Customer Service Representative Jobs in East Hanover, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- ABC Imaging
- New York, NY (20 miles from East Hanover, NJ)
- 5 days ago
- ABC Imaging
- New York, NY (20 miles from East Hanover, NJ)
- 5 days ago
Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....
In PersonRoute Delivery Driver/ Customer Service Technician
- Multi-Flow Industries
- Carteret, NJ (17 miles from East Hanover, NJ)
- 1 hour ago
- Carteret, NJ (17 miles from East Hanover, NJ)
- 1 hour ago
Job Order Number: DF0796669 Job Title: Route Delivery Driver/ Customer Service Technician Company: Multi-Flow Industries Location: Carteret, NJ Salary: Education: Information Not Provided...
In PersonCustomer Care Representative I
- Elevance Health
- Woodbridge, NJ (18 miles from East Hanover, NJ)
- 1 hour ago
- Woodbridge, NJ (18 miles from East Hanover, NJ)
- 1 hour ago
Job Order Number: DF0794669 Job Title: Customer Care Representative I Company: Elevance Health Location: Woodbridge, NJ Salary: Education: Information Not Provided Experience: Information Not...
In PersonCustomer Service Support Associate - Bob Squad
- B8115 Bob's Discount Furniture LLC
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
Customer Service Support Associate - Bob Squad Job Overview Join Bob's Discount Furniture as a Customer Service Support Associate - Bob Squad and be a key part of delivering exceptional support...
In PersonClient Service Rep. (Hybrid- Long Island, NY)
- 22-3844417 Broadridge Investor Comm Solutions Inc
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...
HybridClient Services Associate (Office and Mail)
- SPS-North America
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday-Friday | 8:30 AM - 5:30 PM Keep Operations Running Smoothly Behind the Scenes If you're...
In Person Part TimeClient Service Specialist - Commercial Lines
- Relation Insurance Services, Inc. - Specialty
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
In Person- Safelite Fulfilment
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...
In Person- The Energy Cooperative
- Newark, NJ (11 miles from East Hanover, NJ)
- 1 hour ago
- Newark, NJ (11 miles from East Hanover, NJ)
- 1 hour ago
The Energy Cooperative, headquartered in Newark, Ohio, serves over 70,000 electric, natural gas, and propane members throughout east-central Ohio. As a non-profit cooperative, we are member-owned...
In PersonCustomer Service Representative
- Staffmark
- Lyndhurst, NJ (13 miles from East Hanover, NJ)
- 1 hour ago
- Lyndhurst, NJ (13 miles from East Hanover, NJ)
- 1 hour ago
This Customer Service Representative role offers real growth, solid pay, and a chance to help customers every day....
In PersonTeam Member Injury & Customer Service Rep I
- Ozark Services, Inc
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
- New York, NY (20 miles from East Hanover, NJ)
- 1 hour ago
The TM Injury/Cust Serv Rep records first report of injuries for team member injuries, transmits claim reports and related documentation to claim administrator. Utilizes diary/task protocol to...
In PersonCustomer Advocate - Technical Support
- Conductor
- New York, NY (20 miles from East Hanover, NJ)
- 2 hours ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 hours ago
Customer Advocate - Technical Support About Conductor: Conductor is the leading enterprise AEO platform. Today's top enterprise brands use Conductor to grow authority and visibility in both AI and...
In PersonCustomer Service Return Agent Summer Seasonal (JFK Airport)
- SIXT
- New York, NY (20 miles from East Hanover, NJ)
- 2 hours ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 hours ago
Company Description Job DescriptionReady to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to...
In Person TemporaryCustomer Service/Locker Attendant - Smarte Carte at American Dream Mall - Part-Time
- Smarte Carte, Inc.
- East Rutherford, NJ (14 miles from East Hanover, NJ)
- 2 hours ago
- East Rutherford, NJ (14 miles from East Hanover, NJ)
- 2 hours ago
Customer Service/Locker Attendant - Smarte Carte at American Dream Mall Part-Time $14.92 - $15.92 / hour Hours will vary but approximately 10-20 hours per week as needed, working 1 hour before and...
In Person Part TimeCustomer Experience Specialist - FT
- Avis Budget Group, Inc.
- New York, NY (20 miles from East Hanover, NJ)
- 2 hours ago
- New York, NY (20 miles from East Hanover, NJ)
- 2 hours ago
Minimum Hourly Rate: $19.00/hour Maximum Hourly Rate: $19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step...
In PersonDemographic Data for East Hanover, NJ
Moving to East Hanover, NJ? Find some basic demographic data about East Hanover, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in East Hanover, NJ
Highest Education Level
Customer Service Representatives in East Hanover, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »