Customer Service Representative Jobs in Montana
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
About The Role Come join a company that celebrates its employees and deeply cares about the community. Starting Wage: $18.20/hr. Work location is in Bigfork. The Customer Support Specialst will be...
GCG E-Commerce Customer Support Specialist in Helena , Montana Overview GCG's Connectivity & Power Solutions (CPS) division is currently seeking an E-Commerce Customer Support Specialist to join...
Remote WorkInsurance Solutions Group Customer Service Liaison
- Billings, MT
- 9 hours ago
- Billings, MT
- 9 hours ago
Insurance Solutions Group Customer Service Liaison HUB International - 3.6 Billings, MT Job Details Full-time Estimated: $40.8K - $51.6K a year 5 hours ago Benefits Wellness program Paid parental...
Customer Service Engineer (System Administrator) (ESOM)
- Fort Harrison, MT
- 9 hours ago
- Fort Harrison, MT
- 9 hours ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
LC Staffing Customer Support Specialist in Kalispell , Montana Customer Support Specialist A well-established regional financial institution that offers a wide range of financial products and...
TVETENE TURF INC Part-time Seasonal Customer Service Rep in BILLINGS , Montana Looking for a hardworking and flexible individual to join our Tvetene Turf family for the upcoming season (typically...
Customer Care Representative, Human Resources - Virtual
- Billings, MT
- 10 hours ago
- Billings, MT
- 10 hours ago
Alight Solutions Caribe, Inc Customer Care Representative, Human Resources - Virtual in Billings , Montana Customer Care Representative, Human Resources We are now hiring ambitious, motivated...
Remote WorkAGLAND CO-OP Cashier / Customer Service in WOLF POINT , Montana Agland Co-Op Farm & Ranch is looking to fill a full time cashier/customer service person at the Hardware Store. Applicant must dress...
Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at: MISSION STATEMENT:...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Job Description: Provides receptionist and clerical support in preparing, coordinating and compiling patient records, answering phones, and scheduling appointments. Schedule will include some...
Busy, 2 Doctor veterinary practice hiring for a Customer Service Representative! We are looking for a CSR to work Tuesday, Thursday, Friday, and possibly Saturday....
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Montana
Highest Education Level
Customer Service Representatives in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Order Processing
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Scanning
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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