Customer Service Representative Jobs in Lincoln, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
HybridPosition Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Remote Part TimeProvide front-line phone support, addressing a wide range of questions and concerns with professionalism and efficiency Assist with select specialized inquiries and route complex issues to...
Hybrid ContractCustomer Service Representative
- Staffline Recruitment Limited company
- Lincoln, NE
- 14 days ago
- Lincoln, NE
- 14 days ago
Customer Service Representative Posted on May 18th, 2026 Lincoln Permanent Staffline are Hiring New Full-time, Permanent Job vacancy We are keen to speak with Customer Service representatives....
In PersonOvernight Member Service Representative
- Planet Fitness
- Lincoln, NE
- 15 days ago
- Lincoln, NE
- 15 days ago
Sunday - Thursday 10PM - 6AM The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service...
In PersonKFC Team Member (Customer Service) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the...
In PersonDonut/Bakery finishing and Customer Service MUST be 18 Years Old
- Dunkin'
- Lincoln, NE
- 19 days ago
- Lincoln, NE
- 19 days ago
Donut Decorators to frost fresh-baked donuts and to bake bagels, muffins, and croissants for our guests. Prepare and serve Beverages and Bakery for our Guests. This role is ideal for individuals...
In PersonClient Services Representative
- Nebraska Animal Medical Center
- Lincoln, NE
- 20 days ago
- Lincoln, NE
- 20 days ago
Were looking for a friendly, compassionate, and detail-oriented person to join our team as a Client Service Representative! If you love helping people and their pets, thrive in a fast-paced...
In PersonCSP Customer Service Representative (Temp)
- Union Bank and Trust
- Lincoln, NE
- 23 days ago
- Lincoln, NE
- 23 days ago
Position Summary: UBT is seeking temporary customer service representatives to assist the College Savings Plan customer service team. The contract will be available through September 11 th 2026....
Hybrid TemporaryThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person Part TimeNelnet Customer Service Representative - Lincoln, NE - July 2026 start date
- Nelnet Inc
- Lincoln, NE
- 29 days ago
- Lincoln, NE
- 29 days ago
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and...
In PersonJob Description THE POSITION The Customer Service Representative (CSR) serves as the primary contact for customers....
HybridCustomer Service Representative Medical Claims & Benefits
- The Reserves Network Inc
- Lincoln, NE
- 30+ days ago
- Lincoln, NE
- 30+ days ago
AS569802416 Location: Lincoln, NE Category: Office & Professional Employment Type: Contract Date Added: 04/27/2026 Apply now Back to Search Customer Service Representative - Medical Claims & Benefits...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonSr Business Analyst - Order Management / Plant Customer Service
- Schneider Electric
- Lincoln, NE
- 30+ days ago
- Lincoln, NE
- 30+ days ago
Schneider Electric is leading a business-driven, digitally enabled transformation to strengthen North American operations to deliver a best-in-class experience for our Customers and Employees....
HybridDemographic Data for Lincoln, NE
Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lincoln, NE
Highest Education Level
Customer Service Representatives in Lincoln, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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