Customer Service Representative Jobs in Billings, MT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Employment Source is looking for a CUSTOMER RELATIONS REPRESENTATIVE to work (Full Time) in Billings. Lubricant & Supplies company JOB DESCRIPTION:We are seeking a motivated and results-driven...
Customer Service Sales Representative Zuzick & Associates Today Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time...
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep - Billings, MT Lincare Holdings United States, Montana, Billings Jun 04, 2025 This employee communicates with customers for the purposes of answering questions, resolving...
Customer Service Representative - Home Oxygen & DME (1.0 FTE)
- Billings, MT
- 25 days ago
- Billings, MT
- 25 days ago
Customer Service Representative - Home Oxygen & DME (1.0 FTE) Billings Clinic (HOME OXYGEN DME BILLINGS) req9951 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 =...
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Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties.Must be 16 yrs of age QualificationsTo...
General information Job Title Airport Customer Service Agent (FT) - BIL Date Monday, May 12, 2025 State Montana City Billings Base Pay Rate: $ 17.50 Full/Part Time Full Time Exempt or Non-Exempt...
General information Job Title Airport Customer Service Agent (PT) - BIL Date Monday, May 12, 2025 State Montana City Billings Base Pay Rate: $ 17.50 Full/Part Time Part Time Exempt or Non-Exempt...
_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Billings, MT
Moving to Billings, MT? Find some basic demographic data about Billings, MT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Billings, MT
Highest Education Level
Customer Service Representatives in Billings, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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