Customer Service Representative Jobs in Salisbury, NB

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

Overnight Customer Service Representative

Riverview, NB (11 miles from Salisbury, NB)
2 days ago

Riverview, NB (11 miles from Salisbury, NB)
2 days ago

Store 6002021: 414 Coverdale Road, Riverview, New Brunswick E1B 3J9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Service Representative

Salisbury, NB
3 days ago

Salisbury, NB
3 days ago

Store 6002016: 2986 Fredericton Road, Salisbury, New Brunswick E4J 2G1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...

Lead Customer Service Representative

Moncton, NB (12 miles from Salisbury, NB)
3 days ago

Moncton, NB (12 miles from Salisbury, NB)
3 days ago

Store 6002015: 1515 Mountain Road, Moncton, New Brunswick E1G 1A3 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...

Bilingual Client Service Specialist - July 2025 - Tangerine

Moncton, NB (12 miles from Salisbury, NB)
3 days ago

Moncton, NB (12 miles from Salisbury, NB)
3 days ago

Requisition ID : 224268 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...

Customer Service Representative (Part Time)

Moncton, NB (12 miles from Salisbury, NB)
6 days ago

Moncton, NB (12 miles from Salisbury, NB)
6 days ago

Store 6002501: 1926 Mountain Road, Moncton, New Brunswick E1G 1A9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Client Service Specialist, Commercial Banking - Moncton, NB

Moncton, NB (12 miles from Salisbury, NB)
7 days ago

Moncton, NB (12 miles from Salisbury, NB)
7 days ago

Requisition ID: 223980 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Client Service Specialist (CSS) provides Relationship Managers...

Customer Service Representative -ACT

Moncton, NB (12 miles from Salisbury, NB)
9 days ago

Moncton, NB (12 miles from Salisbury, NB)
9 days ago

As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium $1.25/h Employee...

Part time Customer Service Representative

Dieppe, NB (16 miles from Salisbury, NB)
13 days ago

Dieppe, NB (16 miles from Salisbury, NB)
13 days ago

Store 6002308: 65 Champlain St, Dieppe, New Brunswick E1A 1N4 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...

Customer Care Representative - Work from home -Bilingual

Moncton, NB (12 miles from Salisbury, NB)
16 days ago

Moncton, NB (12 miles from Salisbury, NB)
16 days ago

- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...

Remote Work

Bilingual Customer Service Insurance Advisor - Work from Home, Moncton

Dieppe, NB (16 miles from Salisbury, NB)
21 days ago

Dieppe, NB (16 miles from Salisbury, NB)
21 days ago

Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance...

Remote Work

Customer Service - Insurance/ Bank

Moncton, NB (12 miles from Salisbury, NB)
30+ days ago

Moncton, NB (12 miles from Salisbury, NB)
30+ days ago

Our client, is a dynamic and well established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be...

Customer Service Representative

Moncton, NB (12 miles from Salisbury, NB)
90+ days ago

Moncton, NB (12 miles from Salisbury, NB)
90+ days ago

PAL Airlines is currently seeking Customer Service Representatives to join our growing team of committed professionals in Atlantic Canada. Locations: St....

First Nations/Metis/Inuit - REMOTE Client Service Specialist - Moncton, NB - Tangerine

Moncton, NB (12 miles from Salisbury, NB)
90+ days ago

Moncton, NB (12 miles from Salisbury, NB)
90+ days ago

Requisition ID : 215924 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...

Remote Work

View all jobs

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Salisbury, NB

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Salisbury, NB offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Salisbury, NB

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »