Customer Service Representative Jobs in Aurora, NE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Associate

  • York, NE (24 miles from Aurora, NE)
  • 1 day ago
  • York, NE (24 miles from Aurora, NE)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Service Advisor

  • Grand Island, NE (14 miles from Aurora, NE)
  • 2 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 2 days ago

Customer Service/Service Advisor Location : Address 7482 Bosselman Ave Job Locations US-NE-Grand Island Job ID 2025-45908 # of Openings 1 Posted Date 3 days ago (8/14/2025 6:44 PM) Category...

PT Customer Service Representative

  • Grand Island, NE (14 miles from Aurora, NE)
  • 4 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 4 days ago

A Customer Service Representative (CSR) with the Grand Island Independent must be friendly, detail-oriented, and passionate about helping customers....

Customer Service Rep JV

  • Hastings, NE (24 miles from Aurora, NE)
  • 5 days ago
  • Hastings, NE (24 miles from Aurora, NE)
  • 5 days ago

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations. Job Responsibilities: Monitors the...

Retail Customer Service Cashier

  • Aurora, NE
  • 5 days ago
  • Aurora, NE
  • 5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

Customer Service Associate I

  • York, NE (24 miles from Aurora, NE)
  • 6 days ago
  • York, NE (24 miles from Aurora, NE)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Aurora, NE
  • 6 days ago
  • Aurora, NE
  • 6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Hastings, NE (24 miles from Aurora, NE)
  • 6 days ago
  • Hastings, NE (24 miles from Aurora, NE)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Representative

  • Grand Island, NE (14 miles from Aurora, NE)
  • 7 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 7 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Blood Collection Staff Customer Service

  • Grand Island, NE (14 miles from Aurora, NE)
  • 8 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 8 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Service Engineer (ESOM - IRP)

  • Grand Island, NE (14 miles from Aurora, NE)
  • 10 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 10 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Retail Customer Service Specialist

  • Grand Island, NE (14 miles from Aurora, NE)
  • 12 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 12 days ago

The individual selected for this role will be expected to work at Store #3674, located at: 502 W 3rd Street, Grand Island, NE 68801. This is a full-time position. Starting Pay: $16.66/hr or based...

Customer Service Representative

  • Grand Island, NE (14 miles from Aurora, NE)
  • 13 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 13 days ago

Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely manner, in adherence to their goals Document all call...

Customer Service Delivery Driver

  • Grand Island, NE (14 miles from Aurora, NE)
  • 15 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 15 days ago

The individual selected for this role will be expected to work at Store #3674, located at: 502 W 3rd Street, Grand Island, NE 68801. This is a Part-time position. Starting Pay: $17.66/hr or based...

Sales Associate/Customer Service - Pump & Pantry

  • Central City, NE (22 miles from Aurora, NE)
  • 17 days ago
  • Central City, NE (22 miles from Aurora, NE)
  • 17 days ago

Sales Associate/Customer Service - Pump & Pantry Location : Address 1110 G St Job Locations US-NE-Central City Job ID 2025-45721 # of Openings 1 Posted Date 1 day ago (8/1/2025 1:35 AM) Category...

Demographic Data for Aurora, NE

Moving to Aurora, NE? Find some basic demographic data about Aurora, NE below.


Local
National
5,702
220
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Aurora, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Aurora, NE offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Aurora, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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