Customer Service Representative Jobs in Cape May Court House, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative - Urgent Care - Barnegat
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 2 hours ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 2 hours ago
AtlantiCare Regional Medical Center** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Customer Service Representative
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 9 hours ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 9 hours ago
PERFORMANCE EXPECTATIONS The Customer Service Representative possesses well-developed communication, interpersonal and organizational skills and interacts effectively with all levels of the organization...
Client Services Representative - Per Diem - Urgent Care Cape May
- Cape May, NJ (9 miles from Cape May Court House, NJ)
- 9 hours ago
- Cape May, NJ (9 miles from Cape May Court House, NJ)
- 9 hours ago
POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...
Client Services Representative - Cardiology - Manahawkin
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 9 hours ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 9 hours ago
POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...
Customer Service Team Member - Millville, NJ (NJ0401)
- Millville, NJ (18 miles from Cape May Court House, NJ)
- 23 hours ago
- Millville, NJ (18 miles from Cape May Court House, NJ)
- 23 hours ago
Job Details Job Location : Millville, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Rep(03942) - 1027 S Rt 9 Cape May
- Cape May Court House, NJ
- 4 days ago
- Cape May Court House, NJ
- 4 days ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(04505) - 6814 Tilton Rd
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 4 days ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 4 days ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Client Services Representative - SA - Bariatrics - EHT
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 6 days ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 6 days ago
POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...
Pharmacy Customer Service Associate
- Ocean City, NJ (15 miles from Cape May Court House, NJ)
- 8 days ago
- Ocean City, NJ (15 miles from Cape May Court House, NJ)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cape May Court House, NJ
- 10 days ago
- Cape May Court House, NJ
- 10 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Account Representative
- Rio Grande, NJ (7 miles from Cape May Court House, NJ)
- 12 days ago
- Rio Grande, NJ (7 miles from Cape May Court House, NJ)
- 12 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Egg Harbor Twp, NJ (21 miles from Cape May Court House, NJ)
- 16 days ago
- Egg Harbor Twp, NJ (21 miles from Cape May Court House, NJ)
- 16 days ago
We are currently seeking a Full-Time Customer Service Representative. This position would be located in our Egg Harbor Township, NJ office....
Client Services Representative - Oncology
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 17 days ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 17 days ago
AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Client Services Representative - SA - ENT - EHT
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 17 days ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 17 days ago
AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Client Services Representative - Timeshare - Manahawkin
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 17 days ago
- Egg Harbor Township, NJ (21 miles from Cape May Court House, NJ)
- 17 days ago
AtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...
Demographic Data for Cape May Court House, NJ
Moving to Cape May Court House, NJ? Find some basic demographic data about Cape May Court House, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cape May Court House, NJ
Highest Education Level
Customer Service Representatives in Cape May Court House, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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