Customer Service Representative Jobs in Cranford, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- ABC Imaging
- New York, NY (17 miles from Cranford, NJ)
- 5 days ago
- ABC Imaging
- New York, NY (17 miles from Cranford, NJ)
- 5 days ago
Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team....
In PersonCustomer Service/Locker Attendant - Smarte Carte at American Dream Mall - Part-Time
- Smarte Carte, Inc.
- East Rutherford, NJ (15 miles from Cranford, NJ)
- moments ago
- East Rutherford, NJ (15 miles from Cranford, NJ)
- moments ago
Customer Service/Locker Attendant - Smarte Carte at American Dream Mall Part-Time $14.92 - $15.92 / hour Hours will vary but approximately 10-20 hours per week as needed, working 1 hour before and...
In Person Part TimeCustomer Experience Specialist - FT
- Avis Budget Group, Inc.
- New York, NY (17 miles from Cranford, NJ)
- moments ago
- New York, NY (17 miles from Cranford, NJ)
- moments ago
Minimum Hourly Rate: $19.00/hour Maximum Hourly Rate: $19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step...
In Person- Conductor LLC
- New York, NY (17 miles from Cranford, NJ)
- moments ago
- New York, NY (17 miles from Cranford, NJ)
- moments ago
About Conductor: Conductor is the leading enterprise AEO platform. Today's top enterprise brands use Conductor to grow authority and visibility in both AI and traditional search engines. From...
In Person- Wawa, Inc.
- Middletown, NJ (20 miles from Cranford, NJ)
- 1 hour ago
- Middletown, NJ (20 miles from Cranford, NJ)
- 1 hour ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Matawan, NJ (16 miles from Cranford, NJ)
- 3 hours ago
- Matawan, NJ (16 miles from Cranford, NJ)
- 3 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonMedical Assistant/Customer Service Specialist, Full Time- Paramus, NJ
- Community Health Centers of Greater Dayton
- Paramus, NJ (23 miles from Cranford, NJ)
- 4 hours ago
- Paramus, NJ (23 miles from Cranford, NJ)
- 4 hours ago
Medical Assistant/Customer Service Specialist, Full Time- Paramus, NJ Department: Clinic Location: Paramus, NJ START YOUR APPLICATION VIVO Infusion, LLC VIVO Infusion - Medical Assistant/Clinical...
In Person Full TimeCustomer Service Associate - Childcare (12-19hrs/wk)
- IKEA North America Services, LLC
- Brooklyn, NY (16 miles from Cranford, NJ)
- 4 hours ago
- Brooklyn, NY (16 miles from Cranford, NJ)
- 4 hours ago
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....
In PersonCustomer Service Representative
- LAZ Parking
- Jersey City, NJ (12 miles from Cranford, NJ)
- 4 hours ago
- Jersey City, NJ (12 miles from Cranford, NJ)
- 4 hours ago
Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral...
In PersonGINORI 1735 Client Service Specialist
- Kering Group
- New York, NY (17 miles from Cranford, NJ)
- 5 hours ago
- New York, NY (17 miles from Cranford, NJ)
- 5 hours ago
Summary About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear...
In PersonCustomer Service Representative
- Brooklyn, NY (16 miles from Cranford, NJ)
- 18 hours ago
- Brooklyn, NY (16 miles from Cranford, NJ)
- 18 hours ago
Customer Service Representative A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative...
In Person Full TimeCalling All Experienced Moving Customer Service Reps!
- Fairfield, NJ (15 miles from Cranford, NJ)
- 19 hours ago
- Fairfield, NJ (15 miles from Cranford, NJ)
- 19 hours ago
Customer Service Representative Moving Industry Experience Required We are seeking an experienced Customer Service Representative to join our growing moving company....
In PersonCustomer Support Specialist (Accounts Receivable)
- Randstad
- New York, NY (17 miles from Cranford, NJ)
- 19 hours ago
- New York, NY (17 miles from Cranford, NJ)
- 19 hours ago
We are seeking a detail-oriented Customer Support Specialist for a 2-month temporary contract to bridge the gap between our Customer Service and Finance departments. In this role, you will support...
In Person- Mallinckrodt
- Bridgewater, NJ (16 miles from Cranford, NJ)
- 1 day ago
- Bridgewater, NJ (16 miles from Cranford, NJ)
- 1 day ago
center experience Working Conditions: Flexibility to work all shifts, including nights, weekends and holiday in center that is open 24 hours a day 7 days a week....
In PersonBenefits Customer Service Representative
- Conduent
- Florham Park, NJ (9 miles from Cranford, NJ)
- 1 day ago
- Florham Park, NJ (9 miles from Cranford, NJ)
- 1 day ago
Job Order Number: DF0800970 Job Title: Benefits Customer Service Representative Company: Conduent Location: Florham Park, NJ Salary: Education: Information Not Provided Experience: Information Not Provided...
In PersonDemographic Data for Cranford, NJ
Moving to Cranford, NJ? Find some basic demographic data about Cranford, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cranford, NJ
Highest Education Level
Customer Service Representatives in Cranford, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »