Customer Service Representative Jobs in Ashland, NE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 58 Jobs

Showroom Customer Service Representative

  • Lincoln, NE (24 miles from Ashland, NE)
  • moments ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • moments ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • La Vista, NE (18 miles from Ashland, NE)
  • 10 hours ago
  • La Vista, NE (18 miles from Ashland, NE)
  • 10 hours ago

As a Customer Service Representative (CSR), you’ll play a vital role in ensuring our customers receive a positive customer experience....

Representative, Customer Service - Insurance Verification

  • Lincoln, NE (24 miles from Ashland, NE)
  • 1 day ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 1 day ago

. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...

Representative II, Customer Service Ops

  • Lincoln, NE (24 miles from Ashland, NE)
  • 1 day ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 1 day ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Account Representative

  • Lincoln, NE (24 miles from Ashland, NE)
  • 1 day ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Representative, Customer Service - New Patient Care

  • Lincoln, NE (24 miles from Ashland, NE)
  • 2 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 2 days ago

. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...

Customer Success Advocate Sr

  • Lincoln, NE (24 miles from Ashland, NE)
  • 2 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 2 days ago

10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer) + Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership...

Remote Customer Service Representative

  • Fremont, NE (24 miles from Ashland, NE)
  • 3 days ago
  • Fremont, NE (24 miles from Ashland, NE)
  • 3 days ago

American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property - such as manufactured...

Retail Customer Service Associate

  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Representative

  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago

The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....

Customer Service (19+)

  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...

Customer Care Assistant

  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 3 days ago

GENERAL SUMMARY: Welcomes guests, determines individual needs and responds appropriately. Responsible for arranging for or providing direction/way-finding information or escort/transport to...

Customer Service Representative

  • Leshara, NE (18 miles from Ashland, NE)
  • 5 days ago
  • Leshara, NE (18 miles from Ashland, NE)
  • 5 days ago

Department: Private FleetReports To: Fleet Manager General Summary:Customer Service Representative is responsible forthe private fleet's administrative functions. Responsibilityincludes planning,...

Bilingual Customer Support Specialist

  • Lincoln, NE (24 miles from Ashland, NE)
  • 5 days ago
  • Lincoln, NE (24 miles from Ashland, NE)
  • 5 days ago

Position Summary: The Customer Support Specialist educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided over the phone,...

Client services rep

  • Lincoln, NE (23 miles from Ashland, NE)
  • 8 days ago
  • Lincoln, NE (23 miles from Ashland, NE)
  • 8 days ago

Ameritas Life Insurance Corp is seeking a Provider Network Rep to drive the business by providing network growth and persistency results through personal efforts at a state level. This position...

Demographic Data for Ashland, NE

Moving to Ashland, NE? Find some basic demographic data about Ashland, NE below.


Local
National
5,291
127
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ashland, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ashland, NE offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ashland, NE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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