customer Service
- Pearson
- Hoboken, NJ (2 miles from Jersey City, NJ)
- 19 hours ago
- Hoboken, NJ (2 miles from Jersey City, NJ)
- 19 hours ago
Job Order Number: DF0801400 Job Title: Advanced Associate, Customer Service Company: Pearson Location: Hoboken, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonInside Optimization Specialist - Customer Service - Vet Tech
- PV8 US Innovex Inc.
- Parsippany, NJ (19 miles from Jersey City, NJ)
- 19 hours ago
- Parsippany, NJ (19 miles from Jersey City, NJ)
- 19 hours ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
In Person- Worldwide TechServices
- New York, NY (4 miles from Jersey City, NJ)
- 23 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 23 hours ago
Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the worlds most demanding clients. Headquartered in Billerica, MA; we provide...
In Person- Home Depot
- Clifton, NJ (10 miles from Jersey City, NJ)
- 23 hours ago
- Clifton, NJ (10 miles from Jersey City, NJ)
- 23 hours ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Paramus, NJ (14 miles from Jersey City, NJ)
- 1 day ago
- Paramus, NJ (14 miles from Jersey City, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Sherwin Williams
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 1 day ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jersey City, NJ
Highest Education Level
Customer Service Representatives in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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