Customer Service Representative Jobs in South Sioux City, NE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Representative

  • Sioux City, IA (5 miles from South Sioux City, NE)
  • 20 hours ago
  • Sioux City, IA (5 miles from South Sioux City, NE)
  • 20 hours ago

GENERAL FUNCTION The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner....

Customer Service Associate

  • South Sioux City, NE
  • 1 day ago
  • South Sioux City, NE
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Kingsley, IA (24 miles from South Sioux City, NE)
  • 2 days ago
  • Kingsley, IA (24 miles from South Sioux City, NE)
  • 2 days ago

Job Location: This position is fully onsite at the Kingsley location. Job Purpose: Under general supervision, and in compliance with established policies and procedures, this position performs a...

Customer Account Representative

  • South Sioux City, NE
  • 5 days ago
  • South Sioux City, NE
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Pharmacy Customer Service Associate

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 9 days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 9 days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 9 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Medical Customer Service Representative-Part Time

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 11 days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 11 days ago

Siouxland Community Health Center has an opening for: MEDICAL CUSTOMER SERVICE REP This part-time position will go to SCHC's 2 locations in Sioux City, Iowa and 1 location in South Sioux City,...

Customer Service Representative/Bank Teller - North Sioux City, SD

  • North Sioux City, SD (3 miles from South Sioux City, NE)
  • 11 days ago
  • North Sioux City, SD (3 miles from South Sioux City, NE)
  • 11 days ago

Part-time hours (Monday - Friday)The Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with the bank's core values....

Customer Service Representative- Sioux City Airport - FULL-TIME

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 12 days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 12 days ago

National and Alamo has an exciting opportunity for a Customer Service Representative (CXR)....

Inbound Escrow Customer Service Specialist

  • Dakota Dunes, SD (3 miles from South Sioux City, NE)
  • 13 days ago
  • Dakota Dunes, SD (3 miles from South Sioux City, NE)
  • 13 days ago

Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions...

Customer Service Specialist

  • Dakota Dunes, SD (3 miles from South Sioux City, NE)
  • 13 days ago
  • Dakota Dunes, SD (3 miles from South Sioux City, NE)
  • 13 days ago

Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions...

Retail Customer Service Cashier

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 21 days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 21 days ago

Req ID:** 458886 **Address:** 2525 Singing Hills Blvd Sioux City, IA, 51111 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible...

Medical Customer Service/Phlebotomy

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 24 days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 24 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Customer Service Representative

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 30+ days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 30+ days ago

Requisition ID: 889659Store #: E02543 Ops - Cust Svc - General SiouxPosition:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a...

Medical Customer Service

  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 30+ days ago
  • Sioux City, IA (3 miles from South Sioux City, NE)
  • 30+ days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Demographic Data for South Sioux City, NE

Moving to South Sioux City, NE? Find some basic demographic data about South Sioux City, NE below.


Local
National
16,007
317
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Sioux City, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Sioux City, NE offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Sioux City, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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