Customer Service Representative Jobs in Lincoln, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part time Customer Service Representative
- Lincoln, NE (1 mile from Lincoln, NE)
- 10 hours ago
- Lincoln, NE (1 mile from Lincoln, NE)
- 10 hours ago
Customer Service Representative Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...
Customer Service Representative
- Lincoln, NE (1 mile from Lincoln, NE)
- 10 hours ago
- Lincoln, NE (1 mile from Lincoln, NE)
- 10 hours ago
Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us!...
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
- Greenwood, NE (17 miles from Lincoln, NE)
- 4 days ago
- Greenwood, NE (17 miles from Lincoln, NE)
- 4 days ago
If you answered yes and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles...
Entry Level Customer Service - Omaha / Lincoln, NE area ONLY
- Ashland, NE (24 miles from Lincoln, NE)
- 4 days ago
- Ashland, NE (24 miles from Lincoln, NE)
- 4 days ago
If you answered yes and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Lincoln, NE
- 6 days ago
- Lincoln, NE
- 6 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816276 Location: Lincoln, NebraskaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code: Job...
Remote WorkWe are an independent financial services firm with a rich history in Lincoln, NE. We have more than 20 years of experience and success, and as a firm, we take care of over 250 households. Our...
Position qualifies for a first-year retention bonus Develop strong relationships with customers and fellow employees as you perform a variety of tasks throughout the day. As a Customer Service...
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkAbout Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Lincoln, NE
- 10 days ago
- Lincoln, NE
- 10 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
Demographic Data for Lincoln, NE
Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lincoln, NE
Highest Education Level
Customer Service Representatives in Lincoln, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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