Customer Service Representative Jobs in Franklin, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative- New London-Main St.
- New London, NH (15 miles from Franklin, NH)
- 3 hours ago
- New London, NH (15 miles from Franklin, NH)
- 3 hours ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
- Tilton, NH (5 miles from Franklin, NH)
- 17 hours ago
- Tilton, NH (5 miles from Franklin, NH)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Laconia, NH (12 miles from Franklin, NH)
- 1 day ago
- Laconia, NH (12 miles from Franklin, NH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Representative, Customer Service - New Patient Care
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Customer Service Representative, Part Time
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
Customer Service Representative, Part Time **Job Description Summary** JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers...
Customer Service Representative
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
Customer Service Representative **Job Description Summary** JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with...
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Customer Service Representative
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
- Concord, NH (16 miles from Franklin, NH)
- 4 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Representative II, Customer Service Ops
- Concord, NH (16 miles from Franklin, NH)
- 6 days ago
- Concord, NH (16 miles from Franklin, NH)
- 6 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration,...
Customer Service Representative
- Bristol, NH (12 miles from Franklin, NH)
- 7 days ago
- Bristol, NH (12 miles from Franklin, NH)
- 7 days ago
Position Summary: Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote...
Customer Service Representative- Andover, NH
- Andover, NH (6 miles from Franklin, NH)
- 8 days ago
- Andover, NH (6 miles from Franklin, NH)
- 8 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
- Meredith, NH (15 miles from Franklin, NH)
- 9 days ago
- Meredith, NH (15 miles from Franklin, NH)
- 9 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 444130 Address: USA-NH-Meredith-38 Nh Route 25 Unit 5 Store Code: Store 08253 Front End (5151686) Hannaford Supermarkets started out...
Customer Service/ Lot Attendant
- Concord, NH (16 miles from Franklin, NH)
- 10 days ago
- Concord, NH (16 miles from Franklin, NH)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Concord, NH (16 miles from Franklin, NH)
- 11 days ago
- Concord, NH (16 miles from Franklin, NH)
- 11 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Concord, NH (16 miles from Franklin, NH)
- 11 days ago
- Concord, NH (16 miles from Franklin, NH)
- 11 days ago
. + 1+ years of call center experience or equivalent experience in dealing with customers. + Suggestive sales experience preferred....
Demographic Data for Franklin, NH
Moving to Franklin, NH? Find some basic demographic data about Franklin, NH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Franklin, NH
Highest Education Level
Customer Service Representatives in Franklin, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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