Customer Service Representative Jobs in Montana

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 119 Jobs

CampusGuard Customer Advocate

  • Helena, MT
  • 9 hours ago
  • Helena, MT
  • 9 hours ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Associate

  • Helena, MT
  • 9 hours ago
  • Helena, MT
  • 9 hours ago

Are you retired looking to get back into the work force part time or just looking for a part time job? We are looking to fill a Customer Service Associate position. Duties Greet customers and...

Technical Customer Support Representative

  • Bozeman, MT
  • 14 hours ago
  • Bozeman, MT
  • 14 hours ago

center experience Ability to work within common support metric goals and KPIs, e.g., SL, ASA, AHT Experience in SaaS support, with fast mastery of the Vagaro platform, including hardware Patience,...

Customer Service Rep(9370) - 901 s 1st st

  • Hamilton, MT
  • 14 hours ago
  • Hamilton, MT
  • 14 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Store Customer Service Specialist

  • Bozeman, MT
  • 1 day ago
  • Bozeman, MT
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Medical Equipment Driver & Customer Service Representative

  • Great Falls, MT
  • 1 day ago
  • Great Falls, MT
  • 1 day ago

Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcare company in Great Falls, MT!...

Customer Service Representative

  • Roundup, MT
  • 1 day ago
  • Roundup, MT
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate - Temporary

  • Polson, MT
  • 1 day ago
  • Polson, MT
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Kalispell, MT
  • 1 day ago
  • Kalispell, MT
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Kalispell, MT
  • 2 days ago
  • Kalispell, MT
  • 2 days ago

Customer Service SpecialistA highly experienced property management company, with nearly two decades of expertise in managing properties across Missoula County, is looking for a dedicated Customer...

City Center - Customer Service Clerk

  • Kalispell, MT
  • 2 days ago
  • Kalispell, MT
  • 2 days ago

Customer Service Clerks provides prompt, friendly and courteous service while assisting customers in the store and on the phone. Respond promptly and appropriately to requests for assistance....

Cashier Customer Service

  • Great Falls, MT
  • 3 days ago
  • Great Falls, MT
  • 3 days ago

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here and we are hoping you would be a great fit to be part of it all! We want individuals who truly...

Customer Service Representative

  • Red Lodge, MT
  • 3 days ago
  • Red Lodge, MT
  • 3 days ago

Demonstrate the W.O.W process Customer Service Representative Job Requirements Always polite and attentive to customers....

Customer Service Representative

  • Missoula, MT
  • 4 days ago
  • Missoula, MT
  • 4 days ago

Post Customer Service Representative Job Category: Team Members Requisition Number: CUSTO017489 Posting Details Posted: June 26, 2025 Full-Time Locations Showing 1 location Missoula Goodwill Missoula...

Billing Customer Service Representative - Call Center (1.0 FTE)

  • Helena, MT
  • 5 days ago
  • Helena, MT
  • 5 days ago

+ Project a positive and helpful demeanor while working with patients, visitors, and staff. + Collect appropriate deposit, deductible and/or co-insurance amounts from patient/guarantor at...

Demographic Data for Montana

Moving to Montana? Find some basic demographic data about Montana below.


Local
National
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40,262

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Montana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Montana offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Montana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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