Customer Service Representative Jobs in Grand Island, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service/Service Advisor Location : Address 7482 Bosselman Ave Job Locations US-NE-Grand Island Job ID 2025-45908 # of Openings 1 Posted Date 3 days ago (8/14/2025 6:44 PM) Category...
A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers....
Retail Customer Service Cashier
- Aurora, NE (14 miles from Grand Island, NE)
- 5 days ago
- Aurora, NE (14 miles from Grand Island, NE)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
- Aurora, NE (14 miles from Grand Island, NE)
- 6 days ago
- Aurora, NE (14 miles from Grand Island, NE)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
This role provides guidance and advice to less experienced Customer Service Representatives....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
The individual selected for this role will be expected to work at Store #3674, located at: 502 W 3rd Street, Grand Island, NE 68801. This is a full-time position. Starting Pay: $16.66/hr or based...
Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely manner, in adherence to their goals Document all call...
The individual selected for this role will be expected to work at Store #3674, located at: 502 W 3rd Street, Grand Island, NE 68801. This is a Part-time position. Starting Pay: $17.66/hr or based...
Sales Associate/Customer Service - Pump & Pantry
- Central City, NE (20 miles from Grand Island, NE)
- 17 days ago
- Central City, NE (20 miles from Grand Island, NE)
- 17 days ago
Sales Associate/Customer Service - Pump & Pantry Location : Address 1110 G St Job Locations US-NE-Central City Job ID 2025-45721 # of Openings 1 Posted Date 1 day ago (8/1/2025 1:35 AM) Category...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pizza Hut Customer Service - Ages 15 & up
- Saint Paul, NE (23 miles from Grand Island, NE)
- 28 days ago
- Saint Paul, NE (23 miles from Grand Island, NE)
- 28 days ago
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
- Saint Paul, NE (23 miles from Grand Island, NE)
- 28 days ago
- Saint Paul, NE (23 miles from Grand Island, NE)
- 28 days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Grand Island, NE
Moving to Grand Island, NE? Find some basic demographic data about Grand Island, NE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grand Island, NE
Highest Education Level
Customer Service Representatives in Grand Island, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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