Customer Service Representative Jobs in Albuquerque, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Retail Customer Service Specialist (Spanish)
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 30+ days ago
- Rio Rancho, NM (14 miles from Albuquerque, NM)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
$16.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Work from Home: Customer Service Representative (Healthcare)
- Albuquerque, NM
- 8 hours ago
- Albuquerque, NM
- 8 hours ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkMortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 12 hours ago
- Albuquerque, NM
- 12 hours ago
._ As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies...
What You'll Do: As a Customer Service Representative, you will be the first point of contact for our valued customers....
Customer Service Representative: Subsidized Apartment/Property Management
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
Customer Service Representative: Subsidized Apartment/Property Management Employment Type: Full-Time, Entry Level Department: Office Support CGS is seeking a Customer Service Representative specializing...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Description Leidos is seeking full-time and part-time Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Mortgage Origination - Customer Service Representative - Albuquerque.
- Albuquerque, NM
- 3 days ago
- Albuquerque, NM
- 3 days ago
._ As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make...
This position will be open to internal and external applicants and will close on Friday, May 16, 2025. This position pays between $78,640.00 to $98,300.00 and is based on skills, experience and...
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 3 days ago
- Albuquerque, NM
- 3 days ago
Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Rental Housing Customer Service Representative - Albuquerque
- Albuquerque, NM
- 3 days ago
- Albuquerque, NM
- 3 days ago
Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 4 days ago
- Los Lunas, NM (22 miles from Albuquerque, NM)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Albuquerque, NM
- 4 days ago
- Albuquerque, NM
- 4 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Albuquerque, NM
Highest Education Level
Customer Service Representatives in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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