Customer Service Representative Jobs in Allentown, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Langhorne, PA (18 miles from Allentown, NJ)
- 21 days ago
- Langhorne, PA (18 miles from Allentown, NJ)
- 21 days ago
7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Rep(03970) - 340 Ryders Lane
- Milltown, NJ (22 miles from Allentown, NJ)
- 1 hour ago
- Milltown, NJ (22 miles from Allentown, NJ)
- 1 hour ago
Company Description Job Description ABOUT THE JOB You want the best job in the world! And schedules that work with you, not against you? We make it possible to make, bake or take pizzas during the...
Account Management/Customer Service Representative
- Levittown, PA (14 miles from Allentown, NJ)
- 2 hours ago
- Levittown, PA (14 miles from Allentown, NJ)
- 2 hours ago
Customer Service Representative** Enthusiastic and energetic person needed to fill customer service role/ sales position in business to business sales environment....
Pharmacy Customer Service Associate
- New Brunswick, NJ (24 miles from Allentown, NJ)
- 16 hours ago
- New Brunswick, NJ (24 miles from Allentown, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Trenton, NJ (11 miles from Allentown, NJ)
- 18 hours ago
- Trenton, NJ (11 miles from Allentown, NJ)
- 18 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Jackson, NJ (10 miles from Allentown, NJ)
- 18 hours ago
- Jackson, NJ (10 miles from Allentown, NJ)
- 18 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Bayville, NJ (24 miles from Allentown, NJ)
- 18 hours ago
- Bayville, NJ (24 miles from Allentown, NJ)
- 18 hours ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Rep(03957) - 127 S Black Horse Pike
- Monroe Township, NJ (14 miles from Allentown, NJ)
- 1 day ago
- Monroe Township, NJ (14 miles from Allentown, NJ)
- 1 day ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(03359) - 6002 Main Street
- Hamilton, NJ (11 miles from Allentown, NJ)
- 1 day ago
- Hamilton, NJ (11 miles from Allentown, NJ)
- 1 day ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
- Sayreville, NJ (24 miles from Allentown, NJ)
- 1 day ago
- Sayreville, NJ (24 miles from Allentown, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bookkeeping And Customer Service
- Toms River, NJ (23 miles from Allentown, NJ)
- 2 days ago
- Toms River, NJ (23 miles from Allentown, NJ)
- 2 days ago
un bookkeeping and customer service compensation: $25/hr and up depending on exp employment type: experience level: mid level job title: office mgt our company manufactures and sells veterinary...
Customer Service Representative
- Cranbury, NJ (12 miles from Allentown, NJ)
- 2 days ago
- Cranbury, NJ (12 miles from Allentown, NJ)
- 2 days ago
Staffmark is hiring a Customer Service Representative for a temp-to-hire opportunity supporting a high-volume pharmaceutical distribution center....
- Freehold, NJ (14 miles from Allentown, NJ)
- 2 days ago
- Freehold, NJ (14 miles from Allentown, NJ)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative - Orders
- Trevose, PA (22 miles from Allentown, NJ)
- 2 days ago
- Trevose, PA (22 miles from Allentown, NJ)
- 2 days ago
Job Description Veolia Water Tech & Solutions is seeking a Customer Service Representative to join our Orders team, where you'll be the key link between our customers and their orders....
Customer Service Associate Trainee Part Time
- Hamilton, NJ (11 miles from Allentown, NJ)
- 3 days ago
- Hamilton, NJ (11 miles from Allentown, NJ)
- 3 days ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Hamilton Plaza Store - Hamilton, NJ Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel...
Demographic Data for Allentown, NJ
Moving to Allentown, NJ? Find some basic demographic data about Allentown, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Allentown, NJ
Highest Education Level
Customer Service Representatives in Allentown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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