Customer Service Representative Jobs in Grand Island, NE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonBlood Collection Staff Customer Service
- American Red Cross
- Grand Island, NE
- 19 days ago
- Grand Island, NE
- 19 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonCustomer Service Delivery Driver
- Sherwin Williams
- Grand Island, NE
- 21 days ago
- Grand Island, NE
- 21 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
In Person Part TimeU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service/Service Advisor
- Boss Truck Shops, Inc
- Grand Island, NE
- 30+ days ago
- Grand Island, NE
- 30+ days ago
Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Associate - Morning Shift
- Raising Cane's
- Grand Island, NE
- 45+ days ago
- Grand Island, NE
- 45+ days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonShop Customer Support Representative
- Bosselman Administrative Services, Inc
- Grand Island, NE
- 45+ days ago
- Grand Island, NE
- 45+ days ago
Overview JOIN OUR TEAM! Your browser does not support the video tag. The Boss Shop Customer Support Representative is responsible for assisting customers with a high level of friendly customer...
In PersonCustomer Service Associate - Lunch/Afternoon Shift
- Raising Cane's
- Grand Island, NE
- 60+ days ago
- Grand Island, NE
- 60+ days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonStore Customer Service Specialist
- Sherwin Williams
- Grand Island, NE
- 60+ days ago
- Grand Island, NE
- 60+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person Part Time- Pizza Hut
- Saint Paul, NE (23 miles from Grand Island, NE)
- 90+ days ago
- Saint Paul, NE (23 miles from Grand Island, NE)
- 90+ days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
In Person Part TimePizza Hut Customer Service - Ages 15 & up
- Pizza Hut
- Saint Paul, NE (23 miles from Grand Island, NE)
- 90+ days ago
- Saint Paul, NE (23 miles from Grand Island, NE)
- 90+ days ago
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
In Person Part TimeDemographic Data for Grand Island, NE
Moving to Grand Island, NE? Find some basic demographic data about Grand Island, NE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grand Island, NE
Highest Education Level
Customer Service Representatives in Grand Island, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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