Customer Service Representative Jobs in Jersey City, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Newark, NJ (4 miles from Jersey City, NJ)
- 45+ days ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 45+ days ago
$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- New York, NY (4 miles from Jersey City, NJ)
- 2 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 2 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote Work- New York, NY (4 miles from Jersey City, NJ)
- 9 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 9 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Restaurant Customer Service - $19/hr
- New York, NY (4 miles from Jersey City, NJ)
- 8 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 8 days ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Customer Service Rep(04991) - 110 Maple Ave.
- South Plainfield, NJ (20 miles from Jersey City, NJ)
- moments ago
- South Plainfield, NJ (20 miles from Jersey City, NJ)
- moments ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative
- Passaic, NJ (9 miles from Jersey City, NJ)
- moments ago
- Passaic, NJ (9 miles from Jersey City, NJ)
- moments ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
U-Box Customer Care Representative (CDL)
- Newark, NJ (4 miles from Jersey City, NJ)
- moments ago
- Newark, NJ (4 miles from Jersey City, NJ)
- moments ago
Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care...
Customer Service Representative ($20/hr)
- Totowa, NJ (13 miles from Jersey City, NJ)
- moments ago
- Totowa, NJ (13 miles from Jersey City, NJ)
- moments ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Air Logistics Healthcare Customer Care Specialist
- Jamaica, NY (14 miles from Jersey City, NJ)
- 3 hours ago
- Jamaica, NY (14 miles from Jersey City, NJ)
- 3 hours ago
It's more than a job** When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently....
IMMEDIATE HIRE - Carvana Customer Service
- Bronx, NY (10 miles from Jersey City, NJ)
- 4 hours ago
- Bronx, NY (10 miles from Jersey City, NJ)
- 4 hours ago
+ We are seeking a reliable and detail-oriented Vehicle Inventory Specialist to join our team. This entry-level position plays a key role in maintaining vehicle inventory, ensuring cars are clean...
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (20 miles from Jersey City, NJ)
- 9 hours ago
- New Rochelle, NY (20 miles from Jersey City, NJ)
- 9 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Mineola, NY (22 miles from Jersey City, NJ)
- 9 hours ago
- Mineola, NY (22 miles from Jersey City, NJ)
- 9 hours ago
At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court...
Customer Service Associate - Temporary
- Lincoln Park, NJ (18 miles from Jersey City, NJ)
- 9 hours ago
- Lincoln Park, NJ (18 miles from Jersey City, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services - Customer Care Representative I
- Clifton, NJ (10 miles from Jersey City, NJ)
- 9 hours ago
- Clifton, NJ (10 miles from Jersey City, NJ)
- 9 hours ago
Customer Care Representative Location: Clifton NJ 07012 Shift: Monday-Friday 9am - 5 pm Summary Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a...
- River Vale, NJ (19 miles from Jersey City, NJ)
- 9 hours ago
- River Vale, NJ (19 miles from Jersey City, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jersey City, NJ
Highest Education Level
Customer Service Representatives in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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