Customer Service Representative Jobs in Hackensack, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Verizon Customer Service Representative
- Hoboken, NJ (9 miles from Hackensack, NJ)
- moments ago
- Hoboken, NJ (9 miles from Hackensack, NJ)
- moments ago
Powered by JazzHR Crear una alerta de empleo para esta busqueda Verizon Customer Service Representative Hoboken, NJ, US Crear...
Client Services Representative
- Jersey City, NJ (11 miles from Hackensack, NJ)
- moments ago
- Jersey City, NJ (11 miles from Hackensack, NJ)
- moments ago
Client Services Representative LifePro Recruitment Jersey City, NJ, United States 14 hours ago Quick Job type Full-time Part-time Quick Job description Client Services Representative (Remote -...
Remote Work- New York, NY (9 miles from Hackensack, NJ)
- moments ago
- New York, NY (9 miles from Hackensack, NJ)
- moments ago
Client Services Associate OMI Group Palm Tree, NY, US 16 hours ago Quick Job type Full-time Quick Job description We are looking to fill an immediate need for a Client Services Associate to join...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)-Full Time
- Westwood, NJ (8 miles from Hackensack, NJ)
- 1 hour ago
- Westwood, NJ (8 miles from Hackensack, NJ)
- 1 hour ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Part-Time Customer Service Representative - Chelsea
- New York, NY (9 miles from Hackensack, NJ)
- 3 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 3 hours ago
About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary new category in health. With over 200 studios across 40 states, we deliver...
Customer Care Representative I
- New Hyde Park, NY (21 miles from Hackensack, NJ)
- 6 hours ago
- New Hyde Park, NY (21 miles from Hackensack, NJ)
- 6 hours ago
Customer Care Representative I** **Location** : Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person training sessions, providing maximum...
- South Ozone Park, NY (18 miles from Hackensack, NJ)
- 6 hours ago
- South Ozone Park, NY (18 miles from Hackensack, NJ)
- 6 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Client Advocate Specialist - Hotlines
- New York, NY (9 miles from Hackensack, NJ)
- 6 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 6 hours ago
The Hotlines Client Advocate Specialist fields calls to Safe Horizons three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These...
Remote WorkCustomer Experience Representative
- Rye Brook, NY (21 miles from Hackensack, NJ)
- 15 hours ago
- Rye Brook, NY (21 miles from Hackensack, NJ)
- 15 hours ago
Main Responsibilities: Process customer inquiries and identify issues; resolve them in a timely and efficient manner Professionally interact with customers via email addressing all concerns and...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (12 miles from Hackensack, NJ)
- 15 hours ago
- Newark, NJ (12 miles from Hackensack, NJ)
- 15 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkPharmacy Customer Service Assoc. Cert
- Brooklyn, NY (13 miles from Hackensack, NJ)
- 15 hours ago
- Brooklyn, NY (13 miles from Hackensack, NJ)
- 15 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Pharmacy Customer Service Associate
- Elizabeth, NJ (16 miles from Hackensack, NJ)
- 15 hours ago
- Elizabeth, NJ (16 miles from Hackensack, NJ)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Bergen, NJ (6 miles from Hackensack, NJ)
- 19 hours ago
- North Bergen, NJ (6 miles from Hackensack, NJ)
- 19 hours ago
Full time position. Immediate hire. Must have experience. Must be great with customers. Call Alison ....
Customer Service Representative- Newark Airport
- Newark, NJ (12 miles from Hackensack, NJ)
- 19 hours ago
- Newark, NJ (12 miles from Hackensack, NJ)
- 19 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (9 miles from Hackensack, NJ)
- 23 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 23 hours ago
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their...
Demographic Data for Hackensack, NJ
Moving to Hackensack, NJ? Find some basic demographic data about Hackensack, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hackensack, NJ
Highest Education Level
Customer Service Representatives in Hackensack, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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