Customer Service Representative Jobs in Joplin, MO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Insurance Customer Service Representative
- Carthage, MO (12 miles from Joplin, MO)
- 4 days ago
- Carthage, MO (12 miles from Joplin, MO)
- 4 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Employee Benefits department and deliver exceptional...
Customer Service Representative
- Baxter Springs, KS (17 miles from Joplin, MO)
- 4 days ago
- Baxter Springs, KS (17 miles from Joplin, MO)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01530) - 6015 N Main S
- Webb City, MO (4 miles from Joplin, MO)
- 4 days ago
- Webb City, MO (4 miles from Joplin, MO)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(01646) - 2003 S Garrison
- Carthage, MO (12 miles from Joplin, MO)
- 5 days ago
- Carthage, MO (12 miles from Joplin, MO)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09630) - 716 S Broadway
- Pittsburg, KS (21 miles from Joplin, MO)
- 5 days ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...
- Pittsburg, KS (21 miles from Joplin, MO)
- 7 days ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 7 days ago
Client Service Associate Pittsburg, KS, United States (Hybrid) BE THE FIRST TO APPLY ABOUT US Mariner is a privately held national financial services firm equipped with the experience to meet your...
Courier Customer Service Specialist
- Carthage, MO (12 miles from Joplin, MO)
- 8 days ago
- Carthage, MO (12 miles from Joplin, MO)
- 8 days ago
This position represents the face of Intermountain Healthcare to customers, patients, and physicians who use Courier services to transport items between facilities and organizations within...
Customer Service Associate - Temporary
- Pittsburg, KS (21 miles from Joplin, MO)
- 9 days ago
- Pittsburg, KS (21 miles from Joplin, MO)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description: **THIS IS MONDAY-FRIDAY, IN OFFICE POSITION** Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly...
Purpose The Customer Service Representative (CSR) is responsible for providing outstanding customer service to Liberty clients and customers accessing the company by walk in, telephone or email....
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Account Representative
- Neosho, MO (17 miles from Joplin, MO)
- 22 days ago
- Neosho, MO (17 miles from Joplin, MO)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Cashier
- Sarcoxie, MO (21 miles from Joplin, MO)
- 27 days ago
- Sarcoxie, MO (21 miles from Joplin, MO)
- 27 days ago
Req ID: 458916 Address: 2580 High St Sarcoxie, MO, 64862 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Demographic Data for Joplin, MO
Moving to Joplin, MO? Find some basic demographic data about Joplin, MO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Joplin, MO
Highest Education Level
Customer Service Representatives in Joplin, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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