Customer Service Representative Jobs in Cape May Court House, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Service Associate

  • Sea Isle City, NJ (7 miles from Cape May Court House, NJ)
  • 60+ days ago
  • Sea Isle City, NJ (7 miles from Cape May Court House, NJ)
  • 60+ days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Remote Customer Service Representative - Facility Maintenance Services

  • Woodbine, NJ (12 miles from Cape May Court House, NJ)
  • 1 day ago
  • Woodbine, NJ (12 miles from Cape May Court House, NJ)
  • 1 day ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Client Services Representative

  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 1 day ago
  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 1 day ago

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...

Retail Store Specialist (Customer Service/ Merchandising) - Full time NEW STORE OPENING

  • Cape May, NJ (9 miles from Cape May Court House, NJ)
  • 5 days ago
  • Cape May, NJ (9 miles from Cape May Court House, NJ)
  • 5 days ago

Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.75 to $18.00 per hour. Compensation for this opportunity is based on candidate experience...

Customer Service

  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 8 days ago
  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 8 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Associate - Temporary

  • Ventnor City, NJ (24 miles from Cape May Court House, NJ)
  • 11 days ago
  • Ventnor City, NJ (24 miles from Cape May Court House, NJ)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 18 days ago
  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 18 days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Customer Service Team Member - Millville, NJ (NJ0401)

  • Millville, NJ (18 miles from Cape May Court House, NJ)
  • 19 days ago
  • Millville, NJ (18 miles from Cape May Court House, NJ)
  • 19 days ago

Job Details Job Location : Millville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Customer Service Representative

  • Cape May, NJ (9 miles from Cape May Court House, NJ)
  • 19 days ago
  • Cape May, NJ (9 miles from Cape May Court House, NJ)
  • 19 days ago

Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with A&M SYSTEMS...

Remote Work

Customer Service Rep(04590) - 4800 New Jersey Ave.

  • Wildwood, NJ (8 miles from Cape May Court House, NJ)
  • 90+ days ago
  • Wildwood, NJ (8 miles from Cape May Court House, NJ)
  • 90+ days ago

Company Description Job Description Answering phones and taking orders for carry out and dine in customers. Qualifications Additional Information

Tommys Folly Sales Associate

  • Cape May, NJ (9 miles from Cape May Court House, NJ)
  • 45+ days ago
  • Cape May, NJ (9 miles from Cape May Court House, NJ)
  • 45+ days ago

Tommy's Folly Sales Associate Congress Hall, Cape May, NJ, US Yesterday Requisition ID: 3799 Location: Congress Hall - Logo Shop Department: Tommy's Folly Position: Tommy's Folly Sales Associate...

Customer Service Rep(03942) - 1027 S Rt 9 Cape May

  • Cape May Court House, NJ
  • 45+ days ago
  • Cape May Court House, NJ
  • 45+ days ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Customer Service/Sales

  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 45+ days ago
  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Agent- Atlantic City International Airport (ACY)

  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 60+ days ago
  • Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
  • 60+ days ago

INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...

Customer Service Rep(04505) - 6814 Tilton Rd

  • Egg Harbor Twp, NJ (21 miles from Cape May Court House, NJ)
  • 90+ days ago
  • Egg Harbor Twp, NJ (21 miles from Cape May Court House, NJ)
  • 90+ days ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Demographic Data for Cape May Court House, NJ

Moving to Cape May Court House, NJ? Find some basic demographic data about Cape May Court House, NJ below.


Local
National
17,635
561
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Cape May Court House, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cape May Court House, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cape May Court House, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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