Customer Service Representative Jobs in Springfield, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Springfield, Missouri Customer Service Representative 55410 Job Description Overview As a Customer Service Representative, you will use your love for business, people...
Customer Service Rep(01696) - 1431 W South St
- Ozark, MO (17 miles from Springfield, MO)
- 12 hours ago
- Ozark, MO (17 miles from Springfield, MO)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01581) - 407 Walnut Ln
- Willard, MO (11 miles from Springfield, MO)
- 15 hours ago
- Willard, MO (11 miles from Springfield, MO)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01625) - 586 Highway 60 East
- Republic, MO (13 miles from Springfield, MO)
- 15 hours ago
- Republic, MO (13 miles from Springfield, MO)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Republic, MO (13 miles from Springfield, MO)
- 15 hours ago
- Republic, MO (13 miles from Springfield, MO)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Location : 62703 a job alert for this search Customer Service Representative Springfield, IL, USA...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
Customer Service Representative I Summary Full-time | Monday-Friday | 8:00 am - 5:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...
We are looking for an enthusiastic Customer Service Representative to help us reach our goals. Unlock your potential!...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816267 Location: Springfield, MissouriDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkClient Services Representative Every client deserves to receive the very best customer experience possible. With exceptional people skills, the Client Services Representative is driven to provide...
- Ozark, MO (17 miles from Springfield, MO)
- 9 days ago
- Ozark, MO (17 miles from Springfield, MO)
- 9 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Overview We’re the Industry Leader Because of Leaders Like You. Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Registered Client Service Associate
- Ozark, MO (17 miles from Springfield, MO)
- 11 days ago
- Ozark, MO (17 miles from Springfield, MO)
- 11 days ago
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Demographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Springfield, MO
Highest Education Level
Customer Service Representatives in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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