Customer Service Representative Jobs in Laconia, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Concord, NH (23 miles from Laconia, NH)
- 3 hours ago
- Concord, NH (23 miles from Laconia, NH)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Representative II, Customer Service Ops
- Concord, NH (23 miles from Laconia, NH)
- 2 days ago
- Concord, NH (23 miles from Laconia, NH)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative-10:00 AM - 6:30 PM
- Concord, NH (23 miles from Laconia, NH)
- 3 days ago
- Concord, NH (23 miles from Laconia, NH)
- 3 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Concord, NH (23 miles from Laconia, NH)
- 3 days ago
- Concord, NH (23 miles from Laconia, NH)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
- Meredith, NH (3 miles from Laconia, NH)
- 5 days ago
- Meredith, NH (3 miles from Laconia, NH)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440862 Address: USA-NH-Meredith-38 Nh Route 25 Unit 5 Store Code: Store 08253 Front End (5151686) Hannaford Supermarkets started out...
- Concord, NH (23 miles from Laconia, NH)
- 8 days ago
- Concord, NH (23 miles from Laconia, NH)
- 8 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Plymouth, NH (14 miles from Laconia, NH)
- 10 days ago
- Plymouth, NH (14 miles from Laconia, NH)
- 10 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439999 Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Front End (5151683) Hannaford Supermarkets started out...
Pharmacy Customer Service Associate
- Tilton, NH (10 miles from Laconia, NH)
- 10 days ago
- Tilton, NH (10 miles from Laconia, NH)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Ashland, NH (12 miles from Laconia, NH)
- 11 days ago
- Ashland, NH (12 miles from Laconia, NH)
- 11 days ago
Store 4707218: 19 West St, Ashland, New Hampshire 03217 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Concord, NH (23 miles from Laconia, NH)
- 11 days ago
- Concord, NH (23 miles from Laconia, NH)
- 11 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Store Customer Service Specialist
- Concord, NH (23 miles from Laconia, NH)
- 12 days ago
- Concord, NH (23 miles from Laconia, NH)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Plymouth, NH (14 miles from Laconia, NH)
- 12 days ago
- Plymouth, NH (14 miles from Laconia, NH)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 439489 Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Front End (5151683) Hannaford Supermarkets started out...
Store Customer Service Specialist
- Concord, NH (23 miles from Laconia, NH)
- 13 days ago
- Concord, NH (23 miles from Laconia, NH)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Laconia, NH
Moving to Laconia, NH? Find some basic demographic data about Laconia, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Laconia, NH
Highest Education Level
Customer Service Representatives in Laconia, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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