Customer Service Representative Jobs in Basking Ridge, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 213 Jobs

Customer Service Representative

  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 16 days ago
  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 16 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Kiosk Customer Service Asap Till May 15 2025

  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 2 hours ago
  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 2 hours ago

Welcome to CEO Group Now Hiring! We are currently seeking self-motivated individuals to join our team in Customer Service roles. If you have strong communication skills, a positive attitude, and...

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (8 miles from Basking Ridge, NJ)
  • 2 hours ago
  • Morristown, NJ (8 miles from Basking Ridge, NJ)
  • 2 hours ago

Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....

Remote Work

Customer Care Representative

  • Woodbridge, NJ (16 miles from Basking Ridge, NJ)
  • 2 hours ago
  • Woodbridge, NJ (16 miles from Basking Ridge, NJ)
  • 2 hours ago

Spherion of NJ is now seeking Customer Care Representatives for in office positions located in Woodbridge, NJ. The Customer Care Representatives will work in a dynamic service center where...

Customer Service Representative

  • South Plainfield, NJ (10 miles from Basking Ridge, NJ)
  • 3 hours ago
  • South Plainfield, NJ (10 miles from Basking Ridge, NJ)
  • 3 hours ago

Cosette Pharmaceuticals, Inc. is a US-based, fully integrated pharmaceutical company with capabilities in product development, manufacturing, and commercial operations. Cosette has a fast-growing...

Bilingual Customer Service Representative

  • East Orange, NJ (19 miles from Basking Ridge, NJ)
  • 7 hours ago
  • East Orange, NJ (19 miles from Basking Ridge, NJ)
  • 7 hours ago

Description for Internal Candidates Bilingual Customer Service Representative English/Spanish Onsite in Newark, NJ What you get: Full-time Employment with Benefits day one including paid Holidays....

Customer Service Representative

  • Edison, NJ (13 miles from Basking Ridge, NJ)
  • 8 hours ago
  • Edison, NJ (13 miles from Basking Ridge, NJ)
  • 8 hours ago

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...

Remote Financial Customer Service - Remote After Training On Site NYC

  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 8 hours ago
  • Newark, NJ (20 miles from Basking Ridge, NJ)
  • 8 hours ago

IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY....

Customer Service Associate

  • Hackettstown, NJ (18 miles from Basking Ridge, NJ)
  • 10 hours ago
  • Hackettstown, NJ (18 miles from Basking Ridge, NJ)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03992) - 61 State Rd

  • Princeton, NJ (21 miles from Basking Ridge, NJ)
  • 11 hours ago
  • Princeton, NJ (21 miles from Basking Ridge, NJ)
  • 11 hours ago

Company Description Job Description An ideal Customer Service Representative should be able to take phone calls In a fast paced eviorment. Able to carry many responisbilities at once....

Customer Service Rep(04501) - 1600 East St. Georges Ave.

  • Linden, NJ (16 miles from Basking Ridge, NJ)
  • 12 hours ago
  • Linden, NJ (16 miles from Basking Ridge, NJ)
  • 12 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Loss Prevention Customer Service Associate II

  • Elizabeth, NJ (20 miles from Basking Ridge, NJ)
  • 19 hours ago
  • Elizabeth, NJ (20 miles from Basking Ridge, NJ)
  • 19 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Lead Customer Service Representative

  • North Plainfield, NJ (8 miles from Basking Ridge, NJ)
  • 21 hours ago
  • North Plainfield, NJ (8 miles from Basking Ridge, NJ)
  • 21 hours ago

Job Details Level : Experienced Job Location : NORTH PLAINFIELD - GREENBROOK, NJ Position Type : Part Time Education Level : High School Salary Range : Undisclosed Travel Percentage : Negligible...

Technical Support Customer Service

  • Princeton, NJ (21 miles from Basking Ridge, NJ)
  • 1 day ago
  • Princeton, NJ (21 miles from Basking Ridge, NJ)
  • 1 day ago

Adecco is assisting a local client recruiting for Technical Support Customer Service. This is a temp to hire opportunity in Princeton, NJ. This position requires candidates to have experience in...

Customer Service Associate - Temporary

  • Elizabeth, NJ (20 miles from Basking Ridge, NJ)
  • 1 day ago
  • Elizabeth, NJ (20 miles from Basking Ridge, NJ)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Basking Ridge, NJ

Moving to Basking Ridge, NJ? Find some basic demographic data about Basking Ridge, NJ below.


Local
National
27,912
647
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Basking Ridge, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Basking Ridge, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Basking Ridge, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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