Customer Service Representative Jobs in Elizabeth, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 483 Jobs

Customer Service Representative

  • Newark, NJ (4 miles from Elizabeth, NJ)
  • 15 days ago
  • Newark, NJ (4 miles from Elizabeth, NJ)
  • 15 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative - PT

  • East Elmhurst, NY (17 miles from Elizabeth, NJ)
  • 60+ days ago
  • East Elmhurst, NY (17 miles from Elizabeth, NJ)
  • 60+ days ago

Minimum Hourly Rate: $16.00Maximum Hourly Rate: $16.00Monthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call...

Customer Service Rep(03680) - 4797 Broadway

  • New York, NY (10 miles from Elizabeth, NJ)
  • moments ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • moments ago

Company Description Job Description We are looking for qualified customer service representatives with people skills and great personality who have the ability to communicate verbally with customers...

Technical Customer Support Specialist

  • New York, NY (10 miles from Elizabeth, NJ)
  • moments ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • moments ago

We're a leading private label brand in the professional photo and video lighting industry, developing innovative, creator-centric products-from bi-color LED panels and COB spotlights to wireless...

Customer Service Rep(03534) - 479 w Merrick rd

  • Valley Stream, NY (24 miles from Elizabeth, NJ)
  • moments ago
  • Valley Stream, NY (24 miles from Elizabeth, NJ)
  • moments ago

Company Description Job Description Take phones, put labels on boxes,fold boxes, take cash Must speak good English and respectful with customers Qualifications Additional Information

Customer Service Rep(04501) - 1600 East St. Georges Ave.

  • Linden, NJ (4 miles from Elizabeth, NJ)
  • moments ago
  • Linden, NJ (4 miles from Elizabeth, NJ)
  • moments ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Loss Prevention Customer Service Associate II

  • Elizabeth, NJ
  • 8 hours ago
  • Elizabeth, NJ
  • 8 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate - Temporary

  • Middle Village, NY (15 miles from Elizabeth, NJ)
  • 8 hours ago
  • Middle Village, NY (15 miles from Elizabeth, NJ)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Lyndhurst, NJ (8 miles from Elizabeth, NJ)
  • 8 hours ago
  • Lyndhurst, NJ (8 miles from Elizabeth, NJ)
  • 8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 10 hours ago
  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 10 hours ago

Corporate Manufacturing office in East NY, Brooklyn is seeking a strong customer service representative for their office....

Lead Customer Service Representative

  • North Plainfield, NJ (13 miles from Elizabeth, NJ)
  • 10 hours ago
  • North Plainfield, NJ (13 miles from Elizabeth, NJ)
  • 10 hours ago

Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...

Customer Service Representative

  • Teaneck, NJ (17 miles from Elizabeth, NJ)
  • 10 hours ago
  • Teaneck, NJ (17 miles from Elizabeth, NJ)
  • 10 hours ago

Job Description The position of Customer Service Representative is an opportunity for the right individual to join a growing customer service team....

Busy Insurance Office Seeking Customer Service Rep

  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 10 hours ago
  • Brooklyn, NY (9 miles from Elizabeth, NJ)
  • 10 hours ago

Local insurance office looking for a customer service representative....

Project Manager - Sales, Marketing and Customer Service

  • Teaneck, NJ (17 miles from Elizabeth, NJ)
  • 10 hours ago
  • Teaneck, NJ (17 miles from Elizabeth, NJ)
  • 10 hours ago

Role: Project Manager Location: Teaneck, NJ 4 days onsite (Friday REMOTE) Job Type: Full time / Permanent Job Summary: Project Management Office is relatively new but growing quickly. We are...

Customer Service Agent

  • New York, NY (10 miles from Elizabeth, NJ)
  • 20 hours ago
  • New York, NY (10 miles from Elizabeth, NJ)
  • 20 hours ago

at Greyhound Lines Inc. in New York, New York, United States Job Description About Us Since our first route in 1914, Greyhound has become a leading transportation company with the largest...

Demographic Data for Elizabeth, NJ

Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.


Local
National
106,340
2,148
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Elizabeth, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elizabeth, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elizabeth, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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