Customer Service Representative Jobs in Concord, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Manchester, NH (17 miles from Concord, NH)
- 19 days ago
- Manchester, NH (17 miles from Concord, NH)
- 19 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative - PT
- Manchester, NH (17 miles from Concord, NH)
- 19 days ago
- Manchester, NH (17 miles from Concord, NH)
- 19 days ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Raymond, NH (22 miles from Concord, NH)
- 23 hours ago
- Raymond, NH (22 miles from Concord, NH)
- 23 hours ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
As a customer service representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company....
- Northwood, NH (17 miles from Concord, NH)
- 1 day ago
- Northwood, NH (17 miles from Concord, NH)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 430155 Address: USA-NH-Northwood-174 First Nh Turnpike Store Code: Store 08160 Front End (5151634) Hannaford Supermarkets started out...
Customer Account Representative
- Franklin, NH (16 miles from Concord, NH)
- 1 day ago
- Franklin, NH (16 miles from Concord, NH)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Lead Customer Service Representative, Full or Part Time
- Warner, NH (17 miles from Concord, NH)
- 2 days ago
- Warner, NH (17 miles from Concord, NH)
- 2 days ago
Store 4707239: 5 Nichols Mill Ln, Warner, New Hampshire 03278 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Assistant Customer Service Manager Trainee (H)
- Franklin, NH (16 miles from Concord, NH)
- 3 days ago
- Franklin, NH (16 miles from Concord, NH)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429711 Address: USA-NH-Franklin-952 Central Street Store Code: Store 08318 Management (2741259) Hannaford Supermarkets started out as...
- Manchester, NH (17 miles from Concord, NH)
- 4 days ago
- Manchester, NH (17 miles from Concord, NH)
- 4 days ago
Customer Support Specialist Job Category: Miscellaneous Requisition Number: CUSTO001013 Posting Details Posted: April 25, 2025 Full-Time On-site Locations Manchester, NH 03103, USA Job Details...
Client Advocate I CVS Health - 3.2 Concord, NH Job Details Full-time $43,888 - $102,081 a year 23 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending account Tuition...
Category/Area of Expertise: Retail Operations Job Requisition: 429481 Address: USA-NH-Concord-73 Fort Eddy Road Store Code: Store 08329 Front End (5151715) Hannaford Supermarkets started out as a...
Category/Area of Expertise: Retail Operations Job Requisition: 429482 Address: USA-NH-Concord-73 Fort Eddy Road Store Code: Store 08329 Front End (5151715) Hannaford Supermarkets started out as a...
CLUB Customer Service Outfitter - Part Time
- Hooksett, NH (12 miles from Concord, NH)
- 6 days ago
- Hooksett, NH (12 miles from Concord, NH)
- 6 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Pharmacy Customer Service Associate
- Raymond, NH (22 miles from Concord, NH)
- 6 days ago
- Raymond, NH (22 miles from Concord, NH)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Crew Member: Customer Service / Cashier
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Concord, NH
Highest Education Level
Customer Service Representatives in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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