Customer Service Representative Jobs in Liberty, MO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 141 Jobs

Customer Service Representative - PT

  • Kansas City, MO (15 miles from Liberty, MO)
  • 3 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 3 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Kansas City, KS (16 miles from Liberty, MO)
  • 1 day ago
  • Kansas City, KS (16 miles from Liberty, MO)
  • 1 day ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Representative

  • Kansas City, MO (15 miles from Liberty, MO)
  • 23 hours ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 23 hours ago

Emergency Dispatch Operator (EDO) Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and...

Customer Service Associate - Temporary

  • Kansas City, MO (15 miles from Liberty, MO)
  • 1 day ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Lees Summit, MO (24 miles from Liberty, MO)
  • 1 day ago
  • Lees Summit, MO (24 miles from Liberty, MO)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Experience Specialist - PT

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago

$17.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...

Customer Service Representatives

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....

Customer Service Representative

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago

Customer Service Representative **** The Customer Service Representative serves as the first point of contact for customers, providing support, resolving issues, and ensuring a positive experience....

Customer Care Agent (Customer Service)

  • Liberty, MO
  • 2 days ago
  • Liberty, MO
  • 2 days ago

Continental Disc Corporation, LLC (CDC) designs and manufactures safety-critical products that protect pressure-containing vessels from catastrophic failure. CDC is headquartered in Liberty,...

Sales Associate

  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 2 days ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Pharmacy Customer Service Associate

  • Lees Summit, MO (24 miles from Liberty, MO)
  • 2 days ago
  • Lees Summit, MO (24 miles from Liberty, MO)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - FT

  • Kansas City, MO (15 miles from Liberty, MO)
  • 3 days ago
  • Kansas City, MO (15 miles from Liberty, MO)
  • 3 days ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Associate

  • Leawood, KS (24 miles from Liberty, MO)
  • 3 days ago
  • Leawood, KS (24 miles from Liberty, MO)
  • 3 days ago

Job Description: Pay: Up to 20.00/hour Job Type: Part-time If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the...

Customer Service - Self Storage Manager

  • Raytown, MO (16 miles from Liberty, MO)
  • 3 days ago
  • Raytown, MO (16 miles from Liberty, MO)
  • 3 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Account Representative

  • Edwardsville, KS (24 miles from Liberty, MO)
  • 3 days ago
  • Edwardsville, KS (24 miles from Liberty, MO)
  • 3 days ago

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things...

Demographic Data for Liberty, MO

Moving to Liberty, MO? Find some basic demographic data about Liberty, MO below.


Local
National
37,222
1,036
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Liberty, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Liberty, MO offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Liberty, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »