Customer Service Representative Jobs in Franklin, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- TSG - The Sheridan Group
- Canaan, NH (23 miles from Franklin, NH)
- 3 days ago
- Canaan, NH (23 miles from Franklin, NH)
- 3 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In PersonAssistant Customer Representative
- TSG - The Sheridan Group
- Enfield, NH (24 miles from Franklin, NH)
- 5 days ago
- Enfield, NH (24 miles from Franklin, NH)
- 5 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In PersonAssistant Customer Service Manager
- TSG - The Sheridan Group
- Canaan, NH (23 miles from Franklin, NH)
- 5 days ago
- Canaan, NH (23 miles from Franklin, NH)
- 5 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In PersonCustomer Account Representative
- TSG - The Sheridan Group
- Canaan, NH (23 miles from Franklin, NH)
- 27 days ago
- Canaan, NH (23 miles from Franklin, NH)
- 27 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In PersonCustomer Service Representative - $16-$20/Hour
- TSG - The Sheridan Group
- Grantham, NH (23 miles from Franklin, NH)
- 27 days ago
- Grantham, NH (23 miles from Franklin, NH)
- 27 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In Person- TSG - The Sheridan Group
- Enfield, NH (24 miles from Franklin, NH)
- 27 days ago
- Enfield, NH (24 miles from Franklin, NH)
- 27 days ago
Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...
In PersonCall Center Dental Insurance Customer Service Representative
- Northeast Delta Dental
- Concord, NH (16 miles from Franklin, NH)
- 4 hours ago
- Concord, NH (16 miles from Franklin, NH)
- 4 hours ago
The Customer Service Representative position earns a competitive salary at $22.00-$24.00/hour, depending on experience....
In Person- Bangor Savings Bank
- Concord, NH (16 miles from Franklin, NH)
- 5 hours ago
- Concord, NH (16 miles from Franklin, NH)
- 5 hours ago
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...
In PersonCustomer Service Representative - Temp Summer Position
- New England College
- Henniker, NH (20 miles from Franklin, NH)
- 8 hours ago
- Henniker, NH (20 miles from Franklin, NH)
- 8 hours ago
Customer Service Representative - Temp Summer Position Position Purpose The primary objective of this temporary position is to support the Office of Student Financial Services by providing excellent...
In Person TemporaryCustomer Service Representative
- National Seating & Mobility
- Bow, NH (22 miles from Franklin, NH)
- 1 day ago
- Bow, NH (22 miles from Franklin, NH)
- 1 day ago
Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...
In PersonCustomer Service Representative
- Circle K
- Laconia, NH (12 miles from Franklin, NH)
- 2 days ago
- Laconia, NH (12 miles from Franklin, NH)
- 2 days ago
Store 4707211: 535 Union Ave, Laconia, New Hampshire 03246 Shift Availability Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team as a Customer Service...
In Person- Hannaford Bros Co
- Gilford, NH (17 miles from Franklin, NH)
- 5 days ago
- Gilford, NH (17 miles from Franklin, NH)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 503676 Address: USA-NH-Gilford-1245 Lakeshore Road Unit D Store Code: Store 08402 Front End (5151783) Hannaford Supermarkets started...
In Person Part TimeCustomer Service Reprensentative
- Mine Safety Appliances Inc, (MSA)
- Pittsfield, NH (20 miles from Franklin, NH)
- 7 days ago
- Pittsfield, NH (20 miles from Franklin, NH)
- 7 days ago
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We...
HybridFT Assistant Customer Service Manager Trainee (H)
- Hannaford Bros Co
- Franklin, NH
- 8 days ago
- Franklin, NH
- 8 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 493550 Address: USA-NH-Franklin-952 Central Street Store Code: Store 08318 Management (2741259) Hannaford Supermarkets started out as...
In Person- Taco Bell
- Tilton, NH (5 miles from Franklin, NH)
- 11 days ago
- Tilton, NH (5 miles from Franklin, NH)
- 11 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonDemographic Data for Franklin, NH
Moving to Franklin, NH? Find some basic demographic data about Franklin, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Franklin, NH
Highest Education Level
Customer Service Representatives in Franklin, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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