Customer Service Representative Jobs in Concord, NH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 35 Jobs

Customer Service Representative - Temp Summer Position

  • New England College
  • Henniker, NH (14 miles from Concord, NH)
  • 2 hours ago
  • Henniker, NH (14 miles from Concord, NH)
  • 2 hours ago

Customer Service Representative - Temp Summer Position Position Purpose The primary objective of this temporary position is to support the Office of Student Financial Services by providing excellent...

In Person Temporary

Customer Service Representative

  • National Seating & Mobility
  • Bow, NH (7 miles from Concord, NH)
  • 1 day ago
  • Bow, NH (7 miles from Concord, NH)
  • 1 day ago

Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams...

In Person

Customer Service Representative

  • Circle K
  • Laconia, NH (23 miles from Concord, NH)
  • 2 days ago
  • Laconia, NH (23 miles from Concord, NH)
  • 2 days ago

Store 4707211: 535 Union Ave, Laconia, New Hampshire 03246 Shift Availability Evenings & Overnight Time Type Full time Customer Service Representative We want you to join our team as a Customer Service...

In Person

Customer Experience Representative- Manchester Airport

  • Enterprise Mobility
  • Manchester, NH (17 miles from Concord, NH)
  • 4 days ago
  • Manchester, NH (17 miles from Concord, NH)
  • 4 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

In Person

PT Customer Service Leader

  • Hannaford Bros Co
  • Gilford, NH (24 miles from Concord, NH)
  • 5 days ago
  • Gilford, NH (24 miles from Concord, NH)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 503676 Address: USA-NH-Gilford-1245 Lakeshore Road Unit D Store Code: Store 08402 Front End (5151783) Hannaford Supermarkets started...

In Person Part Time

Customer Support Specialist

  • BEARING DISTRIBUTORS, INC.
  • Manchester, NH (17 miles from Concord, NH)
  • 5 days ago
  • Manchester, NH (17 miles from Concord, NH)
  • 5 days ago

The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation,...

In Person

Customer Service Reprensentative

  • Mine Safety Appliances Inc, (MSA)
  • Pittsfield, NH (13 miles from Concord, NH)
  • 6 days ago
  • Pittsfield, NH (13 miles from Concord, NH)
  • 6 days ago

Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We...

Hybrid

FT Assistant Customer Service Manager Trainee (H)

  • Hannaford Bros Co
  • Franklin, NH (16 miles from Concord, NH)
  • 7 days ago
  • Franklin, NH (16 miles from Concord, NH)
  • 7 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 493550 Address: USA-NH-Franklin-952 Central Street Store Code: Store 08318 Management (2741259) Hannaford Supermarkets started out as...

In Person

Cashier /Customer Service

  • Taco Bell
  • Tilton, NH (13 miles from Concord, NH)
  • 10 days ago
  • Tilton, NH (13 miles from Concord, NH)
  • 10 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

VIP Customer Service Agent

  • Big Fish Games
  • Concord, NH
  • 13 days ago
  • Concord, NH
  • 13 days ago

At Aristocrat, we take pride in crafting world-class entertainment experiences. As a VIP Customer Service Agent, your role will be essential in offering outstanding service to VIP clients. You...

Hybrid

Customer Service Representative

  • The Nagler Group
  • Concord, NH
  • 13 days ago
  • Concord, NH
  • 13 days ago

We are seeking multiple customer service representative to join our Concord, NH call center team....

In Person

Customer Service Associate

  • Raising Cane's
  • Manchester, NH (17 miles from Concord, NH)
  • 13 days ago
  • Manchester, NH (17 miles from Concord, NH)
  • 13 days ago

Starting hiring pay at: $ 16.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative

  • U-Haul
  • Concord, NH
  • 14 days ago
  • Concord, NH
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Airport Customer Service Agent - MHT

  • Unifi Aviation, LLC
  • Manchester, NH (17 miles from Concord, NH)
  • 16 days ago
  • Manchester, NH (17 miles from Concord, NH)
  • 16 days ago

General information Job Title Airport Customer Service Agent - MHT Date Saturday, May 9, 2026 Entity Unifi Aviation, LLC State New Hampshire City Manchester Base Pay Rate: $ 18.00 Full/Part Time...

In Person

Customer Service Representative - PT

  • Manchester, NH (17 miles from Concord, NH)
  • 18 days ago
  • Manchester, NH (17 miles from Concord, NH)
  • 18 days ago

Apply Now $15.50/hourMonthly Commission OpportunityShift Premium may Apply Were hiring immediely! Do you enjoy staying active, working outdoors, and helping people have a gre experienceno mter...

In Person

Demographic Data for Concord, NH

Moving to Concord, NH? Find some basic demographic data about Concord, NH below.


Local
National
49,868
1,763
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Concord, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Concord, NH offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Concord, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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