Customer Service Representative Jobs in Concord, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Manchester, NH (17 miles from Concord, NH)
- 3 days ago
- Manchester, NH (17 miles from Concord, NH)
- 3 days ago
$15.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Sales Representative
- Manchester, NH (17 miles from Concord, NH)
- 20 days ago
- Manchester, NH (17 miles from Concord, NH)
- 20 days ago
6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Retail Customer Service Associate
- Bedford, NH (20 miles from Concord, NH)
- 5 days ago
- Bedford, NH (20 miles from Concord, NH)
- 5 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Concord, NH
- 5 days ago
- Concord, NH
- 5 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $15.00 - $16.25 / hour and...
Pharmacy Customer Service Associate
- Tilton, NH (13 miles from Concord, NH)
- 5 days ago
- Tilton, NH (13 miles from Concord, NH)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Laconia, NH (23 miles from Concord, NH)
- 5 days ago
- Laconia, NH (23 miles from Concord, NH)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Seasonal Customer Experience Representative - Manchester Airport
- Manchester, NH (17 miles from Concord, NH)
- 5 days ago
- Manchester, NH (17 miles from Concord, NH)
- 5 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Remote - Client Services Associate
- Manchester, NH (17 miles from Concord, NH)
- 5 days ago
- Manchester, NH (17 miles from Concord, NH)
- 5 days ago
Remote - Client Services Associate AO Garcia Agency Manchester, New Hampshire, United States, 03101 3 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is...
Remote WorkCustomer Service Representatives
- Manchester, NH (17 miles from Concord, NH)
- 5 days ago
- Manchester, NH (17 miles from Concord, NH)
- 5 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816288 Location: Manchester, New HampshireDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkDairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Concord, NH
- 5 days ago
- Concord, NH
- 5 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
- Manchester, NH (17 miles from Concord, NH)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 434201 Address: USA-NH-Manchester-859 Hanover Street Store Code: Store 08178 Front End (5151647) Hannaford Supermarkets started out...
CLUB Customer Service Outfitter
- Hooksett, NH (12 miles from Concord, NH)
- 6 days ago
- Hooksett, NH (12 miles from Concord, NH)
- 6 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Pembroke, NH (8 miles from Concord, NH)
- 7 days ago
- Pembroke, NH (8 miles from Concord, NH)
- 7 days ago
We are currently looking for a FT Customer Service Representative....
Demographic Data for Concord, NH
Moving to Concord, NH? Find some basic demographic data about Concord, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Concord, NH
Highest Education Level
Customer Service Representatives in Concord, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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