Customer Service Representative Jobs in Hooksett, NH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 116 Jobs
Lowell Rd Veterinary Center

Veterinary Customer Service Representative

Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...

Retail Customer Service Associate

  • Hudson, NH (21 miles from Hooksett, NH)
  • 2 hours ago
  • Hudson, NH (21 miles from Hooksett, NH)
  • 2 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

PT Customer Service Leader

  • Bedford, NH (10 miles from Hooksett, NH)
  • 17 hours ago
  • Bedford, NH (10 miles from Hooksett, NH)
  • 17 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 441770 Address: USA-NH-Bedford-7 Kilton Road Store Code: Store 08436 Front End (5151795) Hannaford Supermarkets started out as a...

Remote - Client Services Associate

  • Nashua, NH (22 miles from Hooksett, NH)
  • 2 days ago
  • Nashua, NH (22 miles from Hooksett, NH)
  • 2 days ago

Remote - Client Services Associate AO Garcia Agency Nashua, New Hampshire, United States, 03060 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...

Remote Work

Representative II, Customer Service Ops

  • Concord, NH (12 miles from Hooksett, NH)
  • 2 days ago
  • Concord, NH (12 miles from Hooksett, NH)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

FT Customer Service Leader

  • Hudson, NH (21 miles from Hooksett, NH)
  • 2 days ago
  • Hudson, NH (21 miles from Hooksett, NH)
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 441468 Address: USA-NH-Hudson-77 Derry Road Store Code: Store 08183 Front End (5151650) Hannaford Supermarkets started out as a fresh...

Elliot Health Systems - Director, Patient Experience - EHS Customer Service - Full Time

  • Manchester, NH (5 miles from Hooksett, NH)
  • 3 days ago
  • Manchester, NH (5 miles from Hooksett, NH)
  • 3 days ago

Come work at the best place to give and receive care! Job Description: Who We Are: At Elliot Hospital our team takes great pride it the work that we do. We encourage everyone to work as a team and...

Customer Service Representative-10:00 AM - 6:30 PM

  • Concord, NH (12 miles from Hooksett, NH)
  • 3 days ago
  • Concord, NH (12 miles from Hooksett, NH)
  • 3 days ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

CampusGuard Customer Advocate

  • Concord, NH (12 miles from Hooksett, NH)
  • 3 days ago
  • Concord, NH (12 miles from Hooksett, NH)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Success Representative I

  • Londonderry, NH (13 miles from Hooksett, NH)
  • 3 days ago
  • Londonderry, NH (13 miles from Hooksett, NH)
  • 3 days ago

Company Description Job Description Tier I Customer Experience Specialist Job Description Understanding of the Customer Experience Mission, goals and objectives including operational practices...

Retail Customer Service Associate Full Time

  • Hudson, NH (21 miles from Hooksett, NH)
  • 3 days ago
  • Hudson, NH (21 miles from Hooksett, NH)
  • 3 days ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...

Customer Account Representative

  • Manchester, NH (5 miles from Hooksett, NH)
  • 4 days ago
  • Manchester, NH (5 miles from Hooksett, NH)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(03204) - 212 Lowell St

  • Manchester, NH (5 miles from Hooksett, NH)
  • 4 days ago
  • Manchester, NH (5 miles from Hooksett, NH)
  • 4 days ago

Customer Service Rep(03204) - 212 Lowell St Domino's Franchise - 3.4 Manchester, NH Job Details Full-time Estimated: $25.1K - $30.7K a year 16 hours ago Qualifications Entry level Full Job...

Customer Service Representative

  • Merrimack, NH (15 miles from Hooksett, NH)
  • 4 days ago
  • Merrimack, NH (15 miles from Hooksett, NH)
  • 4 days ago

Job Overview The Customer Service Representative is responsible for the customer service needs of the Getinge business....

Delivery Station Customer Service Associate, DSL

  • Hooksett, NH
  • 4 days ago
  • Hooksett, NH
  • 4 days ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Demographic Data for Hooksett, NH

Moving to Hooksett, NH? Find some basic demographic data about Hooksett, NH below.


Local
National
14,799
503
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hooksett, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hooksett, NH offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hooksett, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »