Customer Service Representative Jobs in Elizabeth, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- ABC Imaging
- New York, NY (10 miles from Elizabeth, NJ)
- 5 days ago
- ABC Imaging
- New York, NY (10 miles from Elizabeth, NJ)
- 5 days ago
Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....
In PersonCustomer Service Representative- Part Time
- Forward Air
- Queens Village, NY (22 miles from Elizabeth, NJ)
- 3 days ago
- Queens Village, NY (22 miles from Elizabeth, NJ)
- 3 days ago
Position: Customer Service Representative Compensation: $20 per hour Schedule: Monday-Friday 3:30pm-10pm Job Description: The Customer Service Representative fields external customer questions, complaints...
In Person Part TimeGINORI 1735 Client Service Specialist
- Kering Group
- New York, NY (10 miles from Elizabeth, NJ)
- moments ago
- New York, NY (10 miles from Elizabeth, NJ)
- moments ago
Summary About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Queens Village, NY (22 miles from Elizabeth, NJ)
- 12 hours ago
- Queens Village, NY (22 miles from Elizabeth, NJ)
- 12 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Brooklyn, NY (9 miles from Elizabeth, NJ)
- 14 hours ago
- Brooklyn, NY (9 miles from Elizabeth, NJ)
- 14 hours ago
Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...
In Person Full TimeCalling All Experienced Moving Customer Service Reps!
- Fairfield, NJ (15 miles from Elizabeth, NJ)
- 14 hours ago
- Fairfield, NJ (15 miles from Elizabeth, NJ)
- 14 hours ago
Customer Service Representative Moving Industry Experience Required We are seeking an experienced Customer Service Representative to join our growing moving company....
In PersonCustomer Support Specialist (Accounts Receivable)
- Randstad
- New York, NY (10 miles from Elizabeth, NJ)
- 14 hours ago
- New York, NY (10 miles from Elizabeth, NJ)
- 14 hours ago
We are seeking a detail-oriented Customer Support Specialist for a 2-month temporary contract to bridge the gap between our Customer Service and Finance departments. In this role, you will support...
In Person- Mallinckrodt
- Bridgewater, NJ (23 miles from Elizabeth, NJ)
- 20 hours ago
- Bridgewater, NJ (23 miles from Elizabeth, NJ)
- 20 hours ago
center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (13 miles from Elizabeth, NJ)
- 20 hours ago
- Florham Park, NJ (13 miles from Elizabeth, NJ)
- 20 hours ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonAdvanced Associate, Customer Service
- Pearson
- Hoboken, NJ (9 miles from Elizabeth, NJ)
- 20 hours ago
- Hoboken, NJ (9 miles from Elizabeth, NJ)
- 20 hours ago
Job Order Number: DF0801400 Job Title: Advanced Associate, Customer Service Company: Pearson Location: Hoboken, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonInside Optimization Specialist - Customer Service - Vet Tech
- PV8 US Innovex Inc.
- Parsippany, NJ (17 miles from Elizabeth, NJ)
- 20 hours ago
- Parsippany, NJ (17 miles from Elizabeth, NJ)
- 20 hours ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
In Person- Worldwide TechServices
- New York, NY (10 miles from Elizabeth, NJ)
- 1 day ago
- New York, NY (10 miles from Elizabeth, NJ)
- 1 day ago
Company Description Worldwide TechServices is a global leader in delivering technology services and solutions to the worlds most demanding clients. Headquartered in Billerica, MA; we provide...
In Person- Home Depot
- Clifton, NJ (14 miles from Elizabeth, NJ)
- 1 day ago
- Clifton, NJ (14 miles from Elizabeth, NJ)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Paramus, NJ (19 miles from Elizabeth, NJ)
- 1 day ago
- Paramus, NJ (19 miles from Elizabeth, NJ)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Sherwin Williams
- Brooklyn, NY (9 miles from Elizabeth, NJ)
- 1 day ago
- Brooklyn, NY (9 miles from Elizabeth, NJ)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Elizabeth, NJ
Moving to Elizabeth, NJ? Find some basic demographic data about Elizabeth, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Elizabeth, NJ
Highest Education Level
Customer Service Representatives in Elizabeth, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »