Customer Service Representative Jobs in Lincoln, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
GENERAL SUMMARY: Welcomes guests, determines individual needs and responds appropriately. Responsible for arranging for or providing direction/way-finding information or escort/transport to...
Position Summary: The Customer Support Specialist educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided over the phone,...
Minimum of 2 years of Customer Service or Call Center experience strongly preferred. Working knowledge of investments and/or 529 Plan rules and regulations, or prior banking experience preferred....
- Crete, NE (20 miles from Lincoln, NE)
- 6 days ago
- Crete, NE (20 miles from Lincoln, NE)
- 6 days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Pizza Hut Customer Service - Ages 15 & up
- Crete, NE (20 miles from Lincoln, NE)
- 6 days ago
- Crete, NE (20 miles from Lincoln, NE)
- 6 days ago
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
As a Customer Service Representative for Total Tool, you will be in a front-line retail sales role....
Temporary Remote Customer Service Representative (LINCOLN, NE AND SURROUNDING AREAS ONLY)
- Lincoln, NE
- 7 days ago
- Lincoln, NE
- 7 days ago
Express Employment is urgently hiring for Temporary Remote Customer Service Representatives. These are fully remote, temporary roles that will begin on May 14th....
Remote WorkBilingual Spanish Customer Service Representative - Remote
- Lincoln, NE
- 7 days ago
- Lincoln, NE
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Salary - 25,000, rising to 26,000 Based in Lincoln - potential for hybrid working after passing probation 37 hours per week Individual private health care Virtual GP service for you and your...
The work we do matters! Hiring Agency: State Patrol - Agency 64 Location: Lincoln, NE Hiring Rate: $16.277 Job Posting: JR2... Customer Service Specialist (Open) Applications No Longer Accepted On...
The work we do matters! Hiring Agency: Administrative Services - Agency 65 Location: Lincoln, NE Hiring Rate: $23.278 Job Posting: JR2... SOS Scientist I - Metals/Lab Customer Service (Open)...
Demographic Data for Lincoln, NE
Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lincoln, NE
Highest Education Level
Customer Service Representatives in Lincoln, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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