Customer Service Representative Jobs in New Brunswick
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 6002021: 414 Coverdale Road, Riverview, New Brunswick E1B 3J9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store 6002016: 2986 Fredericton Road, Salisbury, New Brunswick E4J 2G1 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Store 6002015: 1515 Mountain Road, Moncton, New Brunswick E1G 1A3 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance...
Bilingual Client Service Specialist - July 2025 - Tangerine
- Moncton, NB
- 3 days ago
- Moncton, NB
- 3 days ago
Requisition ID : 224268 Tangerine is Canadas leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine...
Store 6002501: 1926 Mountain Road, Moncton, New Brunswick E1G 1A9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Wage: $16.50 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and youre ready...
Client Service Specialist, Commercial Banking - Moncton, NB
- Moncton, NB
- 7 days ago
- Moncton, NB
- 7 days ago
Requisition ID: 223980 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Client Service Specialist (CSS) provides Relationship Managers...
As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium $1.25/h Employee...
Store 6002308: 65 Champlain St, Dieppe, New Brunswick E1A 1N4 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Customer Care Representative - Work from home -Bilingual
- Moncton, NB
- 16 days ago
- Moncton, NB
- 16 days ago
- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...
Remote Work... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Insurance Advisor - Saint John
- Saint John, NB
- 20 days ago
- Saint John, NB
- 20 days ago
Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the...
Bilingual Customer Service Insurance Advisor - Work from Home, Moncton
- Dieppe, NB
- 20 days ago
- Dieppe, NB
- 20 days ago
Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance...
Remote WorkCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Brunswick
Highest Education Level
Customer Service Representatives in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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