Customer Service Representative Jobs in Bozeman, MT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall...
Employees Supervised : Customer Service Representatives Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Bozeman, MT
- 4 days ago
- Bozeman, MT
- 4 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Representative
- Belgrade, MT (21 miles from Bozeman, MT)
- 5 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 5 days ago
We're hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
- Belgrade, MT (21 miles from Bozeman, MT)
- 6 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Belgrade, MT (21 miles from Bozeman, MT)
- 9 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 9 days ago
Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Healthcare Customer Service Representative - Remote
- Belgrade, MT (21 miles from Bozeman, MT)
- 10 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 10 days ago
Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...
Remote WorkCustomer Care Agent Deutschland
- Belgrade, MT (21 miles from Bozeman, MT)
- 11 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 11 days ago
Unsere Mission? Wir vereinfachen das tagliche Banking fur KMU und Selbststandige durch ein innovatives Online-Geschaftskonto, das Rechnungsstellung, Buchhaltung und Ausgabenmanagement nahtlos...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Job Description JOB OVERVIEW This role will work with all types of Simms customers, handling all inbound order processing, product recommendation and post-sale activities, such as product returns...
- Belgrade, MT (21 miles from Bozeman, MT)
- 20 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 20 days ago
Position Summary The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...
| POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services....
Demographic Data for Bozeman, MT
Moving to Bozeman, MT? Find some basic demographic data about Bozeman, MT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bozeman, MT
Highest Education Level
Customer Service Representatives in Bozeman, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »