Customer Service Representative Jobs in Laconia, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Store Specialist - (Customer Service/ Merchandising) - Part Time
- Meredith, NH (3 miles from Laconia, NH)
- 8 hours ago
- Meredith, NH (3 miles from Laconia, NH)
- 8 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.00 - $16.25 / hour and...
Seasonal Customer Service Representative
- Concord, NH (23 miles from Laconia, NH)
- 1 day ago
- Concord, NH (23 miles from Laconia, NH)
- 1 day ago
As a customer service representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company....
- Plymouth, NH (14 miles from Laconia, NH)
- 1 day ago
- Plymouth, NH (14 miles from Laconia, NH)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 426830 Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Front End (5151683) Hannaford Supermarkets started out...
Customer Account Representative
- Franklin, NH (12 miles from Laconia, NH)
- 1 day ago
- Franklin, NH (12 miles from Laconia, NH)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Assistant Customer Service Manager Trainee (H)
- Franklin, NH (12 miles from Laconia, NH)
- 3 days ago
- Franklin, NH (12 miles from Laconia, NH)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429711 Address: USA-NH-Franklin-952 Central Street Store Code: Store 08318 Management (2741259) Hannaford Supermarkets started out as...
- Concord, NH (23 miles from Laconia, NH)
- 4 days ago
- Concord, NH (23 miles from Laconia, NH)
- 4 days ago
Client Advocate I CVS Health - 3.2 Concord, NH Job Details Full-time $43,888 - $102,081 a year 23 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending account Tuition...
- Concord, NH (23 miles from Laconia, NH)
- 5 days ago
- Concord, NH (23 miles from Laconia, NH)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429481 Address: USA-NH-Concord-73 Fort Eddy Road Store Code: Store 08329 Front End (5151715) Hannaford Supermarkets started out as a...
Teller Backup Customer Service Representative (In Person). Job in Plymouth Gr8Jobs
- Plymouth, NH (14 miles from Laconia, NH)
- 5 days ago
- Plymouth, NH (14 miles from Laconia, NH)
- 5 days ago
Starting Rate: $18.00 Hourly In-Person position located in the Plymouth Branch Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Alton, NH (13 miles from Laconia, NH)
- 7 days ago
- Alton, NH (13 miles from Laconia, NH)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 420115 Address: USA-NH-Alton-80 Wolfboro Highway Store Code: Store 08247 Front End (5151681) Hannaford Supermarkets started out as a...
Bilingual Spanish Customer Service Representative - Remote
- Concord, NH (23 miles from Laconia, NH)
- 7 days ago
- Concord, NH (23 miles from Laconia, NH)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Concord, NH (23 miles from Laconia, NH)
- 15 days ago
- Concord, NH (23 miles from Laconia, NH)
- 15 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Concord, NH (23 miles from Laconia, NH)
- 15 days ago
- Concord, NH (23 miles from Laconia, NH)
- 15 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Bilingual Customer Service Specialist (Spanish)
- Concord, NH (23 miles from Laconia, NH)
- 15 days ago
- Concord, NH (23 miles from Laconia, NH)
- 15 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Associate
- Concord, NH (23 miles from Laconia, NH)
- 16 days ago
- Concord, NH (23 miles from Laconia, NH)
- 16 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Laconia, NH
Moving to Laconia, NH? Find some basic demographic data about Laconia, NH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Laconia, NH
Highest Education Level
Customer Service Representatives in Laconia, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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