Customer Service Representative Jobs in New Brunswick
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Trouw Nutrition is seeking a Customer Service Representative - Moncton About The Role: Reporting to the Customer Service Supervisor, the person will be primarily responsible for responding to inquiries...
Peters Av., Bathurst, New Brunswick E2A 3A7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career...
Store 6002006: 173 Renfrew Street, Dalhousie, New Brunswick E8C 2J1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Store 6002001: 126 Main Street, Rexton, New Brunswick E4W 2B4 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
Store 6002003: 131 Boul Irving, Bouctouche, New Brunswick E4S 3K2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Store 6002040: 584 Main Street, Shediac, New Brunswick E4P 2H2 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer...
Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to...
Customer Service Rep (CCA) (Full Time) - Saint John, NB
- Saint John, NB
- 4 days ago
- Saint John, NB
- 4 days ago
Customer Service Rep (CCA) (Full Time) - Saint John, NB Medigas is currently recruiting for a Customer Service Representative. This is a permanent, full-time position located in Saint John, NB....
Application Deadline: 08/24/2025 Address: 656 Main Street Job Family Group: Retail Banking Sales & Service This role is part time with 18.75 hours guaranteed per week Delivers exceptional service...
Client Service Representative - Part-time (15hrs/weekly)
- Fredericton, NB
- 11 days ago
- Fredericton, NB
- 11 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative(Evenings)
- Woodstock, NB
- 21 days ago
- Woodstock, NB
- 21 days ago
Store 6002143: 198 Beardsley Rd, Woodstock, New Brunswick E7M 3Z7 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Work Location: Saint John, New Brunswick, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in New Brunswick
Highest Education Level
Customer Service Representatives in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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