Customer Service Representative Jobs in Springfield, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- National Car Alamo
- Springfield, MO
- 14 hours ago
- Springfield, MO
- 14 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonBlood Collection Staff Customer Service
- American Red Cross
- Springfield, MO
- 22 hours ago
- Springfield, MO
- 22 hours ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonTeam Member Injury & Customer Service Rep I
- O'Reilly Auto Parts
- Springfield, MO
- 22 hours ago
- Springfield, MO
- 22 hours ago
The TM Injury/Cust Serv Rep records first report of injuries for team member injuries, transmits claim reports and related documentation to claim administrator. Utilizes diary/task protocol to...
In PersonCustomer Service Representative - Part-Time
- XPO Inc.
- Marshfield, MO (23 miles from Springfield, MO)
- 1 day ago
- Marshfield, MO (23 miles from Springfield, MO)
- 1 day ago
Nearest Major Market: Springfield Job Segment: Customer Service Representative, Data Entry, Clerical, Part Time, Customer Service, Administrative Apply now "...
In Person Part TimeReturn to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In Person- Safelite AutoGlass
- Nixa, MO (13 miles from Springfield, MO)
- 5 days ago
- Nixa, MO (13 miles from Springfield, MO)
- 5 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonJOB DESCRIPTION: As a Regal Car Sales and Credit Customer Service Representative your job will be to assist our customers from start to finish as they select their next vehicle....
In PersonEnglish Sign In Career Home CLUB Customer Service Outfitter - Part Time page is loaded CLUB Customer Service Outfitter - Part Time Apply locations Harrisburg, PA time type Part time posted on...
In PersonCustomer Service Rep(01639) - 1411 W State HWY J
- Domino's
- Ozark, MO (17 miles from Springfield, MO)
- 13 days ago
- Ozark, MO (17 miles from Springfield, MO)
- 13 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonJob Requirements: At least 2 years of applicable customer service is required Inbound call center experience preferred Computer literate Ability to demonstrate typing proficiency Diploma or General...
In PersonCustomer Service Rep(01554) - 2642 W Sunshine St
- Domino's
- Springfield, MO
- 22 days ago
- Springfield, MO
- 22 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonCustomer Service Representative I - Onsite
- RJ Schinner Co
- Springfield, MO
- 26 days ago
- Springfield, MO
- 26 days ago
Customer Service Representative I Summary Full-time | Monday-Friday | 8:00am - 5:00pm | In-person only The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions...
In PersonCustomer Service Representative
- Ideal Clamp Products, Inc.
- Springfield, MO
- 28 days ago
- Springfield, MO
- 28 days ago
Foster Manufacturing is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
In PersonDemographic Data for Springfield, MO
Moving to Springfield, MO? Find some basic demographic data about Springfield, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Springfield, MO
Highest Education Level
Customer Service Representatives in Springfield, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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