Customer Service Representative Jobs in Albuquerque, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 21 days ago
- Albuquerque, NM
- 21 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual Rental Housing Customer Service Representative - Albuquerque
- Albuquerque, NM
- 22 days ago
- Albuquerque, NM
- 22 days ago
Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Bilingual Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 22 days ago
- Albuquerque, NM
- 22 days ago
Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 22 days ago
- Albuquerque, NM
- 22 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Customer Service Representative - Albuquerque
- Albuquerque, NM
- 28 days ago
- Albuquerque, NM
- 28 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 28 days ago
- Albuquerque, NM
- 28 days ago
Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 27 days ago
- Albuquerque, NM
- 27 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Medical Screener - Reception Technician (Customer Service)
- Albuquerque, NM
- 13 hours ago
- Albuquerque, NM
- 13 hours ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
Pharmacy Customer Service Associate
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 1 day ago
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representatives
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816301 Location: Rio Rancho, New MexicoDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkCustomer Service/Service Booth Clerk
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 1 day ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 1 day ago
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st...
Customer Service Representative, Medicare Pharmacy
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Job Description Job Description The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the...
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Job Description Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) teams on a daily basis. Through regular interactions with...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Albuquerque, NM
Highest Education Level
Customer Service Representatives in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Claims
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Spanish
- English
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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