Customer Service Representative Jobs in Grand Island, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, Medicare Pharmacy
- Grand Island, NE
- 6 days ago
- Grand Island, NE
- 6 days ago
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816278 Location: Grand Island, NebraskaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Grand Island, NE
- Grand Island, NE
- 19 days ago
- Grand Island, NE
- 19 days ago
As a Customer Service Representative, you will spend your work hours seated at a desk....
Customer Service Associate - Weekend Availability
- Grand Island, NE
- 19 days ago
- Grand Island, NE
- 19 days ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Retail Customer Service Cashier
- Aurora, NE (14 miles from Grand Island, NE)
- 21 days ago
- Aurora, NE (14 miles from Grand Island, NE)
- 21 days ago
Req ID:** 459240 **Address:** 1539 Madison Ave. Aurora, NE, 68818 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling...
- Aurora, NE (14 miles from Grand Island, NE)
- 25 days ago
- Aurora, NE (14 miles from Grand Island, NE)
- 25 days ago
Hamilton Telecommunications is seeking a Customer Service Receptionist. This full-time position will perform general receptionist duties including providing excellent customer service by greeting...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Pizza Hut Customer Service - Ages 15 & up
- Saint Paul, NE (23 miles from Grand Island, NE)
- 60+ days ago
- Saint Paul, NE (23 miles from Grand Island, NE)
- 60+ days ago
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
- Aurora, NE (14 miles from Grand Island, NE)
- 60+ days ago
- Aurora, NE (14 miles from Grand Island, NE)
- 60+ days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
PT Customer Service Representative The Grand Island Independent, 422 W 1ST ST, Grand Island, Nebraska, United States of America Req #4399 Tuesday, November 3, 2020 A Customer Service Representative...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Grand Island, NE
Moving to Grand Island, NE? Find some basic demographic data about Grand Island, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grand Island, NE
Highest Education Level
Customer Service Representatives in Grand Island, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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