Call Center Representative Jobs in New Hampshire

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-9 of 9 Jobs

Call Center Agent CHMG Patient Contact Center Full Time Day

  • Concord, NH
  • 16 days ago
  • Concord, NH
  • 16 days ago

Summary Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating...

Call Center Representative

  • Bedford, NH
  • 17 days ago
  • Bedford, NH
  • 17 days ago

Job Overview As a Call Center Representative, you'll be the voice and heart of our customer support operation....

Call Center Operator

  • Concord, NH
  • 23 days ago
  • Concord, NH
  • 23 days ago

Call Center Operator Intralot, Inc. vision insurance, paid holidays, long term disability, 401(k) United States, Hampshire, Concord 248 Sheep Davis Road (Show on map) Jun 05, 2025 Intralot, Inc....

Call Center Representative

  • Portsmouth, NH
  • 24 days ago
  • Portsmouth, NH
  • 24 days ago

Join Our Dynamic Team as a Customer Service Representative! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive environment? Our client, a...

Call Center Agent Patient Contact Center Full Time Day

  • Concord, NH
  • 30+ days ago
  • Concord, NH
  • 30+ days ago

Summary Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating...

Call Center Associate (32 hours a week)

  • Woodsville, NH
  • 30+ days ago
  • Woodsville, NH
  • 30+ days ago

The Call Center Associate will conduct routine client nutritional screenings, collecting information on food and fluid intake, calculating nutrient levels, and identifying nutrition-related...

Contact Center Representative - On Site

  • Tilton, NH
  • 90+ days ago
  • Tilton, NH
  • 90+ days ago

Apply Description Step out of the ordinary and join an extraordinary team! Do you like to have fun? Are you always on the phone? Enjoy being a social butterfly and work well with others? Do you...

Call Center Representative Full Time Year Round

  • Lincoln, NH
  • 90+ days ago
  • Lincoln, NH
  • 90+ days ago

Overview Responsible for soliciting and maintaining business for all Loon Mountain products by providing information on services and activities at resort, taking group reservations and working...

Come work at the best place to give and receive care! Job Description: 8 Prospect Street Nashua NH The Southern NH Health Call Center is a 24 hour a day, 7 day a week department. This is a per...

Demographic Data for New Hampshire

Moving to New Hampshire? Find some basic demographic data about New Hampshire below.


Local
National
1,377,619
38,288

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in New Hampshire

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in New Hampshire offer the following education background
High School or GED
32.8%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in New Hampshire
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Call Center Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »