Customer Service Representative Jobs in Bozeman, MT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
| POSITION SUMMARY: The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816273 Location: Bozeman, MontanaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code: Job...
Remote WorkCustomer Service Representative
- Belgrade, MT (21 miles from Bozeman, MT)
- 8 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 8 days ago
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build...
Customer Service Representative (FT- 1.0 FTE, Day Shift)
- Bozeman, MT
- 10 days ago
- Bozeman, MT
- 10 days ago
The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
- Belgrade, MT (21 miles from Bozeman, MT)
- 15 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 15 days ago
The Role We are seeking a dynamic, self-starting Customer Service Representative with exceptional attention to detail and the ability to multitask in a fast-paced environment....
Customer Service Representative - Full-Time
- Belgrade, MT (21 miles from Bozeman, MT)
- 19 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 19 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Paint Department Sales Associate
- Livingston, MT (19 miles from Bozeman, MT)
- 23 days ago
- Livingston, MT (19 miles from Bozeman, MT)
- 23 days ago
Position Paint Department Sales Associate Description Kenyon Noble's Paint Department at the Livingston location is currently taking applications & interviewing for a full-time paint associate to...
- Livingston, MT (19 miles from Bozeman, MT)
- 24 days ago
- Livingston, MT (19 miles from Bozeman, MT)
- 24 days ago
Essential Functions & Key Areas of Responsibility Performs the following duties with independently under general supervision: Serve customers in person, through the drive-up window where...
Our Member Experience Associates are motivated, forward thinking, problem solvers who can wow our Members with their personalities, while critically thinking of unique, member-oriented solutions....
Customer Service Representative - Full-Time - Day Shift
- Belgrade, MT (21 miles from Bozeman, MT)
- 27 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 27 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall...
Demographic Data for Bozeman, MT
Moving to Bozeman, MT? Find some basic demographic data about Bozeman, MT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bozeman, MT
Highest Education Level
Customer Service Representatives in Bozeman, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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