Customer Service Representative Jobs in Lincoln, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States...
Remote WorkSummary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
Minimum of 2 years of Customer Service or Call Center experience strongly preferred. Working knowledge of investments and/or 529 Plan rules and regulations, or prior banking experience preferred....
Position Summary: The College Saving Bilingual Representative is an excellent opportunity for a hard-working individual to work with investors who want to save for future college expenses....
This position is remote and does not require regular in-office presence. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...
Remote WorkClient Service Associate (Wealth Management Ultra High Net Worth)
- Lincoln, NE
- 10 days ago
- Lincoln, NE
- 10 days ago
Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative...
Customer Services Representative - Policy Services (GAIT)
- Lincoln, NE
- 12 days ago
- Lincoln, NE
- 12 days ago
Position Description: The Policy Services Rep (GAIT) is responsible for customer service, issuance and administrative functions, cases, and products/plans. This position must accurately interpret...
- Seward, NE (24 miles from Lincoln, NE)
- 13 days ago
- Seward, NE (24 miles from Lincoln, NE)
- 13 days ago
Career Opportunity - Customer Service Representative This role serves as a key point of contact for assigned customers with a primary focus on supporting customer satisfaction at our super plant in...
Retail Customer Service Specialist (Shared-Multiple Locations)
- Lincoln, NE
- 13 days ago
- Lincoln, NE
- 13 days ago
The individual selected for this role will be expected to work at Store #3175, located at: 235 N 46th St Store #3449, located at: 2733 Grainger Pkwy Store #3159, located at: 5601 S 56th St., #17...
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations. Job Responsibilities: Monitors the...
The individual selected for this role will be expected to work at Store #3159, located at: 5601 S 56th St., #17 Lincoln, NE 68516. This is a Full-Time job. Starting Pay: $16.66/hr or based on...
Demographic Data for Lincoln, NE
Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.
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Salary for Customer Service Representative Jobs in Lincoln, NE
Highest Education Level
Customer Service Representatives in Lincoln, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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