Customer Service Representative Jobs in Howell, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 90 Jobs

Retail Customer Service Associate

  • Freehold, NJ (7 miles from Howell, NJ)
  • 2 hours ago
  • Freehold, NJ (7 miles from Howell, NJ)
  • 2 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Client Services Representative - Urgent Care - Barnegat

  • Barnegat, NJ (24 miles from Howell, NJ)
  • 15 hours ago
  • Barnegat, NJ (24 miles from Howell, NJ)
  • 15 hours ago

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...

Customer Service Representative

  • Waretown, NJ (24 miles from Howell, NJ)
  • 1 day ago
  • Waretown, NJ (24 miles from Howell, NJ)
  • 1 day ago

As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities....

Pharmacy Customer Service Associate

  • Monroe Township, NJ (17 miles from Howell, NJ)
  • 1 day ago
  • Monroe Township, NJ (17 miles from Howell, NJ)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Berkeley, NJ (13 miles from Howell, NJ)
  • 2 days ago
  • Berkeley, NJ (13 miles from Howell, NJ)
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE IN BAYVILLE Date Posted: Monday, June 30, 2025 ?...

Client Service Representative

  • Eatontown, NJ (11 miles from Howell, NJ)
  • 2 days ago
  • Eatontown, NJ (11 miles from Howell, NJ)
  • 2 days ago

Client Service Representative - Garden State Veterinary Specialists (Eatontown, NJ) Garden State Veterinary Specialists (GSVS) in Eatontown, NJ is seeking Client Service Representatives (CSRs) to...

Customer Service Associate Trainee Part Time

  • Hazlet, NJ (18 miles from Howell, NJ)
  • 2 days ago
  • Hazlet, NJ (18 miles from Howell, NJ)
  • 2 days ago

CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hazlet Store - Hazlet, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel...

Customer Service Rep

  • Farmingdale, NJ (3 miles from Howell, NJ)
  • 3 days ago
  • Farmingdale, NJ (3 miles from Howell, NJ)
  • 3 days ago

Offering $16.50 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...

(NJNG Union) LTT Customer Service Representative

  • Wall, NJ (5 miles from Howell, NJ)
  • 3 days ago
  • Wall, NJ (5 miles from Howell, NJ)
  • 3 days ago

Service Representative to provide excellent customer service in a fast-paced call center environment....

Customer Service Associate - Temporary

  • South River, NJ (22 miles from Howell, NJ)
  • 3 days ago
  • South River, NJ (22 miles from Howell, NJ)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Eatontown, NJ (11 miles from Howell, NJ)
  • 3 days ago
  • Eatontown, NJ (11 miles from Howell, NJ)
  • 3 days ago

Job Details Job Location: Eatontown, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Job Shift: Any Description Part-Time Career Opportunities Ready to be a cornerstone of...

Customer Service & Billing Rep

  • Eatontown, NJ (11 miles from Howell, NJ)
  • 4 days ago
  • Eatontown, NJ (11 miles from Howell, NJ)
  • 4 days ago

Responsible for all functions of order taking, computer entry of orders, medical documentation, insurance verification, authorization, and billing as well as office support services within the business...

Restaurant Customer Service - $18/hr

  • Shrewsbury, NJ (13 miles from Howell, NJ)
  • 4 days ago
  • Shrewsbury, NJ (13 miles from Howell, NJ)
  • 4 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Customer Experience Coordinator

  • Farmingdale, NJ (3 miles from Howell, NJ)
  • 4 days ago
  • Farmingdale, NJ (3 miles from Howell, NJ)
  • 4 days ago

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you’ll find a friendly, community-minded...

Customer Service Associate

  • New Egypt, NJ (17 miles from Howell, NJ)
  • 5 days ago
  • New Egypt, NJ (17 miles from Howell, NJ)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Demographic Data for Howell, NJ

Moving to Howell, NJ? Find some basic demographic data about Howell, NJ below.


Local
National
39,677
928
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Howell, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Howell, NJ offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Howell, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »