Customer Service Representative Jobs in New Brunswick
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 6002131: 330 Dieppe Blvd, Dieppe, New Brunswick E1A 8A3 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store 6002012: 415 Nevers Road, Waasis, New Brunswick E3B 9E1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Bilingual Customer Service Representative (Sackville Hybrid)
- Sackville, NB
- 6 days ago
- Sackville, NB
- 6 days ago
Your Moneris Career - The Opportunity We all know that it feels good when helping someone. Why not make it a career and get paid for it? As a Customer Experience (CEx) representative, you provide...
As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium $1.25/h Employee...
Client Service Representative - Part-time (15 hours/week)
- Saint John, NB
- 11 days ago
- Saint John, NB
- 11 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Bilingual(EN/FR) Client Service Specialist- Remote Class- May 2025
- Moncton, NB
- 13 days ago
- Moncton, NB
- 13 days ago
Requisition ID : 219560 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...
Remote WorkAt Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. Were on a mission to help transform healthcare for the better. From advancing and digitizing our tools,...
Bilingual (FR/EN) Client Service Specialist - May Class - Moncton, NB - Tangerine
- Moncton, NB
- 19 days ago
- Moncton, NB
- 19 days ago
Requisition ID : 219560 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...
Remote Bilingual Customer Service Representative ALL CANADA
- Moncton, NB
- 25 days ago
- Moncton, NB
- 25 days ago
If you have call center experience and are excited about joining a global leader in loyalty programs, we want to hear from you!...
Remote WorkWork from Home - Customer Service Sales - Sackville, NB
- Sackville, NB
- 30+ days ago
- Sackville, NB
- 30+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkWage: $16.00 per hour Job Description: The Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and...
Store 6002030: 701 Millidge Ave, Saint-John, New Brunswick E2K 2N7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
PAL Airlines is currently seeking Customer Service Representatives to join our growing team of committed professionals in Atlantic Canada. Locations: St....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Brunswick
Highest Education Level
Customer Service Representatives in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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