Customer Service Representative Jobs in Richmond Heights, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 237 Jobs

Customer Service Associate

Chesterfield, MO (18 miles from Richmond Heights, MO)
1 hour ago

Chesterfield, MO (18 miles from Richmond Heights, MO)
1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Spanish Bilingual Remote Customer Service Representative

Waterloo, IL (24 miles from Richmond Heights, MO)
2 hours ago

Waterloo, IL (24 miles from Richmond Heights, MO)
2 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

Chesterfield, MO (18 miles from Richmond Heights, MO)
10 hours ago

Chesterfield, MO (18 miles from Richmond Heights, MO)
10 hours ago

Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...

Customer service representative

Fenton, MO (11 miles from Richmond Heights, MO)
17 hours ago

Fenton, MO (11 miles from Richmond Heights, MO)
17 hours ago

Store 4701603: 2285 S Old Highway 141, Fenton, Missouri 63026 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

Barnhart, MO (21 miles from Richmond Heights, MO)
17 hours ago

Barnhart, MO (21 miles from Richmond Heights, MO)
17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

Jennings, MO (8 miles from Richmond Heights, MO)
17 hours ago

Jennings, MO (8 miles from Richmond Heights, MO)
17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Assoc. Cert

High Ridge, MO (15 miles from Richmond Heights, MO)
17 hours ago

High Ridge, MO (15 miles from Richmond Heights, MO)
17 hours ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Remote Customer Service Rep - Starting Monday, 8/4/2025

Belleville, IL (22 miles from Richmond Heights, MO)
23 hours ago

Belleville, IL (22 miles from Richmond Heights, MO)
23 hours ago

Come join our thriving team as a Remote Customer Service Representative!...

Remote Work

Customer Service Rep(01511) - 345 Clarkson Rd

Town and Country, MO (11 miles from Richmond Heights, MO)
2 days ago

Town and Country, MO (11 miles from Richmond Heights, MO)
2 days ago

Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...

Customer Service Rep(01602) - 11933 Olive Blvd

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Customer Service Rep(01584) - 485 s kirkwood rd

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
2 days ago

Customer Care Specialist (Part-Time)

Saint Louis, MO (7 miles from Richmond Heights, MO)
3 days ago

Saint Louis, MO (7 miles from Richmond Heights, MO)
3 days ago

The Customer Care Specialist is a point of contact for customers, and handles inquiries that range from simple, routine questions, to moderately complex complaints about a customer's experience...

Lead Customer Service Rep/Make Ready Coordinator - Real Estate

University City, MO (2 miles from Richmond Heights, MO)
3 days ago

University City, MO (2 miles from Richmond Heights, MO)
3 days ago

Scheduled Hours 37.5 Position Summary This position functions as part of the department Services team. Responsible for greeting, providing accurate information and meeting the needs of the...

Customer Service Representative

Wildwood, MO (18 miles from Richmond Heights, MO)
3 days ago

Wildwood, MO (18 miles from Richmond Heights, MO)
3 days ago

POSITION SUMMARY: This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new...

Customer Service Specialist- Asset Protection Division

Chesterfield, MO (18 miles from Richmond Heights, MO)
3 days ago

Chesterfield, MO (18 miles from Richmond Heights, MO)
3 days ago

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll...

View all 237 jobs

Demographic Data for Richmond Heights, MO

Moving to Richmond Heights, MO? Find some basic demographic data about Richmond Heights, MO below.

Median Age

Average Household Income

Home Value vs Household Income in Richmond Heights, MO

Local

National

Total Population

6,155,177

Number of Businesses

151,336

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Richmond Heights, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Richmond Heights, MO offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Richmond Heights, MO

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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