Customer Service Representative Jobs in Egg Harbor Township, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 49 Jobs

Retail Customer Service Associate

  • Pleasantville, NJ (5 miles from Egg Harbor Township, NJ)
  • 4 hours ago
  • Pleasantville, NJ (5 miles from Egg Harbor Township, NJ)
  • 4 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Retail PT Customer Service Team Member

  • S Vineland, NJ (18 miles from Egg Harbor Township, NJ)
  • 1 day ago
  • S Vineland, NJ (18 miles from Egg Harbor Township, NJ)
  • 1 day ago

Store - VINELAND, NJDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate - Temporary

  • Egg Harbor Twp, NJ
  • 2 days ago
  • Egg Harbor Twp, NJ
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Egg Harbor Twp, NJ
  • 2 days ago
  • Egg Harbor Twp, NJ
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Services Representative - Urgent Care - Barnegat

  • Egg Harbor Township, NJ
  • 2 days ago
  • Egg Harbor Township, NJ
  • 2 days ago

AtlantiCare Regional Medical Center** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...

Customer Service Representative

  • Egg Harbor Township, NJ
  • 2 days ago
  • Egg Harbor Township, NJ
  • 2 days ago

PERFORMANCE EXPECTATIONS The Customer Service Representative possesses well-developed communication, interpersonal and organizational skills and interacts effectively with all levels of the organization...

Client Services Representative - Cardiology - Manahawkin

  • Egg Harbor Township, NJ
  • 2 days ago
  • Egg Harbor Township, NJ
  • 2 days ago

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...

Customer Service Team Member - Millville, NJ (NJ0401)

  • Millville, NJ (21 miles from Egg Harbor Township, NJ)
  • 3 days ago
  • Millville, NJ (21 miles from Egg Harbor Township, NJ)
  • 3 days ago

Job Details Job Location : Millville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Team Member - Pleasantville, NJ (NJ0408)

  • Pleasantville, NJ (5 miles from Egg Harbor Township, NJ)
  • 3 days ago
  • Pleasantville, NJ (5 miles from Egg Harbor Township, NJ)
  • 3 days ago

Job Details Job Location : Pleasantville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...

Customer Service Associate, Borgata

  • Atlantic City, NJ (9 miles from Egg Harbor Township, NJ)
  • 3 days ago
  • Atlantic City, NJ (9 miles from Egg Harbor Township, NJ)
  • 3 days ago

Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...

Customer Service Rep(03942) - 1027 S Rt 9 Cape May

  • Cape May Court House, NJ (21 miles from Egg Harbor Township, NJ)
  • 6 days ago
  • Cape May Court House, NJ (21 miles from Egg Harbor Township, NJ)
  • 6 days ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Customer Service Rep(04505) - 6814 Tilton Rd

  • Egg Harbor Township, NJ
  • 6 days ago
  • Egg Harbor Township, NJ
  • 6 days ago

Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...

Customer Service Rep(04516) - 510 East Landis Ave

  • Vineland, NJ (19 miles from Egg Harbor Township, NJ)
  • 6 days ago
  • Vineland, NJ (19 miles from Egg Harbor Township, NJ)
  • 6 days ago

Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...

Client Services Representative - SA - Bariatrics - EHT

  • Egg Harbor Township, NJ
  • 8 days ago
  • Egg Harbor Township, NJ
  • 8 days ago

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...

Game Presenter (Full time/ Part time- $17-21/hr.)

  • Atlantic City, NJ (9 miles from Egg Harbor Township, NJ)
  • 10 days ago
  • Atlantic City, NJ (9 miles from Egg Harbor Township, NJ)
  • 10 days ago

Company Description America's leading online casino provider, Evolution, is expanding its team! While our games come alive with real-time talent and interactions, players from around the world...

Demographic Data for Egg Harbor Township, NJ

Moving to Egg Harbor Township, NJ? Find some basic demographic data about Egg Harbor Township, NJ below.


Local
National
46,906
924
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Egg Harbor Township, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Egg Harbor Township, NJ offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Egg Harbor Township, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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