Customer Service Representative Jobs in Berlin, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bethel, ME (21 miles from Berlin, NH)
- 6 days ago
- Bethel, ME (21 miles from Berlin, NH)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lancaster, NH (14 miles from Berlin, NH)
- 6 days ago
- Lancaster, NH (14 miles from Berlin, NH)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Gorham, NH (7 miles from Berlin, NH)
- 6 days ago
- Gorham, NH (7 miles from Berlin, NH)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative- Lancaster NH
- Lancaster, NH (14 miles from Berlin, NH)
- 12 days ago
- Lancaster, NH (14 miles from Berlin, NH)
- 12 days ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
Lead Customer Service Representative, Full or Part Time
- Bethel, ME (21 miles from Berlin, NH)
- 60+ days ago
- Bethel, ME (21 miles from Berlin, NH)
- 60+ days ago
Store 4707041: 211 Mayville Rd, Bethel, Maine 04217 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Berlin, NH
Moving to Berlin, NH? Find some basic demographic data about Berlin, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Berlin, NH
Highest Education Level
Customer Service Representatives in Berlin, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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