Customer Service Representative Jobs in Franklin, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Director, Meritain Customer Service
- Concord, NH (16 miles from Franklin, NH)
- 10 hours ago
- Concord, NH (16 miles from Franklin, NH)
- 10 hours ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
Retail Store Specialist - (Customer Service/ Merchandising) - Part Time
- Meredith, NH (15 miles from Franklin, NH)
- 20 hours ago
- Meredith, NH (15 miles from Franklin, NH)
- 20 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.00 - $16.25 / hour and...
Seasonal Customer Service Representative
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
- Concord, NH (16 miles from Franklin, NH)
- 1 day ago
As a customer service representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company....
- Plymouth, NH (18 miles from Franklin, NH)
- 2 days ago
- Plymouth, NH (18 miles from Franklin, NH)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 426830 Address: USA-NH-Plymouth-Route 25 Hatch Plaza Store Code: Store 08248 Front End (5151683) Hannaford Supermarkets started out...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Lead Customer Service Representative, Full or Part Time
- Warner, NH (13 miles from Franklin, NH)
- 3 days ago
- Warner, NH (13 miles from Franklin, NH)
- 3 days ago
Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Category/Area of Expertise: Retail Operations Job Requisition: 429711 Address: USA-NH-Franklin-952 Central Street Store Code: Store 08318 Management (2741259) Hannaford Supermarkets started out as...
- Concord, NH (16 miles from Franklin, NH)
- 5 days ago
- Concord, NH (16 miles from Franklin, NH)
- 5 days ago
Client Advocate I CVS Health - 3.2 Concord, NH Job Details Full-time $43,888 - $102,081 a year 23 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending account Tuition...
- Concord, NH (16 miles from Franklin, NH)
- 5 days ago
- Concord, NH (16 miles from Franklin, NH)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429481 Address: USA-NH-Concord-73 Fort Eddy Road Store Code: Store 08329 Front End (5151715) Hannaford Supermarkets started out as a...
Teller Backup Customer Service Representative (In Person). Job in Plymouth Gr8Jobs
- Plymouth, NH (18 miles from Franklin, NH)
- 6 days ago
- Plymouth, NH (18 miles from Franklin, NH)
- 6 days ago
Starting Rate: $18.00 Hourly In-Person position located in the Plymouth Branch Woodsville Guaranty Savings Bank is a community bank in New Hampshire that serves the financial needs of businesses...
Customer Service Representative- New London, NH
- New London, NH (15 miles from Franklin, NH)
- 6 days ago
- New London, NH (15 miles from Franklin, NH)
- 6 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
Pharmacy Customer Service Associate
- Laconia, NH (12 miles from Franklin, NH)
- 7 days ago
- Laconia, NH (12 miles from Franklin, NH)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Alton, NH (22 miles from Franklin, NH)
- 7 days ago
- Alton, NH (22 miles from Franklin, NH)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 420115 Address: USA-NH-Alton-80 Wolfboro Highway Store Code: Store 08247 Front End (5151681) Hannaford Supermarkets started out as a...
Bilingual Spanish Customer Service Representative - Remote
- Concord, NH (16 miles from Franklin, NH)
- 8 days ago
- Concord, NH (16 miles from Franklin, NH)
- 8 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Concord, NH (16 miles from Franklin, NH)
- 16 days ago
- Concord, NH (16 miles from Franklin, NH)
- 16 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Demographic Data for Franklin, NH
Moving to Franklin, NH? Find some basic demographic data about Franklin, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Franklin, NH
Highest Education Level
Customer Service Representatives in Franklin, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »