Customer Service Representative Jobs in Columbia Falls, MT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Fully Remote - Bilingual Client Services Representative
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 2 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 2 days ago
Show more Last updated: 30+ days ago Remote Bilingual Customer Service Representative Mass Markets AR, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes...
Remote WorkCustomer Service Representative
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 4 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 5 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 5 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 5 days ago
Customer Service SpecialistA highly experienced property management company, with nearly two decades of expertise in managing properties across Missoula County, is looking for a dedicated Customer...
City Center - Customer Service Clerk
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 5 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 5 days ago
Customer Service Clerks provides prompt, friendly and courteous service while assisting customers in the store and on the phone. Respond promptly and appropriately to requests for assistance....
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 11 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 11 days ago
Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Customer Service Rep(07011) - 150 Hutton Ranch Rd. Suite 103
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 19 days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 19 days ago
Company Description Job Description Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 30+ days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 30+ days ago
About The Role Come join a company that celebrates its employees and deeply cares about the community. Starting Wage: $18.20/hr. Work location(s) available are Kalispell, Bigfork or Ronan. The...
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 30+ days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 30+ days ago
Description Twitter Linkedin Facebook Google+Pinterestemail About the Company CityServiceValcon, LLC (CSV) was founded in 1932 and has a 90-year history of exemplary customer service. It joined...
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 30+ days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 30+ days ago
Store - KALISPELL, MTDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Rep(07025) - 734 9th Street West, Suite 6
- Columbia Falls, MT
- 45+ days ago
- Columbia Falls, MT
- 45+ days ago
Company Description Job Description Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be...
Customer Service/Service Booth Clerk
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 45+ days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 45+ days ago
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st...
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 90+ days ago
- Kalispell, MT (16 miles from Columbia Falls, MT)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Columbia Falls, MT
Moving to Columbia Falls, MT? Find some basic demographic data about Columbia Falls, MT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Columbia Falls, MT
Highest Education Level
Customer Service Representatives in Columbia Falls, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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