Customer Service Representative Jobs in Aurora, NE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Sales Associate/Customer Service - Pump & Pantry

  • Saint Libory, NE (23 miles from Aurora, NE)
  • 2 days ago
  • Saint Libory, NE (23 miles from Aurora, NE)
  • 2 days ago

Sales Associate/Customer Service - Pump & Pantry Location : Address 495 St Libory Ave Job Locations US-NE-St Libory Job ID 2025-45466 # of Openings 1 Posted Date 7 hours ago (7/2/2025 2:14 AM)...

CampusGuard Customer Advocate

  • Hastings, NE (24 miles from Aurora, NE)
  • 3 days ago
  • Hastings, NE (24 miles from Aurora, NE)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representatives

  • Grand Island, NE (14 miles from Aurora, NE)
  • 11 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 11 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816278 Location: Grand Island, NebraskaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...

Remote Work

Store Customer Service Specialist

  • Grand Island, NE (14 miles from Aurora, NE)
  • 12 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 12 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Grand Island, NE (14 miles from Aurora, NE)
  • 13 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 13 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Retail Customer Service Specialist

  • Hastings, NE (24 miles from Aurora, NE)
  • 23 days ago
  • Hastings, NE (24 miles from Aurora, NE)
  • 23 days ago

The individual selected for this role will be expected to work at Store #3008, located at: '315 N Burlington Ave Hastings, NE 68901. This is a part-time role. This position is essential to the...

Retail Customer Service Specialist

  • Hastings, NE (24 miles from Aurora, NE)
  • 24 days ago
  • Hastings, NE (24 miles from Aurora, NE)
  • 24 days ago

The individual selected for this role will be expected to work at Store #3008, located at: '315 N Burlington Ave Hastings, NE 68901. This is a part-time role. This position is essential to the...

Customer Service Representative - Grand Island, NE

  • Grand Island, NE (14 miles from Aurora, NE)
  • 24 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 24 days ago

As a Customer Service Representative, you will spend your work hours seated at a desk....

Customer Service Associate - Weekend Availability

  • Grand Island, NE (14 miles from Aurora, NE)
  • 24 days ago
  • Grand Island, NE (14 miles from Aurora, NE)
  • 24 days ago

Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Pharmacy Customer Service Associate

  • York, NE (24 miles from Aurora, NE)
  • 26 days ago
  • York, NE (24 miles from Aurora, NE)
  • 26 days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Retail Customer Service Cashier

  • Aurora, NE
  • 26 days ago
  • Aurora, NE
  • 26 days ago

Req ID:** 459240 **Address:** 1539 Madison Ave. Aurora, NE, 68818 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling...

Customer Service Receptionist

  • Aurora, NE
  • 30+ days ago
  • Aurora, NE
  • 30+ days ago

Hamilton Telecommunications is seeking a Customer Service Receptionist. This full-time position will perform general receptionist duties including providing excellent customer service by greeting...

Customer Service Associate

  • York, NE (24 miles from Aurora, NE)
  • 45+ days ago
  • York, NE (24 miles from Aurora, NE)
  • 45+ days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Customer Service Rep Hastings

  • Hastings, NE (24 miles from Aurora, NE)
  • 45+ days ago
  • Hastings, NE (24 miles from Aurora, NE)
  • 45+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Pizza Hut Customer Service - Ages 15 & up

  • Aurora, NE
  • 60+ days ago
  • Aurora, NE
  • 60+ days ago

Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....

Demographic Data for Aurora, NE

Moving to Aurora, NE? Find some basic demographic data about Aurora, NE below.


Local
National
5,702
220
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Aurora, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Aurora, NE offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Aurora, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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