Customer Service Representative Jobs in Kearney, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816279 Location: Kearney, NebraskaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code: Job...
Remote WorkThe Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs....
The individual selected for this role will be expected to work at Store #13117, located at: 3715 2nd Ave Kearney NE 68847. This is a part-time position. This position is essential to the success...
The individual selected for this role will be expected to work at Store #13117, located at: 3715 2nd Ave Kearney NE 68847. This is a part-time position. This position is essential to the success...
Role and Responsibilities KUIU is seeking a full-time Customer Service Representative to join our call center team in Kearney, NE....
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Gibbon, NE (17 miles from Kearney, NE)
- 30+ days ago
- Gibbon, NE (17 miles from Kearney, NE)
- 30+ days ago
Hamilton Telecommunications is seeking a Customer Service Representative....
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Holdrege, NE (21 miles from Kearney, NE)
- 60+ days ago
- Holdrege, NE (21 miles from Kearney, NE)
- 60+ days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service Representative Nights and Weekend
- Kearney, NE
- 90+ days ago
- Kearney, NE
- 90+ days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Demographic Data for Kearney, NE
Moving to Kearney, NE? Find some basic demographic data about Kearney, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kearney, NE
Highest Education Level
Customer Service Representatives in Kearney, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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