Customer Service Representative Jobs in Hillsborough, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Bilingual Spanish)
- Linden, NJ (24 miles from Hillsborough, NJ)
- moments ago
- Linden, NJ (24 miles from Hillsborough, NJ)
- moments ago
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager....
Customer Service Representative (Bilingual Turkish)
- Linden, NJ (24 miles from Hillsborough, NJ)
- moments ago
- Linden, NJ (24 miles from Hillsborough, NJ)
- moments ago
The Bilingual Customer Service Representative shall be accountable and supervised by the Customer Service Manager....
Customer Service Associate - Temporary
- Sayreville, NJ (17 miles from Hillsborough, NJ)
- moments ago
- Sayreville, NJ (17 miles from Hillsborough, NJ)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Pennington, NJ (13 miles from Hillsborough, NJ)
- 4 hours ago
- Pennington, NJ (13 miles from Hillsborough, NJ)
- 4 hours ago
Answering client calls and email inquiries while processing various assignments Multitasking while communicating with clients and branch offices via phone Adhering to strict schedule for phone...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (21 miles from Hillsborough, NJ)
- 4 hours ago
- Morristown, NJ (21 miles from Hillsborough, NJ)
- 4 hours ago
Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....
Remote WorkCustomer Service Representative
- Pennington, NJ (13 miles from Hillsborough, NJ)
- 4 hours ago
- Pennington, NJ (13 miles from Hillsborough, NJ)
- 4 hours ago
Are you detail-oriented, client-focused, and thrive in a fast-paced environment? We’re looking for a Regulatory Client Service Representative to support critical Non-Financial Regulatory Reporting...
- Woodbridge, NJ (20 miles from Hillsborough, NJ)
- 4 hours ago
- Woodbridge, NJ (20 miles from Hillsborough, NJ)
- 4 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
Customer Service Representative
- South Plainfield, NJ (15 miles from Hillsborough, NJ)
- 4 hours ago
- South Plainfield, NJ (15 miles from Hillsborough, NJ)
- 4 hours ago
Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...
Call Center Representative / Customer Service Agent
- Trenton, NJ (19 miles from Hillsborough, NJ)
- 9 hours ago
- Trenton, NJ (19 miles from Hillsborough, NJ)
- 9 hours ago
Title: Call Center Representative / Customer Service Agent Location: Trenton, NJ 08619 Pay Rate: $18.76/Hour on W2 without benefits Duration: 5+months Working Hours: 8:30am - 4:30pm (Monday to...
Customer Service Representative
- Edison, NJ (15 miles from Hillsborough, NJ)
- 10 hours ago
- Edison, NJ (15 miles from Hillsborough, NJ)
- 10 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Customer Service Rep(03992) - 61 State Rd
- Princeton, NJ (8 miles from Hillsborough, NJ)
- 13 hours ago
- Princeton, NJ (8 miles from Hillsborough, NJ)
- 13 hours ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(03387) - 33 Princeton Hightstown Rd
- West Windsor, NJ (15 miles from Hillsborough, NJ)
- 13 hours ago
- West Windsor, NJ (15 miles from Hillsborough, NJ)
- 13 hours ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(04501) - 1600 East St. Georges Ave.
- Linden, NJ (24 miles from Hillsborough, NJ)
- 13 hours ago
- Linden, NJ (24 miles from Hillsborough, NJ)
- 13 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
- East Brunswick, NJ (14 miles from Hillsborough, NJ)
- 21 hours ago
- East Brunswick, NJ (14 miles from Hillsborough, NJ)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative
- North Plainfield, NJ (15 miles from Hillsborough, NJ)
- 23 hours ago
- North Plainfield, NJ (15 miles from Hillsborough, NJ)
- 23 hours ago
Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...
Demographic Data for Hillsborough, NJ
Moving to Hillsborough, NJ? Find some basic demographic data about Hillsborough, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hillsborough, NJ
Highest Education Level
Customer Service Representatives in Hillsborough, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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