Customer Service Representative Jobs in Bound Brook, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, NJ (22 miles from Bound Brook, NJ)
- 16 days ago
- Newark, NJ (22 miles from Bound Brook, NJ)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Pennington, NJ (21 miles from Bound Brook, NJ)
- 2 hours ago
- Pennington, NJ (21 miles from Bound Brook, NJ)
- 2 hours ago
Answering client calls and email inquiries while processing various assignments Multitasking while communicating with clients and branch offices via phone Adhering to strict schedule for phone...
Kiosk Customer Service Asap Till May 15 2025
- Newark, NJ (22 miles from Bound Brook, NJ)
- 2 hours ago
- Newark, NJ (22 miles from Bound Brook, NJ)
- 2 hours ago
Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (14 miles from Bound Brook, NJ)
- 2 hours ago
- Morristown, NJ (14 miles from Bound Brook, NJ)
- 2 hours ago
Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....
Remote WorkCustomer Service Representative
- Pennington, NJ (21 miles from Bound Brook, NJ)
- 2 hours ago
- Pennington, NJ (21 miles from Bound Brook, NJ)
- 2 hours ago
Are you detail-oriented, client-focused, and thrive in a fast-paced environment? We’re looking for a Regulatory Client Service Representative to support critical Non-Financial Regulatory Reporting...
- Woodbridge, NJ (12 miles from Bound Brook, NJ)
- 2 hours ago
- Woodbridge, NJ (12 miles from Bound Brook, NJ)
- 2 hours ago
Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...
Customer Service Representative
- South Plainfield, NJ (6 miles from Bound Brook, NJ)
- 2 hours ago
- South Plainfield, NJ (6 miles from Bound Brook, NJ)
- 2 hours ago
Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...
Bilingual Customer Service Representative
- East Orange, NJ (22 miles from Bound Brook, NJ)
- 7 hours ago
- East Orange, NJ (22 miles from Bound Brook, NJ)
- 7 hours ago
Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: Full-time Employment with Benefits day one including paid Holidays....
Customer Service Representative
- Edison, NJ (8 miles from Bound Brook, NJ)
- 8 hours ago
- Edison, NJ (8 miles from Bound Brook, NJ)
- 8 hours ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Remote Financial Customer Service - Remote After Training On Site NYC
- Newark, NJ (22 miles from Bound Brook, NJ)
- 8 hours ago
- Newark, NJ (22 miles from Bound Brook, NJ)
- 8 hours ago
IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY....
- Harrison, NJ (23 miles from Bound Brook, NJ)
- 9 hours ago
- Harrison, NJ (23 miles from Bound Brook, NJ)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03992) - 61 State Rd
- Princeton, NJ (14 miles from Bound Brook, NJ)
- 11 hours ago
- Princeton, NJ (14 miles from Bound Brook, NJ)
- 11 hours ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(03387) - 33 Princeton Hightstown Rd
- West Windsor, NJ (20 miles from Bound Brook, NJ)
- 11 hours ago
- West Windsor, NJ (20 miles from Bound Brook, NJ)
- 11 hours ago
Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....
Customer Service Rep(04501) - 1600 East St. Georges Ave.
- Linden, NJ (15 miles from Bound Brook, NJ)
- 11 hours ago
- Linden, NJ (15 miles from Bound Brook, NJ)
- 11 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (20 miles from Bound Brook, NJ)
- 19 hours ago
- Elizabeth, NJ (20 miles from Bound Brook, NJ)
- 19 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Demographic Data for Bound Brook, NJ
Moving to Bound Brook, NJ? Find some basic demographic data about Bound Brook, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bound Brook, NJ
Highest Education Level
Customer Service Representatives in Bound Brook, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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