Customer Service Representative Jobs in Bridgeton, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 82 Jobs

Lead Director, Meritain Customer Service

  • Dover, DE (22 miles from Bridgeton, NJ)
  • moments ago
  • Dover, DE (22 miles from Bridgeton, NJ)
  • moments ago

. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...

Customer Service Representative

  • Mullica Hill, NJ (19 miles from Bridgeton, NJ)
  • 4 hours ago
  • Mullica Hill, NJ (19 miles from Bridgeton, NJ)
  • 4 hours ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Mechanical Desk Engineer DE - Mobility Customer Service

  • New Castle, DE (22 miles from Bridgeton, NJ)
  • 4 hours ago
  • New Castle, DE (22 miles from Bridgeton, NJ)
  • 4 hours ago

Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...

Automotive Customer Service Advisor

  • Wilmington, DE (24 miles from Bridgeton, NJ)
  • 10 hours ago
  • Wilmington, DE (24 miles from Bridgeton, NJ)
  • 10 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Sales Associate / Customer Service

  • Smyrna, DE (18 miles from Bridgeton, NJ)
  • 10 hours ago
  • Smyrna, DE (18 miles from Bridgeton, NJ)
  • 10 hours ago

SMYRNA COMMUNITY HARDWARE IS LOOKING FOR SALES ASSOCIATES TO HELP CUSTOMERS NAVIGATE THE WIDE SELECTION OF PRODUCTS ON THE SALES FLOOR. SALARY COMMENSTRATES WITH EXPERIENCE. KEY CUTTING, PAINT...

Customer Service Representative

  • Middletown, DE (22 miles from Bridgeton, NJ)
  • 23 hours ago
  • Middletown, DE (22 miles from Bridgeton, NJ)
  • 23 hours ago

Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...

Customer Service Rep(04515) - 1299 N Delsea Dr

  • Glassboro, NJ (19 miles from Bridgeton, NJ)
  • 1 day ago
  • Glassboro, NJ (19 miles from Bridgeton, NJ)
  • 1 day ago

Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...

Security Guard - Customer Service

  • Wilmington, DE (24 miles from Bridgeton, NJ)
  • 1 day ago
  • Wilmington, DE (24 miles from Bridgeton, NJ)
  • 1 day ago

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive...

Customer Service Specialist, Contact Center at Avenue North

  • Wilmington, DE (24 miles from Bridgeton, NJ)
  • 1 day ago
  • Wilmington, DE (24 miles from Bridgeton, NJ)
  • 1 day ago

Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....

Customer Service Representative (remote)

  • Dover, DE (22 miles from Bridgeton, NJ)
  • 2 days ago
  • Dover, DE (22 miles from Bridgeton, NJ)
  • 2 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Account Representative

  • Bridgeton, NJ
  • 2 days ago
  • Bridgeton, NJ
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Pharmacy Customer Service Associate

  • Historic New Castle, DE (22 miles from Bridgeton, NJ)
  • 2 days ago
  • Historic New Castle, DE (22 miles from Bridgeton, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Bridgeton, NJ
  • 2 days ago
  • Bridgeton, NJ
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Team Member - Dover, DE (DE1301)

  • Dover, DE (22 miles from Bridgeton, NJ)
  • 2 days ago
  • Dover, DE (22 miles from Bridgeton, NJ)
  • 2 days ago

Job Details Job Location : Dover, DE Position Type : Full-Time/Part-Time Salary Range : $15.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Head of Customer Service

  • New Castle, DE (22 miles from Bridgeton, NJ)
  • 2 days ago
  • New Castle, DE (22 miles from Bridgeton, NJ)
  • 2 days ago

Position Overview As a Head of Customer Service you will be responsible for managing the customer services function, identifying areas for improvement as well as developing and implementing robust...

Demographic Data for Bridgeton, NJ

Moving to Bridgeton, NJ? Find some basic demographic data about Bridgeton, NJ below.


Local
National
47,826
630
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bridgeton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bridgeton, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bridgeton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »