Customer Service Representative Jobs in Amherst, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (12 miles from Amherst, NH)
- 5 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (12 miles from Amherst, NH)
- 5 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Manchester, NH (11 miles from Amherst, NH)
- 3 days ago
- Manchester, NH (11 miles from Amherst, NH)
- 3 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Representative - FT
- Manchester, NH (11 miles from Amherst, NH)
- 3 days ago
- Manchester, NH (11 miles from Amherst, NH)
- 3 days ago
$15.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Sales Representative
- Manchester, NH (11 miles from Amherst, NH)
- 20 days ago
- Manchester, NH (11 miles from Amherst, NH)
- 20 days ago
6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Rep(03771) - 77 Mammoth Rd.
- Lowell, MA (21 miles from Amherst, NH)
- 1 hour ago
- Lowell, MA (21 miles from Amherst, NH)
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Nashua, NH (11 miles from Amherst, NH)
- 1 hour ago
- Nashua, NH (11 miles from Amherst, NH)
- 1 hour ago
Are you ready to make a meaningful impact on the environment and the community? Pennichuck invites you to join its dynamic team dedicated to delivering high-quality potable water to southern and...
- Bedford, NH (6 miles from Amherst, NH)
- 2 hours ago
- Bedford, NH (6 miles from Amherst, NH)
- 2 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440781 Address: USA-NH-Bedford-7 Kilton Road Store Code: Store 08436 Front End (5151795) Hannaford Supermarkets started out as a...
- Pelham, NH (17 miles from Amherst, NH)
- 2 hours ago
- Pelham, NH (17 miles from Amherst, NH)
- 2 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440852 Address: USA-NH-Pelham-150 Bridge Street Store Code: Store 08015 Management (7240342) Hannaford Supermarkets started out as a...
Customer Service Representative
- Londonderry, NH (11 miles from Amherst, NH)
- 16 hours ago
- Londonderry, NH (11 miles from Amherst, NH)
- 16 hours ago
10079115 Delta Drive, Londonderry, New Hampshire 03053 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
Customer Service Representative
- Dracut, MA (19 miles from Amherst, NH)
- 18 hours ago
- Dracut, MA (19 miles from Amherst, NH)
- 18 hours ago
Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance...
Customer Service Associate - Temporary
- Merrimack, NH (5 miles from Amherst, NH)
- 1 day ago
- Merrimack, NH (5 miles from Amherst, NH)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03208) - 254 N. Broadway
- Salem, NH (20 miles from Amherst, NH)
- 2 days ago
- Salem, NH (20 miles from Amherst, NH)
- 2 days ago
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Customer Service Rep/Pizza Maker (Milford) - Starting at $14 per hour
- Brookline, NH (8 miles from Amherst, NH)
- 2 days ago
- Brookline, NH (8 miles from Amherst, NH)
- 2 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
Customer Service Rep/Pizza Maker (S. Nashua) - Starting at $14 per hour
- Hollis, NH (8 miles from Amherst, NH)
- 2 days ago
- Hollis, NH (8 miles from Amherst, NH)
- 2 days ago
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...
- Milford, NH (4 miles from Amherst, NH)
- 3 days ago
- Milford, NH (4 miles from Amherst, NH)
- 3 days ago
Are you a motivated individual seeking a new and exciting opportunity? Do you want to work in a supportive environment with room to grow? Do you want great pay and benefits while also having a...
Demographic Data for Amherst, NH
Moving to Amherst, NH? Find some basic demographic data about Amherst, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Amherst, NH
Highest Education Level
Customer Service Representatives in Amherst, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »